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Pros: Nothing British airways was fine

Cons: Your website messed up and booked my flight for the wrong month. I booked sept 20 2019 and your site errored out. Eventually it booked the flight but apparently it was for oct 20, 2019 and I couldn’t get a refund because it was through kayak not British airways. I’m never using kayak ever again

Cons: Three hour delay!

Pros: crew members are polite and clear in instructions

Cons: the check-in time is very long, need to open more counters

Pros: The crew was really good

Cons: Perhaps seats just a bit more confortable. Overall a very good airline

Pros: the food was really good and the service was good.

Cons: the entertainment system for the trip from lhr to acc was a bit outdated

Cons: Seat didn’t recline...

Cons: At BA staff treats you inconsistent

Cons: No delays

Pros: good food

Cons: the entertainment system is outdated

Cons: All good.

Pros: Good food (chicken)

Cons: Seating too tight

Pros: Easy boarding.

Cons: British Airways is the only airline I’ve flown that doesn’t off free water.

Pros: Good crew

Cons: Some free snacks could have helped

Pros: Female Flight attendant was very rude

Cons: Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration.

Pros: Friendly service

Cons: The outward flight was rerouted to a different airport, and the return flight was delayed by more than an hour. Not even a glass of water free of charge.

Cons: Rude staff

Cons: Timing is good

Cons: With 2h30 hours delayed flight I missed my train and had to have a hotel Arcturus airport in Amsterdam and continue my journey only the day after.