Hotel Union Square, San Francisco Hotels from $168

Guest reviews

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Overall Rating

Based on 1,922 reviews

Location

9.3 "Terrific location."

9.8 "98% liked the proximity to shopping."

9.7 "97% liked the proximity to sightseeing."

10.0 "Near to public transport, according to 100%."

10.0 "100% enjoyed the restaurants & bars nearby."

9.4 "Easily accessible by car, said 94%."

10.0 "100% thought it was easy to get to the train station."

10.0 "City centre within easy reach, said 100%."
Service

8.0 "Great service."

8.4 "84% found the staff to be very friendly."

7.5 "75% thought the service was very professional."

10.0 "100% said the concierge service was amazing."

7.7 "Housekeeping was great, according to 77%."
WiFi

6.0 "Internet is average."

5.5 "55% thought the wifi quality was ok."

6.5 "65% thought it was adequately priced."
Food

5.5 "Food is average."

5.0 "Only 50% were satisfied with the menu."
Value for money

5.4 "Average value."

6.5 "65% thought it was adequately priced."
Breakfast

4.5 "Breakfast is below average."
Room

4.3 "Rooms are not good."

1.7 "83% said rooms were small."

2.7 "73% complained about the bathroom."

4.2 "Air conditioning was criticized by 58%."

1.0 "90% thought they were poorly maintained."

3.6 "64% found problems with the furniture."

1.2 "88% criticized the small bathroom."

4.5 "55% had problems with the shower."

3.4 "66% thought the tv was sub-standard."

3.5 "65% were disappointed with the minibar."

3.0 "70% said the bathroom was dirty."

3.8 "62% were unsatisfied with the kitchenette."
Comfort

3.4 "Not very comfortable."

1.7 "83% said rooms were small."

4.2 "Air conditioning was criticized by 58%."

3.0 "70% thought it was too noisy."

1.2 "88% criticized the small bathroom."

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Overall Rating

Based on 980 reviews

Location

9.3 "Terrific location."

9.8 "98% liked the proximity to sightseeing."

9.7 "97% liked the proximity to shopping."

10.0 "Near to public transport, according to 100%."

10.0 "100% enjoyed the restaurants & bars nearby."
Service

8.3 "Great service."

8.4 "84% found the staff to be very friendly."

8.0 "80% thought the service was very professional."

7.6 "Housekeeping was great, according to 76%."

10.0 "100% said the concierge service was amazing."
Cleanliness

6.1 "Average cleanliness."

6.1 "Only 61% said rooms were clean enough."

6.6 "66% thought the cleanliness of the hotel was average."
Value for money

5.4 "Average value."
Food

5.1 "Food is average."
Room

4.2 "Rooms are not good."

1.8 "82% said rooms were small."

2.9 "71% complained about the bathroom."

1.0 "90% thought they were poorly maintained."

4.1 "Air conditioning was criticized by 59%."

3.6 "64% found problems with the furniture."

1.2 "88% criticized the small bathroom."

4.5 "55% had problems with the shower."

3.6 "64% thought the tv was sub-standard."
Comfort

3.1 "Quite uncomfortable."

1.8 "82% said rooms were small."

4.1 "Air conditioning was criticized by 59%."

2.9 "71% thought it was too noisy."

1.2 "88% criticized the small bathroom."

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Overall Rating

Based on 442 reviews

Location

9.2 "Terrific location."

9.8 "98% liked the proximity to shopping."

9.6 "96% liked the proximity to sightseeing."

10.0 "Near to public transport, according to 100%."
Service

7.7 "Good service."

8.5 "85% found the staff to be very friendly."

10.0 "100% said the concierge service was amazing."
Value for money

5.2 "Average value."
Room

3.6 "Rooms are not good."

1.3 "87% said rooms were small."

2.2 "78% complained about the bathroom."

0.9 "91% criticized the small bathroom."

0.9 "91% thought they were poorly maintained."

4.0 "Air conditioning was criticized by 60%."

3.6 "64% found problems with the furniture."

3.6 "64% were disappointed with the minibar."
Comfort

2.9 "Quite uncomfortable."

1.3 "87% said rooms were small."

0.9 "91% criticized the small bathroom."

4.0 "Air conditioning was criticized by 60%."

3.2 "68% thought it was too noisy."

Overall Rating

Based on 288 reviews

Location

9.4 "Terrific location."

9.7 "97% liked the proximity to sightseeing."
Service

8.0 "Great service."

8.3 "83% found the staff to be very friendly."
Cleanliness

5.8 "Average cleanliness."

5.8 "Only 58% said rooms were clean enough."
Room

3.8 "Rooms are not good."

1.4 "86% said rooms were small."

4.1 "Air conditioning was criticized by 59%."

2.8 "72% complained about the bathroom."

3.7 "63% found problems with the furniture."

1.0 "90% thought they were poorly maintained."

4.4 "For 56%, the rooms looked old."
Comfort

3.1 "Quite uncomfortable."

1.4 "86% said rooms were small."

4.1 "Air conditioning was criticized by 59%."

2.9 "71% thought it was too noisy."

Overall Rating

Based on 211 reviews

Location

9.3 "Terrific location."
Service

7.7 "Good service."

8.3 "83% found the staff to be very friendly."
Cleanliness

6.1 "Average cleanliness."

6.3 "Only 63% said rooms were clean enough."
Value for money

5.2 "Average value."
Breakfast

4.6 "Breakfast is below average."
Room

4.1 "Rooms are not good."

1.5 "85% said rooms were small."

4.1 "For 59%, the rooms looked old."

4.1 "Air conditioning was criticized by 59%."

1.0 "90% thought they were poorly maintained."

2.8 "72% complained about the bathroom."
Comfort

3.5 "Not very comfortable."

1.5 "85% said rooms were small."

4.1 "Air conditioning was criticized by 59%."

3.3 "67% thought it was too noisy."