Pros (+) Extremely friendly staff, everyone spoke to me and i mean every staff!
Cons (-) Shutttle pickup at the airport was slow
3 stars
Sheraton Detroit Metro Airport
Photos of Sheraton Detroit Metro Airport
Overview
Located in Detroit, Sheraton Detroit Metro Airport is within a 5-minute drive of Detroit Metro Airport and offers a Jacuzzi, free Wi-Fi and an indoor pool. It also features a 24-hour business centre, a free shuttle service and a ballroom.
A concierge, a 24-hour reception and a car rental desk are just some of the convenient services at Sheraton Hotel Detroit Metro Airport Romulus. In addition, the multilingual staff are available to provide assistance.
The hotel features rooms equipped with a refrigerator and a hair dryer, plus all the essentials to ensure a comfortable stay.
Breakfast and dinner are available daily in Sheraton Detroit Metro Airport's elegant restaurant. A selection of eating options are also found in the area.
Latest deals for Sheraton Detroit Metro Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sheraton Detroit Metro Airport
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Seating area
- Telephone
- Carpeted
- Pool view
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Outdoor
- Balcony
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Sheraton Detroit Metro Airport
8.1
Very good
531 verified ratings
Wonderful
250
Very good
64
Good
60
Okay
46
Fair
46
Mediocre
22
Poor
43
Summary of reviews
Guests say
Guests appreciated the friendly staff and convenient location, but many expressed dissatisfaction with the cleanliness of the rooms and the quality of service, mentioning issues such as noise, slow shuttle service, and inconsistent policies. Overall, the hotel has potential but requires significant improvements in these areas.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
12 reviews
8.2 out of 10
8 reviews
All reviews
Pros (+) Comfy bed
Cons (-) Windows don’t stop sound loud echo from lobby area. housekeeping did not clean one day. When the did pass the door was left unlocked luckily nothing was stolen
Pros (+) The rooms were huge and the beds were very comfortable
Cons (-) The ice machine didnt work on my floor
Pros (+) Nice big room, comfy bed, balcony overlooking the pool. One of the best beds ever, soft, big. Room itself is pretty big too
Cons (-) The service was horrible. Slow. Manager did not care. He let the trainee do everything. Long lines. Wasted time. And the slowest elevators ever
Pros (+) Close to airport.
Cons (-) They never got the cable working which was unacceptable. Will never stay there again. Kids running around in hallways up until midnight. Not a good experience at all.
Cons (-) Very Dated hotel
Pros (+) I like the staff was very accommodating. They made a mistake with my reservation and quickly resolved it and upgraded my room. Excellent customer service.
Cons (-) Everything was great
Cons (-) Room location, squeeky room door.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's elegant restaurant offers breakfast and dinner daily, with a selection of eating options also available in the area.
Are the beds comfortable at Sheraton Detroit Metro Airport?
Guests have consistently praised the super comfortable beds at the hotel, ensuring a relaxing and restful stay.
Is parking available at the hotel?
The hotel offers parking, including free airport shuttle and long-term parking options for a surcharge.
How is the cleanliness at Sheraton Detroit Metro Airport?
Guests have consistently mentioned the very clean rooms and the hotel's cleanliness, ensuring a pleasant and organized stay.
What are the best times to visit Sheraton Detroit Metro Airport?
The high season at the hotel is in February, while the low season is in December, providing flexibility for different travel preferences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for a more enjoyable stay.
Consider Room Modernization
Some guests mentioned that the hotel is due for modernization, so it may be worth considering this aspect when booking.
Check for Noise-Free Rooms
Guests staying for relaxation should request rooms away from noisy areas such as the pool or bar to ensure a peaceful stay.
Verify Shuttle Service Frequency
If relying on the shuttle service, it's advisable to verify its frequency to avoid long waiting times, as mentioned by some guests.
Parking Considerations
Guests planning to park at the hotel should be aware of potential parking charges and ensure they understand the park and fly policy to avoid unexpected fees.
Breakfast Alternatives
Consider exploring nearby restaurants for breakfast, as some guests found the hotel's breakfast options to be limited and relatively expensive.
Room Maintenance Awareness
Guests should inspect their rooms upon arrival and report any issues promptly, as some guests encountered maintenance-related problems during their stay.
Consider Noise Levels
Guests sensitive to noise should be cautious when booking rooms facing the atrium, as some guests experienced disturbances from the music and activities in this area.
Pet-Friendly Accommodation
For those traveling with pets, it's worth noting that the hotel is pet-friendly, as mentioned by some guests.
Check for Cleanliness
While many guests praised the cleanliness of the hotel, some reported issues with room cleanliness, indicating the importance of verifying this aspect upon arrival.
Location
8000 Merriman Road, Romulus, MI 48174
What's nearby
- Romulus Historical Museum2.9 mi
- Willow Metropark7.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Detroit Metro Airport
Low season | January |
|---|---|
High season | March |
Average price (weeknight) | $216 |
Average price (weekend night) | $142 |
When to book a room at Sheraton Detroit Metro Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Detroit Metro Airport
FAQs when booking at Sheraton Detroit Metro Airport
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Value for money | 8.2 |
|---|---|
Distance to city center | 3.0 mi |
Nearest Airport | Detroit Metropolitan Wayne County |
Distance to airport | 1.7 mi |
Everything you need to know for your stay in Romulus
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