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Location, size of rooms Over decorated, bit to dark
Everything about the Mainport Design Hotel in Rotterdam is a thoughtful, and comfortable design experience. From it's location overlooking the historic harbor and adjacent to the Erasmus Bridge to position next to the Tram transit stop...is a well connected position in Rotterdam. My room was very comfortable and a high-design style. Service was excellent throughout, not stuffy or pretentious, but well mannered and accessible. Some 5-star hotels trying too hard to be exceptional, making the visitor feel like it's a privilege just being a guest. But I felt that the hotel and staff really are proud of their facility and are eager to share the good vibe with their clients. Only getting to stay two nights.
Nice & modern. Bit minimalistic but all things you need in a room. Cool late night bar. I wasn't convinced about the flatscreen TV within the mirror so you couldn't turn it. Parking is extra but they give you a discount as it gets pricey very quickly.
Amenities, Nespresso machine were good! TV was very strange. And function of 'Smart TV'(?) didn't work. They didn't give a full detail of method for 'Smart TV' operation. Even remote control didn't work well.
Very stylish hotel. Futuristic. TV in the mirror. Nice!! Excellent breakfast. They even make omelets. This is rare in Europe. Super great staff. Friendly, very helpful. Parking expensive. Even though the hotel does give a discount.
The Staff were the kind I would happily employ and had great temperaments suitable to the `Industry. Good position for Museums and a quick ride to Theaters. Beds too soft and ended up with a backache.Pillows too thin for comfort of neck. Smart tap design in bathroom was difficult to decipher re bath or shower etc until shown and no signage or directions to tell you how to use them. Design upmarket utilitarian and found anywhere. Usual expensive mini bars and snacks.
Room was fantastic and room service excellent. Would go again
The hotel was very good value, the rooms were well kept and the staff were very frienly.
Very loud, no alternative room available, under renovation, no fitness area.
Views from all areas Swivel chairs in water bar too fast after a few drinks!
Location. Breakfast good. Style of rooms was not that I excepted. Whole floor carpet was awful, totally different style than other things. Excepted also more from SPA: No private rooms for changing clothes. No bath jacket + shoes at room.
We loved the view at the town and the harbour from the 13. etage. The breakfast was good, but expensive. The room was excellent.
Swimming pool and sauna/steamroom were excellent, and free internet access very useful. Easy to find and accessible to tram and metro. Breakfast was expensive.
Perfect view from the 12th floor. Nice bar, good service. Cool room.
Great location and good connection to public transport Bathroom was rather small
the hotel offered a spacious room with a special design. the location was perfect for our activity in the cruise terminal. bar was closed to early
Sense of history in this old building set close to shore. Great shower
The "funky" nature of the room design; it retained an atmosphere in keeping with it's past. I couldn't get a meal until 8.30pm so had to eat elsewhere; residents should be able to eat when they want to.
Old style of hotel Could not open the window (just doesn't work), also no possibility to make a tea in the room - should pay for room service
It took me back to the times when passengers (including inmigrants) used it as the main cruise and passenger terminal (old and nice). I liked it in general
the ambiance is wonderful. we stayed there the night before a cruise with the Holland America Line and as everything inside of this hotel reminds you of the former HAL it was wonderful to stay there. although the hotel has an elevator in the hotel, the hotel entrance it is not suitcase-friendly. It could be that we have missed the elevator outside the hotel but if that is the case this facility is not clearly mentioned.
A fabulous resturant with friendly and attentive service, great atmosphere Nothing
The hotel reflects in a fantastic way the early 20th century atmosphere. It's nice to see how the actual requirements for comfort have been matched with the originality and look of the building dating from around 1910. It's worse visiting the hotel as well as the great looking restaurant. Well done.
Spacy rooms, pleasant restaurant environment service in restaurant is poor. Staff is not watching clients.
The hotel is like a film set, very special. Staff are polite and helpful, a rare thing today.
Excellent hotel, with outstandingly friendly and helpful staff. Perhaps the best hotel staff I have come across - and I have travelled a lot over many years.
Hotel look, Staff
The energetic, enthusiastic staff. They offered their services at the slightest moment they could be of help.
Location - it was close to the office (i was on business trip), but also close to the city if you want to dine somewhere nice (>10 min by car). Staff was very friendly. I had a car and parked on the street front of the hotel with no cost. The mini bar is very pricy, so you should bring your own drinks with you if you do not like the tap water.
The staff was very helpful offering advice about what to see and how to get there. Public transportation is only a 5 minute walk from the hotel. If available, try to book a room with the 17 foot ceiling. Warm water falling from the shower head 17 feet above is almost like taking a shower in a tropical rain storm.
Beautiful hotel very nice even better then the pictures of it
I appreciate very much the kindness of the hotel 's staff and the hotel generally. The city is probably the last place of Holland to be visited. Not too nice people around the city....
Wonderful staff and room. Great price. Quiet area of town. I could relax and work without noise. Incredibly comfortable bed. The location was a little ways from the main part of town but the metro can have you there in 5 minutes or less. The metro was easy to use.
Very nice hotel.
The rooms are huge, stylish and very comfortable. The staff is friendly. Bathrobes were a plus. The breakfast was quite average. The basics are there and a long the right lines, but there could have been a bigger selection.
location was perfect for me room was very cold
Location You can stay at this hotel if you do not want following things Reception after 23 hours, no minibar in the room, no iron and iron desk, no ironing service, no bar in the hotel. It does no offer services that supposed to be in four star hotel, I would consider changing this hotel to two or three stars.
Beautiful spacious room and bathroom, extremely friendly staff, comfortable bed (apart form the pillows). Some minor points: pillow too thick, no BBC 1 & 2 on TV, WiFi a little pricy (many hotels these days offer free continuous WiFi which is great for the business traveller), lack of hot-water kettle.
lack of parking. hotel should have a deal with the secure parking under the Erasmusbrug
It is a very clean hotel with friendly stuff, nice breakfast room and good breakfast with absolutely divine croissants. To much noise through the walls especially in the early morning.
Architecture and size of rooms was great. Breakfast room was impressive. Quiet and very comfortable night. Would recommend this hotel.
A quiet and spacy place to stay
the modern style, cosy, our room was really full of light (from outside)
friendly, quiet, excellent beds and a strong commitment to helping others.
fantastic! the room overlooked the Erasmus brug, the staff were friendly and helpful. the room was spacious and comfortable. we shall defintely be returning
The location is pretty good.
The bed was very comfortable, I slept very well. Good douche The view from the room
Location, the city centre is nearby. The lift stuggles up to its destination and very small bathroom
We only stayed 1 night but everything was very good.Good location for a city break tram stops right outside the hotel.
Convenient location. Harbour view Small bathroom
Nice, cosy rooms. View on the river! The room was a little bit small
The hotel was comfortable & staff were friendly. No
It had a nice view of the river and Erasbus Bridge. The view was wonderful especially at night. The bath room was very clean. It was close to city centre. The room was a bit small, but it was OK for us.