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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cable or satellite TV, Cribs available, Express check out, No smoking, Non-smoking rooms available, Parking (surcharge), Restaurant, Room service, Safe, Storage available, Wheelchair accessible | ||
| Activities | Fitness center | ||
| Services | A/V equipment rental, Babysitting or child care, Beauty salon, Business center, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Wedding services | ||
| Internet | Internet, WiFi | ||
| Policy | Pets allowed on request. Charges may apply. | Landmarks |
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Guest Ratings
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Star Ratings
| Grand Hyatt San Francisco | |
| Expedia | |
| booking.com | |
| priceline.com | |
| Orbitz |
| Service |
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94% found the |
| View |
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94% thought the |
| Reception |
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77% said the |
| Beds |
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85% said the |
| Sightseeing |
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98% |
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Good 8.0
Mar 23 2014
Great Location Found Hairs in shower. Otherwise would have scored perfect. Great Location Found Hairs in shower. Otherwise would have scored perfect. |
Excellent 10.0
Mar 20 2014
excellent location, recently updated, great room, hotel & service. handy media center for connection laptop & ipad to flat screen tv. wifi was fast and free. location a little noisy. workout area a bit small, no pool or whirlpool. excellent location, recently updated, great room, hotel & service. handy media center for connection laptop & ipad to flat screen tv. wifi was fast and free. location a little noisy. workout area a bit small, no pool or whirlpool. |
Excellent 10.0
Mar 7 2014
The staff was very accomodating. We came to get married at SF City Hall and they worked with us to make that experience very easy. The room was a tiny bit small, but overall great! Beautiful hotel in a convenient location. Fabulous, helpful staff. Also, did I mention there's a Starbucks in the lobby and across the street? :)The staff was very accomodating. We came to get married at SF City Hall and they worked with us to make that experience very easy. The room was a tiny bit small, but overall great! Beautiful hotel in a convenient location. Fabulous, helpful staff. Also, did I mention there's a Starbucks in the lobby and across the street? :) |
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Excellent 10.0
Feb 26 2014
Location, lounge, staff, Room furnishings were so-so. Best way I can describe it is if the hotel increased their budget by 15% for outfitting each room originally then it would hit the level that appeals. Location, lounge, staff, Room furnishings were so-so. Best way I can describe it is if the hotel increased their budget by 15% for outfitting each room originally then it would hit the level that appeals. |
Excellent 10.0
Feb 25 2014
Rooms were very nice, spacious, and clean. No Overall great experience. Friendly staff very helpful. Great location.Rooms were very nice, spacious, and clean. No Overall great experience. Friendly staff very helpful. Great location. |
Excellent 10.0
Jan 13 2014
The location can't be beat. The hotel itself is very nice, and free Wifi a bonus. The room and view over Union Square were lovely. The room had technology issues. The keyboard for smart tv didn't work. IT sent a guy up but he couldn't fix it and didn't bring a replacement. He wanted to return but it was already late so we just told him not to come back. The service was overall good, but it would have been nice if the IT department carried replacement parts. Overall, the hotel and staff were great and the location was fantastic. A very good value.The location can't be beat. The hotel itself is very nice, and free Wifi a bonus. The room and view over Union Square were lovely. The room had technology issues. The keyboard for smart tv didn't work. IT sent a guy up but he couldn't fix it and didn't bring a replacement. He wanted to return but it was already late so we just told him not to come back. The service was overall good, but it would have been nice if the IT department carried replacement parts. Overall, the hotel and staff were great and the location was fantastic. A very good value. |
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Okay 5.0
Jan 8 2014
The location and the name of he hotel are the two best attractions. Certain staff were very friendly, others clueless. We stood on the street for what seemed like a few minutes waiting for the valet after we were greeted and the car behind us was actually taken before ours. We enjoyed checking in after them as we'll. The hotel is in a great location and what we were ultimately there for. Not four stars. Most of the staff seemed to hardly notice you or care if you were there including at the bar. We noticed the day we were checking out someone who apparently was a supervisor actually telling staff to open the door for guests entering the lobby. The room was clean and that's always a big concern.The location and the name of he hotel are the two best attractions. Certain staff were very friendly, others clueless. We stood on the street for what seemed like a few minutes waiting for the valet after we were greeted and the car behind us was actually taken before ours. We enjoyed checking in after them as we'll. The hotel is in a great location and what we were ultimately there for. Not four stars. Most of the staff seemed to hardly notice you or care if you were there including at the bar. We noticed the day we were checking out someone who apparently was a supervisor actually telling staff to open the door for guests entering the lobby. The room was clean and that's always a big concern. |
Excellent 9.0
Jan 2 2014
Location. Pricrd a little high.No major complaints. It was clean and quiet. Location. Pricrd a little high.No major complaints. It was clean and quiet. |
Excellent 10.0
Dec 29 2013
The room view was great and the staff helpful and polite. Yes having to pay $62.00to valet park. The room view was great and the staff helpful and polite. Yes having to pay $62.00to valet park. |
