Pros (+) Hotel is very charming and the staff were very helpful. The location was also very convenient. It was well maintained, clean and well decorated.
Cons (-) Our bed was a bit uncomfortable.
3 stars
Villa Montes Hotel
Photos of Villa Montes Hotel
Overview
Situated within walking distance of San Bruno Caltrain Station, Villa Montes Hotel an Ascend Hotel Collection Member features a sauna, free Wi-Fi and an indoor pool. It is also minutes from San Bruno's popular tourist attractions.
A variety of personalized services are available for guests of Villa Montes Hotel an Ascend Hotel Collection Member, like a concierge, a car rental desk and babysitting/child services. Helpful and professional staff are available 24 hours a day.
There are 41 rooms at the hotel, each providing all the essentials to ensure a comfortable stay. There are also honeymoon suites available.
For guests who enjoy exploring local restaurants and cafés, there is a wide variety within walking distance. Union Square Plaza is an easy car ride away.
Latest deals for Villa Montes Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Villa Montes Hotel
- Adults only
- Snorkeling
- Fitness center
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Adults only
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Kitchen
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Things to do
- Casino
- Fishing
- Golf
- Cycling
- Snorkeling
- Horse riding
- Mini-golf
- Bowling
- Windsurfing
- Hiking
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Grocery deliveries
- Special diet menus (on request)
- Food can be delivered to guest accommodation
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
- Smartphone dock
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
General
- Interconnected room(s) available
- Seating area
- Sofa
- Telephone
- Carpeted
Fitness
- Aerobics
- Fitness center
- Tennis
Parking and transportation
- Free parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Spa
- Sauna
Reviews of Villa Montes Hotel
8.3
Very good
677 verified ratings
Wonderful
368
Very good
128
Good
73
Okay
41
Fair
32
Mediocre
7
Poor
28
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location near the airport and found the staff to be friendly and helpful. However, many reviews highlighted issues with cleanliness, including dirty rooms and unpleasant odors. Overall, while the service and location were praised, guests felt that the hotel could improve its cleanliness standards.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
278 reviews
8.6 out of 10
171 reviews
7.7 out of 10
2 reviews
9.4 out of 10
5 reviews
All reviews
Pros (+) Rooms are beautifully furnished with quality furniture and decor. Walking distance to several restaurants. Very good complimentary breakfast. Free underground parking. Friendly and helpful staff.
Cons (-) Not a thing.
Pros (+) Felt like an upscale, classy place, for the price of a run of the mill econo-chain hotel. Clean, well appointed, comfortable, and convenient to the airport. Bonuses were a decent free continental breakfast and 24hr airport shuttle.
Pros (+) Very clean, well appointed modern rooms, with 100% Cotten sheets and down comforters. His and her bathrobes. Standard continental breakfast, with bonus Starbucks coffee. Evening has coffee/tea with cookies and complimentary glass of wine. We absolutely loved our stay at this hotel and we definitely will stay again.
Pros (+) The beds were comfortable, plenty of room and friendly staff. Beautiful and simple room. Great experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of Villa Montes Hotel Ascend Hotel Collection?
Guests have highlighted the comfy beds, quiet and clean environment, friendly staff, and the hotel's convenient location near the airport.
What practical information should I know about the hotel's amenities?
The hotel offers free parking, a sauna, and daily housekeeping. Additionally, guests have mentioned the availability of a microwave, refrigerator, and a complimentary breakfast.
What are the common concerns about the hotel?
Some guests have mentioned concerns about the lack of communication regarding breakfast hours, the broken hot tub, and the discontinuation of the airport shuttle service.
What can I expect during my stay at Villa Montes Hotel Ascend Hotel Collection?
Guests can expect a clean and quiet room, polite and helpful staff, and a classy style that sets the hotel apart. However, some guests have reported minor issues with room amenities and maintenance.
When is the best time to visit Villa Montes Hotel Ascend Hotel Collection?
The hotel's high season is in June, and it offers luxury accommodations with a great location near the airport. However, guests have also reported minor maintenance issues during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room in the Back
Several guests recommended choosing a room at the back of the hotel for a quieter and more peaceful stay.
Check Airport Shuttle Availability
Confirm the availability of the airport shuttle before relying on this service, as some guests experienced issues with this amenity.
Enjoy the Sauna and Spa
Take advantage of the sauna and spa facilities for a relaxing experience during your stay.
Explore Nearby Dining Options
Guests suggested exploring the variety of local restaurants and cafes within walking distance for dining options beyond the hotel.
Confirm Breakfast Hours
Some guests mentioned a lack of communication about breakfast hours, so it's advisable to confirm this information upon check-in.
Consider Room Size
While some guests found the rooms spacious and comfortable, others noted that certain rooms were smaller than expected, so it may be helpful to inquire about room size when booking.
Take Note of Maintenance Issues
Several guests reported minor maintenance issues such as torn curtains, sticky carpets, and non-functional amenities, so it's advisable to check for any such issues upon arrival.
Inquire About Special Amenities
If specific amenities are important to you, such as a functioning hot tub, it's recommended to inquire about their availability before booking.
Verify Room Features
Some guests encountered issues with room features like TV functionality and heating, so it's advisable to verify these aspects upon check-in.
Appreciate the Unique Decor
Many guests appreciated the hotel's European boutique feel and beautiful decor, adding to the overall experience of their stay.
Location
620 El Camino Real, San Bruno, CA 94066
What's nearby
- Artichoke Joe's Casino438 yd
- San Bruno Caltrain Station0.4 mi
- Tanforan Park Shopping Center0.7 mi
- XpresSpa1.3 mi
- Sign Hill Park2.8 mi
- Fire Department Museum11.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Villa Montes Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | April | $122 | $141 |
Cheapest month to stay with an average 22% drop in price. | Most expensive month to stay with an average 78% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Villa Montes Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Villa Montes Hotel
FAQs when booking at Villa Montes Hotel
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 0.4 mi | San Francisco | 2.0 mi |
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