Sackets Harbor Hotels

The room and halway had a very strong dog odor.

Fridge was plugged into wall attached to light switch so if you turned light off to sleep the refrigerator turned off. As soon as we came into room and opened fridge to put out stuff in water came pouring out all over. Room was not very clean and actually smelt musty. Fridge was warm and leaked water. Room not very clean. Continental breakfast was stale cereal, stale bread, just not fresh even fruit has seen better days. Bed must have been broken it was so soft and bowed in the middle roughest nights sleep.

The rooms. They were spacious, nicely designed. Very modern look to it. My checkin took over 20 min because they couldn't process the priceline deal. Upon leaving, I had a charge on my card of over $80000, which couldn't be fixed right away. I didn't get a very good night sleep, people in the rooms around me were very loud.

Front desk/dining room staff was very friendly & helpful, Offered us a room rate for Canadian $'s at par & discount coupon for breakfast upon our arrival! Nice surprise. Room was dated. Bathroom & especially tub was old & not extremely clean.

the shower had hot water and the bedding was clean the floors gross the rugs need to be shampooed and there is a musty smell inside the halls. staff did not clean the room on one day and the shower head was very low I am 5ft 4inch and had to bend down to get my head under the water

The front desk staff (anna marie) is awesome!! She is so helpful and efficient. This girl needs a raise or promotion : ) Don't care for the fact that the hotel doesn't offer or inform you if you are eligible for "upgrades". Also, We were not able to choose the location of the room....I like to be able to see our vehicle but we got an inside room the last 2 stays : (

close to everything we needed

. Clean Staff was fabulous and were quick to TRY to fix Oder problems Rooms very very small and carpets were stained and smelled .

The staff that work the desk where extremely nice! There was a bad odor in the room! The tub looked like they haven't cleaned in 10 years! The rug was disgusting so much where I did not want to take my shoes off and walk barefoot! Air freshener and Ajax in the bathroom for my stay! Never again!

Location Room was not clean, beds had a really unpleasant smell

The location was perfect. The hotel was dingy, the carpet felt damp,and I'm 98% there was mouse poop on the cushion of the bench in the room.

The staff was extremely friendly. The room was spacious, the a/c was awesome and on when we got there. The fridge was great and worked well. The tv had dvr and on demand which was awesome. The room was terribly noisy. First night wasn't bad as we had nobody upstairs. Second night it sounded like the US Olympic team was practicing up there. The tub was cracked and then just caulked. The crack was still there and open. WiFi was really bad.