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Good standard as always. None
value for money
Restaurant food was much better than the last Campanile I stayed at - a very pleasant surprise. This however does not justify the increased rates for "New Generation" Campaniles - all the other changes should be part of the normal maintenance of the facilities. Although it was a "Next Generation" Campanile it looked rather run down from the outside. Paint was peeling off the outside stairways and walkways, the fan on the kitchens was very noisy (needed urgent maintenance to stop disturbing guests) & even the large Campanile logo was crooked! The room was fine (if you .like green) except for a confusing switch for the bathroom heater and a few loose fittings (e.g coathooks and shower head rail).
very convenient for Chantilly town and out of town shopping centre the room was a bit on the small side relative to what it costs
Courtesy and quietness Room light bulbs U/S on arrival but quickly replaced on request.
The hotel rooms were very modern and clean. staff were very helpfull
Nothing special. Was a very short overnight stay. For this kind of hotel it was surprising there was a waterboiler set in the room for making coffee/tea. The heating was shut down (or broken?) in the morning.
wacky room, alternative food options, free parking. Free internet actually everywhere, not just in public areas (too many hotels claim "WIFI everywhere" when it is not the case) my stay coincided with a sales reps' training meeting - nice for the hotel I realise but irritating to be surrounded by smell of cheap after-shave
Out of the way in nice setting but easy to get to from Aix. Very helpful staff. Very nice "resort like" athmosphere.
Freshly laundered linen, warm room. Very clean and good power shower with hot water. Secure parking. Functional room. I was happy to pay in cash but no receipt was offered nor given . Since this was our first stay at this hotel chain I was unaware if this was normal. I was a little uneasy but we enjoyed the stay and thought it was good value for money.
Very nice location and setting. The main building is historically interesting. The staff were friendly, and the room (in the main building)was large and comfortable, with the exception of some rather strange designer chairs. Nothing was quite as it seemed. The bar was luxuriously appointed, with a pleasant outdoor area, but service was intermittent - someone turned up every now and then to have a look. Bar prices are extremely high - would have been ok if the service had matched them. The (free) Wi-Fi wasn't working when we arrived, and it came as a surprise to the staff when it reappeared the next (Sunday) morning. There was a weird emphasis on security - a barrier at the main entrance when we returned to the hotel at about 9.30 pm, with one security man to take the car registration number, and another in the reception area. Perhaps a VIP was dining. For the room price, air-conditioning might have been expected, but was absent.
lendroit et le batiment le tapis plein,la peinture de la chambre ainsi que sa grandeur.pas d'endroit pour déposer la valise
The front desk staff was impeccable. The bar staff lacked personality and the menu left much to be desired. The room was disappointing as there was no character associated with the rest of the hotel.
the bed rooms we did not see a lounge only the bar
Beautiful Chateau in charming Chantilly area! Extra special with the golden leaves of autumn! You must look around their grounds. Whilst superb quality, the restaurant was pricey...
A grand chateau hotel with good facilities in an excellent location. We were upgraded to a deluxe room which also helped us enjoy our stay. The service in the dining room did not match that of the rest of the hotel or the standard of the food it served, which deserved better.
Despite being very busy with conferences, the staff and kitchen performed at a high standard. Cuisine is definitely worth a Michelin star - we had a first class menu with all dishes well prepared and presented - and the prices for fine wines are as reasonable as they may be in France. Lovely ground, quiet, and quite efficient staff. For us a far more pleasant alternative to fighting the traffic from Paris en route to an early flight from CDG. Staff generously upgraded us. It seems a bit understaffed; this feeling may relate to our late arrival in the afternoon.
Loverly setting good restaurant and swimming pool. 5pm check in not too good considering check out is 12 noon.
location, food They gave us a twin not a double - no champagne on arrival.
The staff was vary friendly and helpful. It would be helpful if there was a check in possible by at least 1200. Most US tourists arrive at CDG very early in the AM.
Friendly staff and good basic cuisisne Smokey atmosphere
Friendliness of the staff Sink did not drain; food was terrible--canned green beans and a rancid taste to the chicken dish. Not at all up to the standard for French food from any type of establishment.
Car park, shoe shine tissue, breakfast well organized The fact that your staff enter my room while I was breakfasting, removing the tows too early...
Friendly and helpfull hotel staff. English no problem. Decent budget hotel for short stays. Hotel room is a bit small but sufficient for short stays.
friendly staff who were understanding about my limited French, although I did use as much French as I could!
It was cheap and close to where I was working. Nothing. It suited me perfectly.
I liked mostly the people. Yes
The tranquil setting of the hotel and lovely gardens. It was an ideal spot to base ourselves to visit Chantilly and Senlis. Excellent food in the restaurant.
very peaceful and very good breakfast
A lovely hotel in a beautiful setting. Great food in the restaurant.
Setting was beautiful and staff were extremely helpful.
The food was very good if a little pricey. Wine very expensive. The room was in need of a makeover as was the bathroom. There was no mirror in the bedroom at all!
The staff were very welcoming, and went out of their way to be helpful and friendly. The free wifi throughout the hotel was a definite plus, too
Nice quiet location, large pleasant rooms Standard of breakfast for the price was not very good - not a lot of choice eg of cheese and only charcuterie was halal.
Peaceful location, car needed, easy access to main road system for visits in the area. Rooms in Annex are good with french doors, plenty of air when hot and tiny balcony, very clean, no hospitality tray. Good pool area outside, small park for walks, restaurant closed during our stay for wedding, breakfast averge.Staff very helpful with good English.Overall good value for money, very enjoyable stay Lack of hospitality tray in the room.
package / special deal and the overall level of comfort ( Bar / Newspapers / pool table / Large screen TV ) Very helpful staff in all depts. No kettle / tea making facilities in bedroom
Beautiful grounds, swimming pool, very clean room, excellent breakfast within a large timespan so you don't feel rushed. Kids in the pool could be loud! Restaurant was shut due to a wedding party being there but there were others a short drive away.
good family sized room for 2 adults and 2 children @ good price. We enjoyed our breakfast. Check in and out was easy and quick. noisy at times, situated next to train line.
Staff good, good breakfast for the price, bed comfortable and room was a good size. Although on main road noise from road was not bad due to good quality double glazed windows
Nothing Evening meal was ok but breakfast was very poor. rooms basic but comfortable.
hospitality and service
Nothing at all Only 1 small towel per person in room. Curtains were not properly fixed to rail. Linen was lying on the floor just outside our room on arrival and still there on departure. Room was definitely in need of remodelling.
Even though it was near highway, it was quiet at night.
The staff was friendly and the accomodaton met our requirements. The otel was well placed for visits to local attractions.
The staff has been very professional and I apreciated the quality of the service and the comfort of the bedroom (bed and bathroom). It's the best IBIS hotel without hesitation I have seen. Nothing at all
It's very good hotel. It will be good, if possible to change\midify booking online (by internet), for example see reservation and modify reservation forms in www.hertz.com. After my booking online I haven't receiveâ an email with my booking information...
Good breakfast, nice and clean accommodation Only one pillow supplied and was uncomfortable the first night until I was able to ask for extra pillows the next day. The shower and toilet was small and access to the shower was difficult for my large husband.
some good helpful staff no communication with you. we asked for a childs bed. we arrived at 11.00pm only to find the rooms were for one or two persons only.
convenient to reach, on the oustside of the city
Some work needs doing to the shower screen
way too small for anyone but a 10 year old child. shower was so small I could not bend over to soap my legs as a normal adult. overpriced for size. size and price
The man in charge was very helpful and welcoming
Breakfast was very good. The location is easy to find. Chantilly is a great town. The staff were helpful and friendly. Ther rooms were fine. It could do with a bar. (We were there for the Rugby World Cup)
Absolutely nothing! Worst hotel and hotel experience we have ever had in France.
Nothing,it was noisy and not clean. Also i had to killa lot of bugs.
Clean and pleasant Thin walls. Disturbed a little by other residents talking late at night. Breakfasts indifferent. Would have liked the option of hot food.
nothing special The hotel is very far located from Chantilly and we found it very difficultly
The beds were more comfortable than last time and the airconditioning was very welcome
The bed was comfortable and the area was good The shower head leaked, the room was not kept clean and tidy during my stay
Location of hotel was exelent for are stop over through france to spain
The excellent firework on the eve of july 13. Amazing!!! The ard keys did not work.
If you have some noisy neighbours, you won't get any sleep. Walls are as thin as paper.
easy to find, free parking, local to a surburban shopping area. small cramped bathroom, with no fan or shower curtian/door.
The young man at reception was very friendly and helpful. The location was good. The window had no screen for security if left open while sleeping. There was group outside downstairs talking till after 3.00am which affected us.
Car parked safely, near to room Shabby, old furnishings. Questionably clean? Decor dirty (walls etc) Noisy, disturbed by other guests outside late at night.
No frills room for overnight bed.
Parking The railway noise
Quiet, comfortable room, good shower, very clean Not very accessible without a car and couldn't get a drink after 10
quite loud during one night when a full bus arrived at 5:30 a.m. and the next morning from the construction vehicels of the next premise, starting to work at 6:30 a.m.
selection of cable TV channels again, low budget... but I knew that going into my stay.
The customer service