Omni La Mansion del Rio, San Antonio Hotels from $186

Guest reviews

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Couples
Families
Business
Solo

Overall Rating

Based on 2,066 reviews

Location

9.3 "Terrific location."
Service

9.1 "World class service."
Food

7.9 "Tasty food."
Breakfast

7.0 "Good breakfast."
Cleanliness

6.4 "Average cleanliness."
Room

5.5 "Rooms are ok."
Amenities

5.1 "Average amenities."
Comfort

4.8 "Not very comfortable."
Value for money

3.6 "Value below average."
WiFi

3.5 "Internet is poor."

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Overall Rating

Based on 1,260 reviews

Location

9.5 "Terrific location."

9.9 "99% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."
Service

9.4 "World class service."

9.3 "93% found the staff to be very friendly."

8.9 "89% thought the service was very professional."

8.3 "Housekeeping was great, according to 83%."

9.2 "92% said the concierge service was amazing."

9.1 "91% were impressed by the valet service."
Breakfast

7.3 "Good breakfast."
Cleanliness

6.4 "Average cleanliness."

6.2 "Only 62% said rooms were clean enough."
Vibe

5.6 "Vibe was decent."
Room

5.2 "Rooms are ok."

6.6 "Beds were acceptable for 66%."

6.2 "Only 62% said rooms were clean enough."
Comfort

4.8 "Not very comfortable."

3.5 "65% said rooms were small."

1.3 "Air conditioning was criticized by 87%."
Amenities

4.4 "Bad amenities."

4.2 "58% thought the building wasn't nice."

2.0 "For 80%, the lobby entrance was sub-standard."

0.2 "98% complained about the elevator."

0.5 "95% thought the facilities needed updating."
Value for money

3.5 "Value below average."

3.9 "61% thought it was overpriced."

2.8 "The price was too high for 72%."
WiFi

3.1 "Disappointing internet connection."

3.9 "61% thought it was overpriced."

2.4 "76% said the wifi quality was bad."

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Overall Rating

Based on 640 reviews

Location

9.0 "Terrific location."

9.8 "98% liked the proximity to sightseeing."

9.0 "90% liked the proximity to shopping."
Service

8.9 "Great service."

9.3 "93% found the staff to be very friendly."

8.2 "82% thought the service was very professional."

7.2 "Housekeeping was great, according to 72%."

9.3 "93% were impressed by the valet service."
Breakfast

6.7 "Breakfast is mediocre."

5.9 "Breakfast prices were ok, according to 59%."
Cleanliness

6.4 "Average cleanliness."

6.2 "Only 62% said rooms were clean enough."
Vibe

5.4 "Vibe was decent."
Amenities

4.8 "Bad amenities."

4.5 "55% thought the building wasn't nice."

0.4 "96% complained about the elevator."

1.7 "For 83%, the lobby entrance was sub-standard."
Room

4.4 "Rooms are not good."

3.3 "67% said rooms were small."

1.3 "87% thought they were poorly maintained."

1.0 "Air conditioning was criticized by 90%."

3.5 "65% complained about the bathroom."

0.8 "For 92%, the rooms looked old."
Comfort

4.0 "Not very comfortable."

3.3 "67% said rooms were small."

1.0 "Air conditioning was criticized by 90%."

4.6 "54% thought it was too noisy."
Value for money

3.7 "Value below average."

4.6 "54% thought it was overpriced."
WiFi

3.7 "Internet is poor."

4.6 "54% thought it was overpriced."

2.6 "74% said the wifi quality was bad."

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Overall Rating

Based on 123 reviews

Service

9.2 "World class service."

9.2 "92% found the staff to be very friendly."
Location

9.1 "Terrific location."

9.9 "99% liked the proximity to sightseeing."
Breakfast

7.2 "Good breakfast."
Cleanliness

6.0 "Average cleanliness."

6.2 "Only 62% said rooms were clean enough."
Room

5.3 "Rooms are ok."

6.2 "Only 62% said rooms were clean enough."
Vibe

5.3 "Vibe was decent."
Amenities

4.6 "Bad amenities."

4.3 "57% thought the building wasn't nice."
Comfort

4.5 "Not very comfortable."
Value for money

3.7 "Value below average."

4.3 "57% thought it was overpriced."
WiFi

3.5 "Internet is poor."

4.3 "57% thought it was overpriced."

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Overall Rating

Based on 41 reviews

Location

9.0 "Terrific location."

9.7 "97% liked the proximity to sightseeing."
Service

8.8 "Great service."

9.2 "92% found the staff to be very friendly."
Vibe

5.9 "Vibe was decent."
Amenities

5.5 "Average amenities."

5.1 "51% thought the building was acceptable."
Room

5.4 "Rooms are ok."
Value for money

3.6 "Value below average."

Hotel type

Business Hotel

Guests recommend this hotel for business travelers.

City Hotel

Guests say it is the perfect hotel for a city trip.

Romantic Hotel

Guests say the hotel is perfect for a romantic getaway.

Good to know

"Great view"

"Friendly service"

"Wonderful sightseeing"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

7.1

review from

Good location and friendly staff Very old hotel. Our first room had a broken faucet. Second room was better but needed updating. A ton of road noise and party people on Friday night. Very expensive especially the breakfast buffet which could have been larger for the price.

Reviewed Sep 2016
10.0

review from

Location is everything. The Omni La Mansion is in a perfect location on the riverwalk without the crowds of the convention hotels. The service was top notch and the food was fabulous.

Reviewed Sep 2016
10.0

review from

Staff and rooms

Reviewed Aug 2016
7.1

review from

The good news is that the hotel is right on the River Walk, so you're right in the heart of the action. If you're looking for action - this is the place to stay. The bad news is that the hotel is right on the River Walk so you're right in the heart of the action. A lot of noise from the River tour boats and people, so if you're looking for quiet - this isn't the place.

Reviewed Jul 2016
6.0

review from

Very nice location no AC in hallways, bedroom ac did not work that well. Needs to be updated for sure.

Reviewed Jun 2016
10.0

review from

Everything. Breakfast on the riverwalk, emaculate rooms, stylish old style bar with knowledgeable bar tender. If you hear the alarm, call the front desk. It's a parking garage across the street. They don't own it. It shuts off quick, but the front desk won't hear it, so call them .

Reviewed Apr 2016
9.4

review from

Love the balconies over the river walk, historic character of the building and that it's pet friendly. Enjoyed listening to the church bells in the pool court yard (we were there on Easter Sunday morning). Had to pay for wifi. Verizon cellular service barely worked in our room, cell & text functioned poorly, data did not work, so we did not have internet access during our stay.

Reviewed Mar 2016
10.0

review from

Courteous and friendly staff. Personal attention to each patron. Well maintained rooms and facility. Atmosphere is great.

Reviewed Jan 2016
8.8

review from

It is located right on the riverwalk. Very good staff and comfortable rooms. My room was on the street side and the traffic was very loud. I would recommend a room on the river or interior part of the building.

Reviewed Oct 2015
9.7

review from

The staff was amazing upgrading us for free to accommodate our requests. Couldn't be more convenient for the River walk.

Reviewed Mar 2015
8.5

review from

Bad irons . . . One spat red stuff with the steam function . . . the replacement was dirty. But the staff replaced them no problem

Reviewed Nov 2014
8.0

review from

Lovely looking. Nearness to everything on riverwalk. We paid extra for double beads, with taxes, extras, etc. and paid 300$ with discounts. It was an inner room with no view/ window.

Reviewed Aug 2014
9.3

review from

Great staff. Great location. Nearly everything is within walking distance. Different than your traditionally generic hotel. Actually located on the river walk. Highly enjoyed our stay. Would recommend and definitely stay here again. Slow elevators. Some of the hotel room doors had windows which was a bit odd.

Reviewed Jul 2014
6.3

review from

Facilities are in poor shape. Appear to be redoing during our stay. Location is good. Molars spa is very nice.

Reviewed Mar 2014

10.0

review from

Location is everything. The Omni La Mansion is in a perfect location on the riverwalk without the crowds of the convention hotels. The service was top notch and the food was fabulous.

Reviewed Sep 2016
10.0

review from

Staff and rooms

Reviewed Aug 2016
10.0

review from

Everything. Breakfast on the riverwalk, emaculate rooms, stylish old style bar with knowledgeable bar tender. If you hear the alarm, call the front desk. It's a parking garage across the street. They don't own it. It shuts off quick, but the front desk won't hear it, so call them .

Reviewed Apr 2016
9.4

review from

Love the balconies over the river walk, historic character of the building and that it's pet friendly. Enjoyed listening to the church bells in the pool court yard (we were there on Easter Sunday morning). Had to pay for wifi. Verizon cellular service barely worked in our room, cell & text functioned poorly, data did not work, so we did not have internet access during our stay.

Reviewed Mar 2016
10.0

review from

Courteous and friendly staff. Personal attention to each patron. Well maintained rooms and facility. Atmosphere is great.

Reviewed Jan 2016
8.8

review from

It is located right on the riverwalk. Very good staff and comfortable rooms. My room was on the street side and the traffic was very loud. I would recommend a room on the river or interior part of the building.

Reviewed Oct 2015
9.7

review from

The staff was amazing upgrading us for free to accommodate our requests. Couldn't be more convenient for the River walk.

Reviewed Mar 2015
8.5

review from

Bad irons . . . One spat red stuff with the steam function . . . the replacement was dirty. But the staff replaced them no problem

Reviewed Nov 2014
8.0

review from

Lovely looking. Nearness to everything on riverwalk. We paid extra for double beads, with taxes, extras, etc. and paid 300$ with discounts. It was an inner room with no view/ window.

Reviewed Aug 2014
9.3

review from

Great staff. Great location. Nearly everything is within walking distance. Different than your traditionally generic hotel. Actually located on the river walk. Highly enjoyed our stay. Would recommend and definitely stay here again. Slow elevators. Some of the hotel room doors had windows which was a bit odd.

Reviewed Jul 2014

7.1

review from

Good location and friendly staff Very old hotel. Our first room had a broken faucet. Second room was better but needed updating. A ton of road noise and party people on Friday night. Very expensive especially the breakfast buffet which could have been larger for the price.

Reviewed Sep 2016
7.1

review from

The good news is that the hotel is right on the River Walk, so you're right in the heart of the action. If you're looking for action - this is the place to stay. The bad news is that the hotel is right on the River Walk so you're right in the heart of the action. A lot of noise from the River tour boats and people, so if you're looking for quiet - this isn't the place.

Reviewed Jul 2016

6.0

review from

Very nice location no AC in hallways, bedroom ac did not work that well. Needs to be updated for sure.

Reviewed Jun 2016
6.3

review from

Facilities are in poor shape. Appear to be redoing during our stay. Location is good. Molars spa is very nice.

Reviewed Mar 2014

Omni La Mansion del Rio

$186+

Overall guest ratings

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Recent Reviews