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Amenities
| General | 24 hour front desk, Air-conditioned, Bar/Lounge, Cribs available, Express check out, Parking (surcharge), Room service | ||
| Activities | Fitness center | ||
| Services | A/V equipment rental, Babysitting or child care, Concierge service, Laundry service, Meeting/Banquet facilities, Wedding services | ||
| Internet | Internet (surcharge), WiFi | ||
| Policy | Pets not allowed | Landmarks |
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Guest Ratings
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Star Ratings
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| priceline.com | |
| Orbitz | |
| Travelocity |
Excellent, 1,127 reviews across the web | ||
| Service | 95% found the | |
| Beds | 86% said the | |
| View | 94% thought the | |
| Reception | 79% said the | |
| Room Cleanliness | 92% said | |
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Read all reviews from Priceline |
reviews Room was great and the location was perfect
No
Very impressed will definitely stay here againLocation and friendliness of staff.
Small bathroom and lack of towel bars.
Hotel was very friendly and appealing. Good for business and pleasure. I did find out we could of received a senior discount rate of XXX vs. XXX. They were able to give us a senior discount for the last night, but not the previous day because we did not ask for it until Saturday, 11/2. I'm not sure Priceline.com ask that question or gave me an option to choose either AAA rate or ARRP or Senior Discounts. Next time I will know and call the hotel on my own.Where I needed to be.
Expensive but not out of line for the area.
location
how hard would it be to put in dual pane windows so you dont have to hear the outside noise?????
The people upstairs were noisy. when I mentioned it in the am the lady at the desk said 'thanks for telling us'....lol. How about a free breakfast or something for our trouble. Won't go backThe hotel was in a perfect location to everything we wanted: Union Square, Theaters, & excellent restaurants-all within walking distance. The staff was friendly & helpful. The room had a wonderful view of the City. The room itself spacious. Thank You!
The hotel was in a perfect location to everything we were interested in visiting: Union Square, Theater district, & excellent restaurants. If I had decent walking shoes, Chinatown would have been a pleasant walk-about a mile away. Our room was spacious, and well furnished, with comfy beds. We had a beautiful City view. The staff was very friendly & helpful. I plan on staying at this hotel this Winter. I would definitely recommend this hotel to family & friends.Room view.
The cost of parking and the size of the room. I also was very unimpressed with the lack of details about all the small charges and the taxes that came with them.
The location was great. They also put me up on a higher floor with a great view.
Not really. Maybe would have like 24 hour room service but can't have everything.
The hotel is situated in a very nice location right around union square. It's not the biggest hotel nor are they the biggest rooms, but they are nice and clean. The service was great. The parking fee overnight is high but I think it's that way allover SF.Location and cleanliness and knowledgeable concierge.
No
Beautiful room, great union square locationThrilled that we were able to check-in early by 12:30p-1p although their usual check in time is 4p.
No mini fridge but was able to get one upon request on check-in. Valet/parking fee $49 plus tax. Several parking garages close by but was more convenient to valet especially with little children, so it is worth the price.
