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Passenger van |
Premium |
SUV |
Full-size |
Standard |
Luxury |
One location in Santa Paula
Filters
Reviews
8.4 Very good
Feb 2019
Pros:
PriceCons:
Amount of time spent to pick up vehicle was 20 min. This can be reduced significantly by having precheck in services.9.2 Wonderful
Jul 2018
Pros:
Car ran fine good mileage. Easy drop offCons:
Windows had a film build up on the inside. Needed to cleaned with window cleaner to remove residue. Very noticeable and glare when driving in to the rising sun.8.4 Very good
Jun 2018
Pros:
Dropped key in drop box and prompt charge was less than estimated.2.0 Poor
Aug 2017
Cons:
car was stalling and had 2 tires that were bald. When we turned in the car the customer service was horrible.6.4 Okay
Jun 2016
Pros:
Simple to reserve, good with Kayak. Car worked wonderful and was clean.Cons:
I was on my honeymoon and Im a month away from 25. Gentleman working at desk was a total D-bag in front of my wife. Had to get family to come in and rent it and put me on as an additional driver. Total annoyance and company wouldn't give a rip.10.0 Wonderful
Apr 2016
Pros:
convenience of airport pick-up and available drop off in our destination. Friendly staff!3 locations in Santa Paula
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Reviews
2.0 Poor
Apr 2021
Cons:
I did not get the car, I became sick that day tried to call I was on the phone for hours waiting I canceled through the hertz desk that’s if there is no way to reach kayak either by phone or email. I tried but to no avail. I wanted a refund because I have vertigo all day and it’s unsafe to drive — not happy with not being able to reach and get a refund2.0 Poor
Jul 2020
Pros:
They didn't have a car for me and I was screwed.Cons:
I will never use them again.5.6 Fair
Jan 2020
Pros:
The pick up and drop off was great, the staff was very good.Cons:
The car with it was both very dirty, it had an odor and visible dirt. The vehicle also seem to have engine issues, or require a tuneup.2.8 Poor
Jan 2020
Cons:
Guy was rude, the car promised was not what was being offered to me. When I asked for another vehicle he gave attitude. Car was dirty and had an odor. They did not offer a replacement. Guy was on a personal call during transaction. Had rude comments made during drop off.3.2 Poor
Sep 2019
Pros:
Easy drop off.Cons:
Stop trying to upsell. Also unexplained charges going through on my credit card after renting here.10.0 Wonderful
Jul 2019
Pros:
yes5 locations in Santa Paula
Filters
Reviews
10.0 Wonderful
Feb 2024
6.0 Okay
Aug 2020
Pros:
Easy pick up and drop offCons:
I informed Enterprise about the car having a colony of ants that made their way inside the vehicle the entire three hour drive to our destination and I was told that it happens if the car is sitting out for long or not being rented.. They said it’s happened before so I question why this would happen again.. If this wasn’t the first time, they should have thoroughly inspected the car before renting it. Also, I mentioned that my friend had a minor allergy to cat fur because every time she got in the car, she would start sneezing and her eyes reddened. Thankfully she was mildly allergic so we were able to get some allergy medicine but it just made me question their overall inspection and cleaning process with their vehicles. The car itself kept glitching on us and kept showing an error message about a sd card being removed. We tried calling them about it but the automated message would say they were closed when their website said they were open. It was bothering to be asked what we wanted from them to make up for the inconveniences... We only wanted a car that wasn’t infested by ants and was thoroughly cleaned and inspected before renting out to people.5.6 Fair
Sep 2019
Cons:
Staff not friendly8.8 Very good
May 2019
Pros:
Staff was amazingly friendly. Super personable and easy to work with.Cons:
I didn’t realize I’d need to show proof of insurance, which took me 5 minutes extra to try to figure out how to get that online.9.2 Wonderful
Apr 2019
Cons:
Gave me the car with a completely empty tank10.0 Wonderful
Feb 2019
Pros:
Loved the upgradeCons:
NothingOne location in Santa Paula
Along with an 8 passenger van, rental companies in Santa Paula offer 7 passenger vans.
Pick-up location | Santa Paula |
---|---|
Car types | Van |
Rental locations | 1 |
Airport locations | 0 |