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San José Tobias Bolanos Intl Airport car rental reviews and directory
Economy Rent a Car
4.7 Okay (79 reviews)
2 locations in San José Tobias Bolanos Intl Airport
Economy Rent a Car
Locations in San José Tobias Bolanos Intl Airport
Tobias Bolanos International Airport+506 2299 2000
Via Lindora Forum 2+506 2299 2000
4.0 OkayMay 31 2022
We had a REALLY bizarre experience here, where somehow the morning of return, our car got damaged, and we lost the deposit. We were staying at a parking lot with cameras that seemed like it was in a safe area. It couldn't have been hit by another car because there was a curb and large strip of grass in front of the parking spot. And when we brought it back, the owner pointed out the damage almost before we even walked out to see the car. I hadn't even noticed at that point! This sounds crazy but it felt almost like they'd tracked the car and damaged it before return to take the deposit. I know that's dumb, but there were just really weird vibes to the whole experience. The car also had issues starting. Engine light was on since we picked it up but we were assured everything was fine. It didn't start on two separate occasions. Maybe try elsewhere!
4.0 OkayMar 29 2022
It’s so ridiculously expensive that your better off buying a car, and then selling it at the end of your trip.
10.0 ExcellentMar 15 2022
Everything was great. Everyone was very helpful and we were attended to promptly! No long waits! 👍
2.0 MediocreJan 7 2022
They tried to charge me an additional $600 for a 7 day rental for Liability insurance. It’s normally $13-15 a day. The company is apparently known for this shady practice.
8.0 ExcellentJan 4 2022
Great service and nice new vehicle. A lot of added fees at pickup nearly 30% increase in price
2.0 MediocreDec 23 2021
Hidden charge, unfriendly staff, bad overall
2.0 MediocreDec 13 2021
One of the most unprofessional people. My flight was delayed by 2 Hours and Economy Rent A Car cancelled my reservation without any notification. I landed at their office at 11 pm, and they plain refused to provide me with any vehicle. Did not even bother to offer any alternative. Since the prices had gone up, they figured every reason to cancel my reservation though no fault of mine.
1.9 HorribleAug 7 2021
They added an extra $300 in taxes and fees, tried to give us a small and less expensive car instead of the one we paid for. When i called from the airport They even tried to tell me our reservation was for a different office 40 minutes away, there was no shuttle and we had to take a taxi at our own expense to pick it up. Luckily I just went to the airport location via their free shuttle and my reservation was I deed for that location. Never renting from then again, it looked cheaper on Kayak but ended up costing $300 more than the more reputable brands. Wish I would have read reviews and done more research, seems this is the worst company to rent from based on common experience.
10.0 ExcellentJun 4 2021
Friendliness of staff and excellence of serviceNothing great experience
2.0 MediocreMay 25 2021
Worst value. Clearly has no concept of customer service or friendliness. Exceedingly overpriced.