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Check in was not good. Second time that I have come to this hotel, selected a room just to arrive and be given another room with no explanation. Was told finally after some pushback that the room wasn’t clean and wouldn’t be ready for at least a hour. I opted to wait and get the room I wanted vs. a room on a lower floor facing a fence. No one mentioned breakfast or any amenities. Definitely didn’t feel valued as a Hilton member at check in. On 4th floor, hallway carpet badly stained and wallpaper was peeling in some areas. Had someone stop by to visit and I’m sad to say I was embarrassed with the excessive stains in the hallway. Room was ok but dated. You can tell it’s time for a redo of the rooms. Cracks in walls, bad paint job on ceiling from leak, rust and mildew in corners of the shower. Housekeeping staff was friendly and was good service. At breakfast, food was good, nice selection and staff was helpful and friendly. Pool was closed most of the time, planned to use but by the time it reopened it was time to leave (very disappointed especially since SA was hitting 102 degrees daily) one elevator was down half the time and ice machine was out of order. Stayed for 7 days and thank goodness most of the time was spent around the city and not in the room. I’ve stayed at this hotel for years on business and vacation but I’m sad to say that it will be the last time.
Pros. Very spacious
Pros. The room was very spacious and clean. The bed was really comfortable. Liked having a fridge and microwave. Staff was all very friendly. Hotel close to lots of restaurants, shopping and the airport.
Cons. Room was handicap accessible and the shower floor was completely flat with no barrier to keep the water from going all over the bathroom floor.
Pros. Approximately 25 minutes from Lackland AFB for those traveling for BMT graduation. 4 restaurants within walking distance and a Walmart for snacks and drinks in the room. Full size fridge and microwave. 12pm checkout was nice, and just a few miles from the airport. There was no jet noise however. Easy on and off 410 loop.
Cons. None.
Pros. el personal de limpieza y el desayuno muy amables.
Cons. Maxx una persona muy prepotente y majadera. trata a los mexicanos muy mal.
Pros. From the lobby, elevators, hallways and to the rooms, everything was perfect. Very modern and clean. My room was spotless, my bed was soft and comfortable. The linens blanketed my soul and warmed my heart as well as my body. I enjoyed my stay very much.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Home2 Suites by Hilton San Antonio Airport?
The complimentary breakfast at Home2 Suites by Hilton San Antonio Airport offers a good selection and is a convenient way to start your day.
Are there any concerns about cleanliness at Home2 Suites by Hilton San Antonio Airport?
Some guests have mentioned concerns about cleanliness, such as stained hallway carpets and issues with bathroom cleanliness. However, many guests have also praised the hotel's cleanliness and well-maintained facilities.
Is parking readily available at Home2 Suites by Hilton San Antonio Airport?
Parking is available at the hotel, but there have been reports of vehicle break-ins in the parking lot. It's advisable to take precautions and be mindful of security measures.
What are the standout features of the rooms at Home2 Suites by Hilton San Antonio Airport?
The rooms at Home2 Suites by Hilton San Antonio Airport are spacious, comfortable, and come with a kitchenette, allowing guests to cook meals at the hotel. However, some guests have mentioned issues with specific amenities, such as torn sofa beds and outdated room decor.
When is the best time to visit Home2 Suites by Hilton San Antonio Airport?
The high season at Home2 Suites by Hilton San Antonio Airport is in May, while the low season is in September. It's recommended to plan your visit accordingly to avoid peak crowds and take advantage of potential cost savings during the low season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchenette
Several guests appreciated the convenience of having a kitchenette in the room, allowing them to cook meals during their stay.
Consider Noise Levels
Some guests mentioned that the hotel is located near the airport and a busy road, leading to potential noise disturbances. Light sleepers may want to take this into consideration.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as the San Antonio Zoo, Japanese Tea Garden, and the San Antonio River Walk, making it an ideal base for exploring the city.
Check for Cleanliness
While many guests praised the cleanliness of the hotel, a few mentioned issues such as dirty rooms and unclean amenities. It may be advisable to check the room upon arrival.
Be Mindful of Breakfast Limitations
Due to COVID-19, the hotel offered a limited breakfast service, which some guests found disappointing. Consider alternative breakfast options if this is an important aspect of your stay.
Inquire About Pool Availability
Several guests were disappointed by the closure of the hotel pool during their stay. If access to the pool is important to you, it may be worth confirming its availability before booking.
Consider Security Measures
A few guests reported security concerns, including incidents of theft from vehicles. It may be wise to take precautions such as parking in well-lit areas and securing valuables.
Request Room Maintenance
Some guests noted issues with room amenities such as broken refrigerators and dirty towels. Promptly reporting and requesting maintenance for any such issues may enhance the overall experience.
Take Advantage of the Free Airport Shuttle
The hotel offers a free airport shuttle service, which can be a convenient and cost-effective transportation option for guests arriving at or departing from the airport.
Ask About Room Upgrades
Considering that some guests encountered issues with their assigned rooms, inquiring about potential upgrades or room changes upon check-in could lead to a more satisfactory accommodation.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | August |
Average price (weeknight) | $125 |
Average price (weekend night) | $141 |
Home2 Suites by Hilton San Antonio Airport, TX is located at 94 NE Loop 410 in Uptown, 6.6 miles from the center of San Antonio. San Antonio Zoo is the closest landmark to Home2 Suites by Hilton San Antonio Airport, TX.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Home2 Suites by Hilton San Antonio Airport, TX.
Yes, Home2 Suites by Hilton San Antonio Airport, TX offers free Wi-Fi.
Yes, Home2 Suites by Hilton San Antonio Airport, TX offers free airport shuttle service.
Home2 Suites by Hilton San Antonio Airport, TX is 1.1 miles from San Antonio. Home2 Suites by Hilton San Antonio Airport, TX is 67.3 miles from Austin Bergstrom.
Yes, Home2 Suites by Hilton San Antonio Airport, TX has a pool onsite.
KAYAK scours the web for all room deals available at Home2 Suites by Hilton San Antonio Airport, TX in San Antonio and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Home2 Suites by Hilton San Antonio Airport, TX and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Home2 Suites by Hilton San Antonio Airport, TX.
Value for money | 8.5 |
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Distance to city center | 6.6 mi |
Nearest Airport | San Antonio |
Distance to airport | 1.3 mi |