Holiday Inn & Suites Salt Lake City-Airport West By IHG

Guests have consistently praised the comfortable beds at the hotel, ensuring a good night's sleep.

The hotel offers free parking and a free airport shuttle, making it convenient for guests with vehicles.

While some guests mentioned the closure of the hotel restaurant, others have praised the excellent breakfast and dinner menu, along with great service in the restaurant.

Guests have consistently highlighted the cleanliness of the hotel, describing it as clean, modern, and very easy to get in and out of.

The staff at the hotel has been described as friendly, helpful, and wonderful during check-in and check-out, ensuring a great overall experience for guests.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

December is considered the low season, which could mean fewer crowds and potentially better rates. However, be mindful of the weather conditions during this time.

The hotel is conveniently located near various attractions such as the Discovery Gateway Children's Museum, Family History Library, Temple Square, and the Salt Lake Tabernacle, offering guests plenty of options for entertainment and exploration.

Some guests reported issues with room amenities such as malfunctioning sofa beds and non-functional fireplaces. It's advisable to double-check the functionality of specific amenities before booking.

While some guests were disappointed by the lack of a breakfast buffet, others found the restaurant to be good. It's recommended to inquire about breakfast options and pricing to avoid any surprises.

Several guests expressed concerns about unexpected charges on their credit cards. It's advisable to clarify the hotel's payment and incidental policies during check-in to prevent any misunderstandings.

While the hotel offers a free airport shuttle, some guests experienced challenges with its availability. It's recommended to inquire about the shuttle schedule and availability in advance.

Some guests mentioned noise disturbances from the highway and parking lot. Requesting a room away from potential noise sources could contribute to a more peaceful stay.

Guests reported disappointment with the pool being cold and the hot tub being closed for maintenance. It's advisable to confirm the availability of these facilities if their use is essential to your stay.

If you have specific needs, such as assistance with baggage or room preferences, it's advisable to communicate these requests to the hotel in advance to ensure a smooth and comfortable stay.