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Pros: "The seats were comfortable"
Cons: "Everything was ok"

Pros: "Nothing, total stress making us re-check our baggage"
Cons: "British AIrways could have checked our bags through from Denver to Paris....after all it was British Airways to British Airways, but they made us check only to London, retrieve bags carry them to another terminal recheck them for what Simon the BA ticket writer was nothing but pure error by British"

Cons: "Took a very long time to empty the plane via staircases. For a 747, I expected a jetway at Heathrow."

Pros: "I really like this airline"
Cons: "The crew were all very nice"

Cons: "I am a 5’8 woman- pretty slim. I had a window seat in the main cabin. I barely fit! But the guy in the isle was bigger and had to wedge himself into his seat. As a result, I couldn’t leave my seat for the entire 9 hour flight. Come on BA! Have some compassion! These long flights need bigger seats."

Pros: "The departures and arrivals were on time."

Cons: "Our flight was delayed causing us to take a red eye, missing our connection,long layover, missed our hotel for the night, thripled our time in transit. The worst travel experience I have had."

Pros: "Easy boarding, on-time departure, clean aircraft, friendly crew, decent food, free drinks."

Pros: "Despite having a delay in Denver, we were able to arrive on time. The crew was very friendly in greeting us as we boarded the plane"
Cons: "The boarding process was hampered by too many people putting too much carry on luggage in the overhead bins. Many put things in the overhead bins that could have been put under the seat. It didn’t seem like the crew was paying too much attention to this. In general the crew was pleasant, but there didn’t appear to be much sincerity in the pleasantries."

Pros: "The crew was very friendly. Lots of movie options. I got a voucher due to the delay."
Cons: "The delay was a bit of a bummer and it would have been nice to be compensated with more than a voucher that couldn't be used in LHR because it was in USD. I also would have liked to been told they were still planning on serving dinner despite the midnight departure; I fell asleep because they turned off the cabin lights and I assumed the meals had shifted, but instead I missed out of my dinner. Lastly, I am quite petite and still struggled with legroom."

Pros: "Crew was friendly and helpful, food was ok."
Cons: "The flight was delayed by roughly 5 hours, causing us to miss our connection and have to wait for the next flight. We missed a half day in Rome and instead spent over 8 hours waiting in airports. The seats were also terribly worn and uncomfortable."

Pros: "Orderly boarding and disembarkation."
Cons: "This airline is one of the worst in Europe, for the simple reason of putting short-term profits ahead of decent treatment of the customer. My flight across the Atlantic was 4 hours late, and BA refused to put me on the next available to Prague, even though the lateness forced me to miss the BA flight I have been booked on. Their reason referred to a technicality in the booking procedure, but actually BA has put in place "policies" aimed at their financial advantage, over and above reasonable treatment of the customer. BA's refusal to rebook me cost me a lot of inconvenience (3 hours on the phone, for one thing) plus about $150 (I am taking another route to Prague); BA was then able to sell both my original seat and an extra seat on the next flight from Heathrow to Prague. I will never fly BA again in my life if I can help it."

Pros: "Food and hospitality and staff"
Cons: "We were late 20 minutes and sat in tarmac another 15 minutes. Didn´t allow us enough time to get train, take bus, we had over 500 people lined up for bus, get through TSA, they pulled my suitcase for inspection, but didn´t look at it for 15 minutes until i called a supervisor as my connecting flight was leaving, and in fact, it had left as TSA does this purposefully and maliciously as it apparently happens all the time per ÇBritish Airways who had to reticket us. We had to return to A section another 20 minutes to be reticketed and luckily got on another flight to

Pros: "On board service and amenities"
Cons: "Kayak customer service"

Pros: "I like to fly BA because the crews ( and I assume the maintenance) are top notch"
Cons: "Tired old 747. Needs an upgrade. Packed in like sardines on an old plane that shows it age. Should have flown Norwegian. Major delay caused me to miss my connections though the BA staff were all over it."

Pros: "I arrived safe and sound"
Cons: "Even though I purchased an exit row seat we were packed in like sardines. I know airlines have to make money but that flight was ridiculous. also, the plane was way too warm for much of the flight. Not sure if there was a problem with the air but for these prices...fix it please."

Pros: "Service is good, people are friendly. Efficient. Keep you up to date with changes."
Cons: "No complimentary beverages. Not even water. Baggage did not make it."

Pros: "Simple. Arrived (late) to my destination(s) in one piece. Pleasant flight crew."
Cons: "Expected more for my money...In flight services (movies) screens were very small and hard to see. No charging outlets for phones. Flights were delayed. No sense of urgency mentality? (Don’t get me started on the London airport experience)."

Pros: "The crew was friendly."
Cons: "The flight was over two hours late. No USB ports for electronics. Leg room and seats were dismal."

Pros: "They were extremely accommodating."
Cons: "N/A"

Pros: "it was very clean on a board."
Cons: "even water for money"

Pros: "The seat was comfortable and featured the good headrests."
Cons: "Food was inedible so I left it. The sound on the movies was tinny making hearing difficult."

Pros: "The plane wasn't full, so there was an empty seat in-between my aisle and their window, as well as open spots throughout the plane."
Cons: "Plane was delayed several times. Website wasn't clear about what time to show up to the airport. Food was served late and was mediocre."

Pros: "Excellent food and service."

Pros: "Nothing"
Cons: "I didn’t like that I paid for first and received terrible service in the air and on the ground"

Pros: "Crew were exceptional in service friendliness and attentiveness."

Pros: "i got there alive."
Cons: "narrow seats, no legroom, small entertainment screens, OK food (but they are British, so not much expectation), then no gangway off the plane, we had to wait a long time for the stairs, then everyone down the stairs onto a bus. staff was friendly enough, but once they fed us and one round of drinks, they were gone until they rushed us thru breakfast (no coffee refills). good thing the flight was cheap!"

Pros: "Food was delicious and out flight attendant was very helpful. Plane was quiet and the movie options were good."
Cons: "Plane was honestly very dirty. There was a ton of crumbs and gross stuff in th seat back pocket. Which I did not even use because I didn't want any of my things to touch. The overhead lights were covered in dust. So make sure you have some some type of cleaning wipes with you!! I do understand that I was flying economy, but that doesn't mean nothing should be cleaned."

Pros: "Clean plane"

Pros: "Awesome flight attendants, funny relaxed, seemed like they wanted to be there"
Cons: "The entertainment was awful. A small screen with terrible picture. The movie selection was small but current."

Pros: "Entertainment, blanket"
Cons: "Not enough leg room, chocolate dessert"

Pros: "First time we upgraded to Business Class. It was fabulous compared to the cattle car we usually fine in/"
Cons: "none"

Pros: "Seats were comfortable and staff was very attentive as well as respectful of us when I was sleeping"
Cons: "There was condensation leaking from the ceiling of the cabin. A crew member said this was normal, would have been nice to know this ahead of time to reassure me that for a first-time overseas flier that this is normal."

Pros: "food was good"
Cons: "IFE was not good the equipment is very old and selection is limited"

Pros: " Cons: "I was disappointed in the food. On my second flight that day my ticket said I would get a meal but I didn´t."

Pros: "Service, food, safety video"
Cons: "Delayed flight"

Pros: "Very courteous attendants"
Cons: "All good"

Cons: "Crew seemed to be "just getting through their day" simply going through the motions."

Cons: "food was not good."

Pros: "Just so comfortable and friendly. I'll fly them again next time!"
Cons: "Nothing."

Pros: "Everyone was awesome"
Cons: "The staff was awesome"

Pros: "The food was elevated and we were fed twice on our 9 hour flight! The beverage service was also provided often with a good assortment. I loved that there were new release movies available for free. The staff was friendly and available. If I were to do another long flight like that, I would seek out British Airways."
Cons: "Nothing."

Pros: "Wine with dinner."
Cons: "No tv for 9hr flight. Breakfast was awful."

Pros: "No turbulence!!!"

Pros: "Really attentive crew! I wasn't feeling well towards the end of the flight, and a flight attendant made sure I was okay and gave me some water."
Cons: "Landing was a bit rough."

Pros: "For economy class it was good seats (bulkhead), the crew were nice, and the food was good."
Cons: "The tiny screens for movies were awful. Worst of all, the horribly loud voices that nearly break eardrums when the crew comes on during the flight was both painful and annoying."

Pros: "On time, friendly crew and decent food. Price also good"
Cons: "20 year old plane with tiny entertainment screens. Old and uncomfortable seats, especially for a long flight. Can't believe we were at a remote parking position inbound and outbound at LHR..."

Pros: "It all went smoothly and was on time"

Pros: "ALL the cabin crew were excellent! Polite and helpful and cared for the comfort of all their passengers."