The location is great. Close to transportation, restaurants and a CVS/Walgreens within one block of distance. Check in was easy and the staff was always friendly and helpful.
I have stayed at this hotel before and all rooms were pretty comfortable. Unfortunately, this last time I was traveling with another person and a baby, and the room was very small. It barely had any space to store clothes and had to keep moving the crib back and forth as there was really no room for it.
Gym is decent and has a great view
Tv reception was poor. The bed was a a little stiffer than I'd like
only one problem
Staff was good. Our lunch experience at the hotel was very nice because the staff went out of their way for our 13 year old who was celebrating a birthday.
We had people overhead who made who disturbed us for well over an hour. After calling the front desk to complain it stopped about 30 minutes after our call.
The staff was great specially the greeters at the door and baggage handlers
Location location location
Most of it is the location and the good value
The service was not great very unpersonal
Bedding, bed, pillows & nice bathroom. Was after hours & our request for room service was still met.
The staff were very professional .
construction around the building to much Noise
We should get a discount for the noise inconvenience.
Very stylish, perfect location, hotel staff was very very helpful and courteous. Appreciated the free internet.
Room lighting could have been better. Thermostat was a off and room was a bit chilly unless we used a high setting.
Everyone from the valet attendant, bellman, and front desk was beyond helpful and attentive. Even on a stormy rainy SF day, they were warm and ever inviting to me. They got me a room on the 27th floor with an amazing view of union square during the holiday season. I highly recommend. Also, the bathroom had great lightening and everything was very clean. Location simply can't be topped. Parking is a choice of valet between $41 around the corner and $60 front door. Wifi is also now FREE.
The mattress sheet wasn't fully tucked in but everything else made up for a minor oversight.
Great Hotel Experience
Since its remodel they have great rooms
Love the new contemporary renovations to the rooms and lobby
Always like space, just wish the rooms were a little bigger, but overall great value for a city where nothing is inexpensive.
Unlock the extraordinary in every moment at Grand Hyatt San Francisco in Union Square. The AAA Four Diamond hotel offers magnificent views of the city skyline and San Francisco bay. Revel in modern guestrooms and suites that highlight residential style amenities and state-of-the-art technology.
Based on 5,352 reviews
Value for money
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