Saint Albert Hotels

close to where I needed to be pet friendly, which I'm OK with aside from odour in the hallways and room.

The convenience of being connected to the mall. Wasn't informed of the construction prior to booking, rooms looked out dated and beds uncomfortable and old for what you pay. There is always an incredibly long line for the elevators! The staff were friendly but not near enough vallet/concierge staff! They always looked stressed and wouldn't let me bring my own luggage to my room! Instead they wanted me to leave it in he front entrance unattended and they would bring it up when they could .... Not a chance!

Location What you pay is no where near the value. Over priced

Staff were very courteous under obviously trying circumstances. It's not the hotel's fault but I wish we had known that it was full of guests attending a giant Rave party down the street. The room was nice but the activity in the neighbourhood and in the halls all night was disturbing to say the least. It might be wise to check on events going on at the nearby Shaw convention center when booking -especially if they involve large crowds and open drug use.

Bed was uncomfortable.

It was clean and comfortable. Great location and breakfast. That my internet connection in my room did not work

The location, downtown. Is great. The security features are great. The booking was charged to my visa 2 days before my arrival, when the confirmation says it would not be charged until I was actually there, and if I chose that method of payment. Also, the night room clerk was extremely rude to my adult daughter when she asked to have her room key card coded. (The cards frequently had to be redone as they did not work) She was interrogated severely and publically and was embarassed by his arrogance.

close to city transportation condition of windows were bad, music from club below was very loud

great location

Good location next to Rexall Place. Close to LRT station. Quick and easy access from yellowhead highway.

Buffett breakfast was fantastic No real restaurants in the general area

It looked okay.,, Crazy drugged up people in lobby. Bad service. Room had left over makeup and hair in bed.. To say the least. Cops all over the hotel... I'll never go back.

Location was excellent Rooms were dirty and very out dated. Had to change rooms because of the cleanliness. They say, their rooms have been renovated but they are not up to my standard. No bar at the restaurant, only buffet.

Location /price was great because I booked 2 months prior to our trip !!

if i go to travel in down town edmonton , i will choose it, it have all i need.

The underground parking was great. And the service provided by the people there was awesome Maybe get some lower prices on some single rooms.

Once you get to the hotel it is great. There is a problem with the environment however and the city really should address it. Late Saturday night or early Sunday morning maybe like a lot of big cities, but there is a feeling of danger from transients and inebriated or mentally unstable people wandering. I wish the windows could open. I like fresh air.

Clean room, new carpet, looked like it was recently painted, in other words, the upkeep was good. Nice touches-larger bars of soap, large shampoo etc. nice quality towels, corners of the bathroom were clean--no soil buildup Would be nice to have crisper, ironed sheets and pillowcases.

We got an excellent price. The price for parking was outrageous at $26 per night. We were not told there was a lot across the street where you could park for $3 a day. The bathroom was not very clean.

Were only stayed there for a few hours but really liked the location,service and price

Locarion Hotel location is only think I can think about as positive, my stay was short 10pm to 8am, when I got inside room floor was full of restaurant flyers, room insulation was terrible, could listen next room conversations if they talked a bit louder and all traffic. The worst was aircondition, every time it went on was really loud, woke up every single time it came on during the night. Not a pleasant experience, highly recommend to avoid this hotel

Underground parking Pool facilities were dated and not welcoming to guests as it was part of a health club... Room was unclean, found underwear in closet.

Comfortable rooms and bed. Friendly staff. Chose this hotel for airport shuttle. After check-in, discovered Shuttle was not complementary, and used outside provider

Rooms were clean and well made up - The room and hall way stunks of smoke. Our room was in a wing that was opposite of a smoking wing... No one mentioned this to me when I made my reservation. Also, when I was checking out I asked if I could get the 30% ama discount being advertised outside the hotel on the south side freeway (which I noticed when I had gone out that morning). I was told no, under no circumstances, as I was suppose to have asked for this when I checked in. I then tried to explain to the manager on duty that I didnt know about this discount as there was no sign in the hotel and no sign on the northe side freeway where I came in. I feel that this is very unfair and very tricky.. Almost like the hotel doesnt really want to give the discount.

Parking convenience, morning breakfest Hot tub was out of order and we did not know this before we arrived. It was one of the things we looked for when booking.

Liked the price. Hot tub was closed. Motel is in poor overall shape. Lots of paint coats covering the problems.

The room was dirty. Just the feel old and dirty.

This hotel was a dump This hotel was a dump and it smelled bad

had no hot water either morning at hotel . had to wait till afternoon. also room was extremally small