Kitchen
Accessibility and suitability
Basics
General
Services and conveniences
Media and entertainment
Parking and transportation
Laundry
Dining
Bathroom
Bedroom
Pool
Outdoor
Workspace
Things to do
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is ideal for a visit in April during the high season or in October during the low season.
How comfortable are the beds at the hotel?
Guests have mentioned that the beds were comfortable, although a few reviews noted that some found the beds and pillows too soft.
Is parking available at the hotel?
Yes, the hotel offers parking and a free airport shuttle. However, some guests have mentioned concerns about the limited parking space and the need for more handicapped parking spots.
What can guests expect from the hotel's breakfast?
Guests can expect a good variety and excellent quality of breakfast, although a few reviews mentioned that the breakfast options were repetitive.
How is the cleanliness of the hotel?
The hotel is generally clean, but some reviews mentioned specific issues such as the need for better room maintenance and cleanliness upon arrival.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in October, which is considered the low season. This could provide a more relaxed experience.
Take Advantage of Nearby Attractions
The hotel is conveniently located near several attractions such as the San Antonio Zoo, Japanese Tea Garden, and the San Antonio River Walk, making it a great base for exploring the city.
Check Room Amenities
Some guests noted that the rooms were well-equipped with a full refrigerator, stove, and kitchenette, providing convenience for longer stays or for those who prefer to prepare their meals.
Be Mindful of Noise
A few guests mentioned that noise from neighboring rooms or the hallway was audible. Light sleepers may want to consider requesting a quieter room location.
Consider Transportation Options
The hotel offers a free airport shuttle, which can be convenient for travelers. However, some guests mentioned that parking can be limited, so it's advisable to plan accordingly.
Verify Pet-Friendly Policies
While the hotel is pet-friendly, some guests experienced confusion or issues regarding pet policies. It's recommended to confirm these details in advance if traveling with pets.
Plan for Breakfast
While many guests appreciated the complimentary breakfast, some found the options repetitive. Consider exploring nearby dining options for a varied breakfast experience.
Address Room Maintenance Concerns
A few guests reported maintenance issues in their rooms, such as loose tiles and malfunctioning amenities. It's advisable to promptly notify the staff to address any issues.
Manage Expectations for Special Events
While the Wednesday cocktail hours were praised by some guests, others were unaware of the event or did not find it particularly appealing. It's worth inquiring about such events to align expectations.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
|---|---|
High season | March |
Average price (weeknight) | $188 |
Average price (weekend night) | $125 |
Value for money | 8.6 |
|---|---|
Distance to city center | 6.7 mi |
Nearest Airport | San Antonio |
Distance to airport | 1.0 mi |