A White Jasmine Inn puts you in a great location, within a 15-minute walk of Santa Barbara County Courthouse and Santa Barbara Museum of Art. Free perks include WiFi, self parking, and full breakfast available daily. Nice touches like fireplaces, premium bedding, and bathrobes are offered up in all rooms.
Pros: It's walking distance to the State st. which was nice. They don't have hot breakfast before 9 a.m. which was disappointing (we needed to be at a meeting by 9 a.m., so they provide a cold breakfast).
Cons: Location
I fault the manager, as he handled the situation rather poorly. The odor was offensive, and we only asked that we be accomodated for the money spent. We simply did not get what we booked and paid for, a clean, odor free room. We travel alot, and use B&B's mostly. This experience was in my estimation the poorest experience I have had. As a guest I was made to feel chastised by the manager, and to find no reasonable resolution was not acceptable. I have contacted my credit card company and have requested a stop payment for lack of resolution. Please note, I have never before applied to cancel a billing to a hotel or B&B for any reason in the past, but the way we were personally treated was completely out of reason. Overall the facility would have been delightful if there had been no odor, and we had not had such a rude, inhospitable manager berate us for speaking up about the issue and asking for resolution.
Pros: Overall facility was quaint, size was spacious. Neighborhood it was in was residential but quiet. Typical beach B&B.
Cons: The bath and parlor room smelled very strong of urine or foul smell. Told manager, who became offensive to us instead of finding a resolution. We requested another room which they did not have, or the option of a refund which was flatly refused
