The restaurant staff were very rude
3 stars
DoubleTree by Hilton San Pedro - Port of Los Angeles
2800 Via Cabrillo Marina, San Pedro, CA 90731, United States
San Pedro, CA
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Overview
The San Pedro Hotels DoubleTree by Hilton San Pedro Port of Los Angeles is located only a few minutes from Long Beach Municipal Airport and within walking distance of the California Yacht Marina and Cabrillo Beach. The hotel features 226 non-smoking rooms spread out across three stories.
As soon as a guest checks in at the DoubleTree by Hilton San Pedro, they will be greeted by friendly staff members and given a freshly-baked chocolate chip cookie. The experience only continues from there with all the business and personal amenities one could want. Business travelers will have access to a business center, express mail, and fax services, while families traveling together can take advantage of high chairs and cribs.
The rooms at the hotel offer a single king or two queen beds with comfortable bedding for restful sleep. Each room includes a coffee maker, high-speed Internet access, ironing board and iron, data ports, and a two-line telephone. Suites are also available with king beds, microwave, refrigerator, and a large dining room table.
The San Pedro Hotels DoubleTree is located in a great place for restaurants and offers the 2800 Kitchen & Lounge on-site. The kitchen overlooks the nearby marina and serves local produce, fresh seafood, and high-quality meat to guests. There is also a full bar with bottled beer, local craft beer, and classic spirits for guests to enjoy.
While staying at the hotel, guests can take advantage of the close access to the Aquarium of the Pacific. There is also a nearby Trump National Golf Course, Fanfare Fountains, and Fort MacArthur Museum to take in.
Latest deals for DoubleTree by Hilton San Pedro - Port of Los Angeles
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton San Pedro - Port of Los Angeles
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Sea view
- Seating area
- Telephone
- Privacy curtain
Basics
- Free Wi-Fi
- Fan
- Free toiletries
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Balcony
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Parking and transportation
- Parking
Bathroom
- Toilet
Bedroom
- Alarm clock
Things to do
- Beach access
Pool
- Outdoor pool
Reviews of DoubleTree by Hilton San Pedro - Port of Los Angeles
7.5
Good
946 verified ratings
Wonderful
375
Very good
160
Good
121
Okay
66
Fair
81
Mediocre
45
Poor
98
Summary of reviews
Guests say
Guests appreciated the fantastic location of the hotel, especially its proximity to the marina and beautiful views. However, many expressed dissatisfaction with the cleanliness of the rooms and the quality of customer service, citing issues such as dirty rooms and unhelpful staff. While some enjoyed the amenities, the overall sentiment leaned towards disappointment due to these recurring problems.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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7.5 out of 10
610 reviews
7.5 out of 10
174 reviews
7.6 out of 10
9 reviews
8.3 out of 10
3 reviews
All reviews
Pros (+) The Doubletree in San Pedro is a beautiful & well-maintained hotel with beautiful views of the marina. The hotel is adjacent to green areas and walkways. The Cabrillo Aquarium is within walking distance. The rooms are well-appointed and beds are comfortable. The staff is friendly, courteous & very helpful. Great stay!
Cons (-) nothing--everything was outstanding
Pros (+) Hotel staff, room was clean, warm cookie on arrival
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities provided in the rooms?
The rooms offer a single king or two queen beds with comfortable bedding for restful sleep. Each room includes a coffee maker, high-speed Internet access, ironing board and iron, data ports, and a two-line telephone. Suites are also available with king beds, microwave, refrigerator, and a large dining room table.
What dining options are available at the hotel?
The hotel offers the 2800 Kitchen & Lounge on-site, which overlooks the nearby marina and serves local produce, fresh seafood, and high-quality meat to guests. There is also a full bar with bottled beer, local craft beer, and classic spirits for guests to enjoy.
What are the nearby attractions to the hotel?
The hotel is located close to the Aquarium of the Pacific, Trump National Golf Course, Fanfare Fountains, and Fort MacArthur Museum, providing guests with plenty of nearby attractions to explore.
Is there a shuttle service available for guests?
Yes, the hotel provides a free shuttle to see attractions and to food, and will pick guests up for the return as well. There is also a free shuttle to the Port for cruise passengers.
What are the health and safety measures implemented at the hotel?
The hotel follows enhanced cleaning protocols, provides hand sanitizer in guest accommodation and key areas, and has physical distancing rules in place. Additionally, face masks for guests are available, and there are screens or physical barriers placed between staff and guests in appropriate areas.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests highly recommend booking a room with a balcony facing the marina for a beautiful and relaxing experience.
Consider Noise Levels
Some guests reported disruptive protests near the hotel, so it may be beneficial to inquire about potential disturbances before booking.
Check for Room Maintenance
A few guests mentioned issues with room cleanliness and maintenance, so it's advisable to ensure that the room is in good condition upon check-in.
Take Advantage of the Shuttle Service
Guests appreciated the convenience of the hotel's shuttle service to the cruise terminal, making it a stress-free option for cruise ship travelers.
Explore Nearby Attractions
The hotel's proximity to the marina and beach provides ample opportunities for leisurely walks and boat tours, offering a pleasant way to enjoy the surroundings.
Consider Dining Options
While some guests praised the hotel restaurant, others found the food quality lacking, so it may be worth exploring nearby dining alternatives as well.
Inquire About Breakfast Inclusions
Some guests were surprised to find that breakfast was not included despite initial expectations, so it's advisable to clarify this before booking.
Be Mindful of Noise from Union Strikers
Several guests mentioned noise disturbances from union picketers, so it's worth considering this factor, especially for those sensitive to noise.
Confirm Balcony Privacy
Guests who paid extra for a balcony noted that it was not as private as expected, so it may be helpful to clarify balcony arrangements before booking.
Consider Room Upgrades
Guests celebrating special occasions were pleasantly surprised with room upgrades, so it might be worth mentioning any special occasions during check-in.
Location
2800 Via Cabrillo Marina, San Pedro, CA 90731
What's nearby
- American Trona Corporation Building393 yd
- Cabrillo Marine Aquarium0.5 mi
- Municipal Warehouse No. 10.7 mi
- Korean Bell of Friendship0.9 mi
- Port of LA Cruise Terminal1.5 mi
- Los Angeles Harbor Light1.9 mi
- White Point Nature Preserve1.9 mi
- Royal Palms State Beach2.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton San Pedro - Port of Los Angeles
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | $183 |
Average price (weekend night) | $233 |
When to book a room at DoubleTree by Hilton San Pedro - Port of Los Angeles
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at DoubleTree by Hilton San Pedro - Port of Los Angeles
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Value for money | 7.0 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Long Beach Municipal |
Distance to airport | 10.1 mi |