Staff was nice Minimal options for food, restaurant is not open all day. Menu needs expanded. Great location near the airport if that's what you're looking for. Shuttle service available.
3 stars
Holiday Inn Hotel & Suites Salt Lake City-Airport West, An IHG Hotel
5001 West Wiley Post Way, Salt Lake City, UT 84116, United States
Salt Lake City, UT
See location+1 801 741 1800Photos of Holiday Inn Hotel & Suites Salt Lake City-Airport West, An IHG Hotel
Overview
The Holiday Inn and Suites Salt Lake City Airport West offers some of the best accommodations in Salt Lake City. Guests enjoy the convenience of staying within 5 minutes of the new SLC International Airport, as well as our complimentary airport transportation daily from 4am - midnight. Our convenient location puts you within 10 minutes of downtown Salt lake City, within close proximity to Antelope Island State Park, City Creek Center, Great Salt Lake State Park, Hogle Zoo, Lagoon Amusement Park, Maverik Center, Red Butte Garden, Salt Palace Convention Center, Salt Lake Regional Athletic Complex, Temple Square, Tracy Aviary, Utah State Capitol, Utah State Fair Park and Vivint Smart Home Arena. Guests love our amenities which include Keurig coffee makers, mini refrigerators and recently upgraded bedding in every room. Stay connected with our free high-speed internet access and business center. Our hotel is designed to bring families and friends together with our indoor pool, whirlpool, fitness center and flexible banquet space. Our Wingtips Bar and Bistro is onsite, so feel free to catch up over a drink or meal downstairs.
Latest deals for Holiday Inn Hotel & Suites Salt Lake City-Airport West, An IHG Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Hotel & Suites Salt Lake City-Airport West, An IHG Hotel
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
General
- Family rooms
- Fireplace
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free airport shuttle
- Free parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
Bedroom
- Alarm clock
Fitness
- Fitness center
Reviews of Holiday Inn Hotel & Suites Salt Lake City-Airport West, An IHG Hotel
8.2
Very good
747 verified ratings
Wonderful
419
Very good
120
Good
70
Okay
47
Fair
29
Mediocre
11
Poor
51
Summary of reviews
Guests say
Guests appreciated the cleanliness and spaciousness of the rooms, as well as the good value for the price. However, many reviews pointed out issues with bed comfort, service quality, and some amenities like the parking lot conditions and noise levels. Overall, the hotel met expectations in terms of cleanliness and value, but there were notable areas for improvement.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
1 review
All reviews
Pros (+) My room was very comfortable, upscale even. The fireplace was nice, the shower was phenomenal.
Cons (-) After I had been in my room for a few hours, there was a knock on my door. It was someone else who had been checked into my room. He went on his way and about fifteen minutes later, I got a call from the front desk who were clearly confused about who I was and why I was in the room they had checked me in to. After that had been resolved, I called down to front desk to reserve a spot on the airport...
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the beds like at Holiday Inn Hotel & Suites Salt Lake City-Airport West?
Guests have consistently praised the comfortable beds at the hotel, ensuring a good night's sleep.
Is parking available at Holiday Inn Hotel & Suites Salt Lake City-Airport West?
The hotel offers free parking and a free airport shuttle, making it convenient for guests with vehicles.
How is the food quality at Holiday Inn Hotel & Suites Salt Lake City-Airport West?
While some guests mentioned the closure of the hotel restaurant, others have praised the excellent breakfast and dinner menu, along with great service in the restaurant.
What is the cleanliness like at Holiday Inn Hotel & Suites Salt Lake City-Airport West?
Guests have consistently highlighted the cleanliness of the hotel, describing it as clean, modern, and very easy to get in and out of.
What can I expect from the customer service at Holiday Inn Hotel & Suites Salt Lake City-Airport West?
The staff at the hotel has been described as friendly, helpful, and wonderful during check-in and check-out, ensuring a great overall experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
December is considered the low season, which could mean fewer crowds and potentially better rates. However, be mindful of the weather conditions during this time.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as the Discovery Gateway Children's Museum, Family History Library, Temple Square, and the Salt Lake Tabernacle, offering guests plenty of options for entertainment and exploration.
Check Room Amenities
Some guests reported issues with room amenities such as malfunctioning sofa beds and non-functional fireplaces. It's advisable to double-check the functionality of specific amenities before booking.
Verify Breakfast Options
While some guests were disappointed by the lack of a breakfast buffet, others found the restaurant to be good. It's recommended to inquire about breakfast options and pricing to avoid any surprises.
Clarify Payment Policies
Several guests expressed concerns about unexpected charges on their credit cards. It's advisable to clarify the hotel's payment and incidental policies during check-in to prevent any misunderstandings.
Inquire About Shuttle Service
While the hotel offers a free airport shuttle, some guests experienced challenges with its availability. It's recommended to inquire about the shuttle schedule and availability in advance.
Consider Room Location
Some guests mentioned noise disturbances from the highway and parking lot. Requesting a room away from potential noise sources could contribute to a more peaceful stay.
Confirm Pool and Hot Tub Availability
Guests reported disappointment with the pool being cold and the hot tub being closed for maintenance. It's advisable to confirm the availability of these facilities if their use is essential to your stay.
Address Special Requests Promptly
If you have specific needs, such as assistance with baggage or room preferences, it's advisable to communicate these requests to the hotel in advance to ensure a smooth and comfortable stay.
Location
5001 West Wiley Post Way, Salt Lake City, UT 84116
What's nearby
- Vivint Smart Home Arena5.7 mi
- Family History Library6.1 mi
- Salt Palace Convention Center6.1 mi
- Temple Square6.1 mi
- Salt Lake Tabernacle6.2 mi
- LDS Conference Center6.2 mi
- Salt Lake Temple6.2 mi
- Utah State Capitol6.4 mi
- Salt Lake City and County Building6.5 mi
- Salt Lake Public Library6.6 mi
- Cathedral of the Madeleine6.8 mi
- Salt Lake Masonic Temple7.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Hotel & Suites Salt Lake City-Airport West, An IHG Hotel
Low season | December |
|---|---|
High season | February |
Average price (weeknight) | $181 |
Average price (weekend night) | $134 |
When to book a room at Holiday Inn Hotel & Suites Salt Lake City-Airport West, An IHG Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Hotel & Suites Salt Lake City-Airport West, An IHG Hotel
FAQs when booking at Holiday Inn Hotel & Suites Salt Lake City-Airport West, An IHG Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Salt Lake CityGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 6.9 mi |
Nearest Airport | Salt Lake City |
Distance to airport | 1.8 mi |
Everything you need to know for your stay in Salt Lake City
Complete your trip
Popular destinations