San Carlos Hotels

Free upgrade to a Jr. Suite-Free breakfast. Quiet, good internet service

No complients

It was quiet.

Breakfast on weekends does not open until 8am. That is no acceptable. The shower was almost a dribble to get even warm. When i stated that 8am was not acceptable for breakfast, the check in employee certainly did not care, that's the way it is.

Close to Stanford where my daughters is in the hospital.

It's just ok. Pretty much a slightly better motel 6. Cheap and clean. That's it. Breakfast was ok. Not great.

Clean, well furnished, and good mattress.

The staff was very corteous and attentive to your needs. The breakfast was perfect for on the go. The room was clean and the sheets smelled great. The price was right.

The only thing was you can hear the traffic and noises outside.

Staff was quite courteous, even with a late evening check-in (the attendant walked me to my room as I was having trouble with the key!). The room was inviting, clean, with coffee available in my room. Would stay there again. A good value!

I was relieved that there was parking within the hotel immediate area. Traveling alone, I would not have liked parking in the back lot late at night! But, the neighborhood seemed quite safe!

OK although web site advertised room that was not available.

Better breakfast selection

Everything was clean and comfortable

No problems encountered.

Staff was great. Decent hot breakfast buffet served.

Hallway and bathroom smelled like mold

"Green" toilet seat would not stay up, male problem only

For some reason, this hotel has received positive reviews on some online travel sites; unbelievable. I stayed at this establishment once and in doing so was able to determine that I will never stay here again. Upon arriving, the staff was rude and not very accommodating. I was checked into a room upstairs that was in complete disrepair and possessing a foul odor. The bathroom needed work to bring it up to 1950's standards. The towels and linens were threadbare. I had to cover the pillowcases with my own clothes so that my face and head were not subjected to hairs and anything else that happened to be present. Lastly, the lock on the front door was broken so I had to work to ensure the room was secure. The aforementioned are the highlights of this facility. When one considers its fairly consistent cost structure, you are far better served sleeping in your car.

San Carlos Inn is nice place to stay in the San Francisco bay area. I am happy with my stay at this hotel. Nice, very clean and quiet. I checked in 2 am with no issue clerk was very nice and helpful. Very safe neighborhood its very easy to get train for San Francisco. There are numerous great restaurant in San Carlos Downtown near by. The front Desk was friendly and courteous--we asked for extra pillow and towel and they provided with no problem. Bed was comfortable and the TV had lots of channels. I don't understand why people are so picky- this isn't some fancy five-star place. This is the kind of place I like to stay at.

The hotel amenities are more like a luxury hotel than other hotels you stay at when traveling for business. The bed comfortable was really comfortable!

The hotel only has one restaurant, which is a bit overpriced for the food you get, but the staff was really nice. You will need to drive or take a taxi/uber to find other restaurants nearby. The hotel is surrounded by business parks.

The staff were incredibly helpful and friendly

That we couldn't stay longer

Very convenient with incredible staff. Room was updated and comfortable.

I could hear the tenants of the neighbouring rooms quite well. Footsteps above, kids adjacent, Loud couple sharing our wall. :-) if I have reason to stay here again I would ask to not be placed next to a family with children. It's rare I'm able to sleep without being woken up by my own kids!

Newer furnishings

Right on freeway. No restaurants on that side if freeway. Smoke alarm blinked all night. I will never go 2.5 stars again. It was not much better than Motel 6. Slow internet.

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Good location. Close to the airport. Complimentary shuttle service to/from airport.

Booked a room with 1 King bed. When I arrived, I was told they any had rooms with 2 Queen beds available. They seemed more like twin beds.

One of the best dinners I've had at an airport hotel. Friendly staff. Good shuttle service.

There was nothing to dislike. I asked for a special room and they gladly moved people around so long could have my choice.

The staff gave excellent service and the beds were comfortable

Upstairs folks were noisy

location easy to find. nice rooms. outstanding office staff. check in and check out both smooth and easy with Heba. Ahmad attentive to situation with noisy guests upstairs (seriously, they sounded like a herd of elephants clamping around up there! even my noisy 11 year old complained about the noise level.) he moved them ... we had a very restful night. then two nights with moderate noise. staff friendly, yet professional. the 11 year old loved the pool and we love that he then slept soundly. relatively affordable.

downstairs rooms get waaay too much noise from upstairs. even my hard-of-hearing father mentioned how noisy it was. housekeeping staff seem unclear on how many people are staying in rooms, even for consecutive nights ... had to get towels twice! shower grout moldy. ceiling and on wall near ceiling moldy.

The staff when checking in and assisting me with their computer was excellent

The service was excellent. It's minimalist for sure, no added goodies like water or cookies in the room, but with such good service it just reminded us of what a good value it was. You have to keep costs low to keep prices down. And there is a market just behind with lots of cookies & food.

Didn't state on the website that they don't take under 21. I had to look for another hotel and front desk was shitty

The front desk and Continental breakfast staff was very friendly and accommodating.

Wish there was a fridge and/or microwave. I also asked the cleaning lady for extra towels for the pool and didn't get any. My room was close to the pool near the back where the smell was awful. I'm assuming that smell was from the restaurant on the hotel grounds. Luckily the odor did not seep into the room but going out to the car was not pleasant.

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The room was incredible, far nicer than the star rating in my opinion.

The staff was rude. Arrived at 2:40, would not let us check in until 3:00 sharp. My fiancé was sick, so I tried to bring her breakfast to the room, the lady wouldn't let me; when we came in and ate together she stared as us, arms crossed the whole time

Good location. Close to Stanford. Ok jacuzzi tub. nice room with desk and 2 extra chairs. Good for eating dinner on.

Basic, clean, comfortable, quiet room, good shower, everything you need.

It was quiet.

Had to have a maintenance man come to move a piece of furniture in order to turn on some overhead ceiling lights - switch was behind the furniture! I had requested a bathtub & asked the front desk if my room had one and was told yes--he didn't bother to tell me that there was NO WAY to plug it to hold water! There was no luggage rack. Desk clerk did not speak English well.

Nothing

AC didn't work. Pool was cold. Breakfast was horrible - worse than what one can buy in a gas station. Tub would not drain. Room was not clean. Staff was rude. I asked for extra towels for the freezing cold pool, and had to argue to get two of the three I requested. I was told not to eat it when I pointed out how disgusting the breakfast was. The place is a shit hole.

Front desk very helpful printed out map quest info polite. Maybe put carpet runner in front of sinks in bathroom because of sanitary reasons. People standing there water all over floor. Nite light also very dark when using bathroom. Will stay again!!!

No night lite in bathroom...very dark when getting up.

We had to change our check in time to late in the evening. No problem at all.

The drainage in the shower backed up a bit and neede to be checked.

Nothing

Filthy small rooms. Smells horrible (cigarette/beer). Non-sense breakfast. Looks nothing like photos. Please avoid this location at all costs.

It was great the room was wonderful and the staff was great.

Lots of steps so hard to get to if you are older. Also bring pillows if you want more than one,

price of room was exorbitant. No restaurants within walking distance.

clean rooms.

Very nice and clean. Friendly management. Free internet and breakfast. Close to good restaurants and freeway.

Spacious rooms

Noisey!

No safety deposit box in any room! A major inconvenience, especially as the single deposit box at front desk was laughably small. We had to carry passports, all credit cards and cash, computers, etc with us everywhere for 2 weeks! I would not stay here again for this one reason - even though staff was friendly and helpful.

The staff was extremely helpful.

Parking lot filled up at night & I had to park on the street.

updated rooms were nice, friendly staff that took care of our issue. air conditioning worked good. wasn't up in time for the continental breakfast but they have one. I would stay there again.

Jacuzzi spa will only fit 4 people , no pool, next to car wash and fast food drive thru, try to stay on other end of complex. the Jacuzzi wasn't working so I brought it up to the manager and he ended up moving us to a room with a jetted tub.

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Bed

Breakfast, no egss, only bread and cereal

I live in the area, but just needed to get out of the house and find a quite place to study with reliable internet access. This place was PERFECT! Beautiful/simple courtyard made it feel more like a working vacation. There is a wine shop up the road that has a great selection and the friendliest staff. Check it out while you're here.

Very comfortable beds

Prices at the hotel bar. $12 for a mojito?

We found everything clean and in good condition.

Clean and has good extras like microwave and fridge.

There was a gap under the door. I had to roll a towel to close it up. Also it seems like a lot of hotels never have electrical plugs available by the beds.

It's was nice. Good breakfast

The orange juice could have tasted fresher.

Continental breakfast was ok.

I saw housekeeper put Clean linen on the floor and clean towels on stair siderail. Not sanitary.

Price was good, rooms were very nice and well kept, bathroom needed a little fixes her and there mostly for looks but it was very clean.

Very small bathroom'. Breakfast there wasn't much to choose from, but for the price in CA it was worth it. Near by neighborhood was questionable, but otherwise acceptable. Good for a business trip, and would go back again.

Right next to the highway and airport.

The first Night i stayed i was charged a $100 security deposit after already paying in full for two nights. I was told it will be refunded in 5-7 business days. I was there in July on the 14th......It's now September and multiple calls in and still haven't been payed back. it's a very convenient hotel for travel but watch what your charged if you've already made reservations.

Advertised as non-smoking -- I've smelled better ashtrays! Cigarette burns in everything. Very intrusive road noise. No electrical outlets, except one illegal extension cord behind the bed. Non-functional fridge. Booked the place out of desperation - never again. Worst Travelodge ever.