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Paint in bathroom was peeling and room smelled like someone cooked in it. No working ice maker during the summer. Free Breakfast was small muffins, orange juice and coffee. Our stay in Motel 6 in Ventura was nicer.
Close to downtown and freeeay.
Location and restaurant next door. Staff was very nice and they had all ready for a quick check in when I got there. Very quiet, spacious room and common areas. Parking and hotel felt safe. Room smelled fine, no residues of smoke or harsh chemicals. Stains on towels, sheets, bedding and carpet. No elevator, had to drag my bags upstairs. Dated, will benefit from a make over. Breakfast is poor, just something to get your going, but don't expect too much.
view of ocean, nice bar Didn't tell me no restaurant (under construction)
LOVED THE FRONT AREA WITH FIREPIT VIEW FROM ROOM nOISE FROM NEXT ROOM
The room smelled terrible and everything seemed really old. The train waking me up 2x's during the night was terrible.
The view was fantastic. They should include the parking fees in the cost to stay at the hotel. $12 a day is ridiculous.
2nd floor room had a view of HVAC system. Worst view ever.
Dont have to break the bank to get a killer ocean view room. Clean, fast and friendly staff.
Great ocean view from the 8th floor!! Staff was very friendly. We were very comfortable! The floor was quiet. We booked through KAYAK and we're very pleased.
location, staff the noise from different parties was horrible
Jessie from the bar was great, makes tasty hand crafted margaritas. Bell boys and housekeeping were very friendly. When I called reservations, the guy was not helpful or accommodating (when there was a mistake on our reservation). Although, I did book via a third party, he was not willing to resolve or help with it. Personally, hotels should not work via third parties (like Kayak) if they cannot resolve a problem. Makes a hotel and their staff look bad. And could ruin a vacation for a family, couple, group of friends.
Beautiful views and great staff. Next to both freeway AND Amtrak train
Loved that they had surf racks in the bell closet! The staff was helpful and responsive to complaints. The location is wonderful and I believe all rooms have a view of the ocean (we didn't pay extra for that). For the price, I expected this hotel to be MUCH nicer. It is very average and the bathrooms are sorely outdated. It was also very annoying that they charge $12/night for parking but their parking lot is tiny and you will probably have to park at the structure next door. If you do park in their lot, make sure you use the validation correctly or it won't let you out! We were trying to leave for a wedding and had to go back inside the hotel because the validation wouldn't let us out. Ultimately they comped my parking due to the fiasco which was appreciated, but beware!
Staff was accommodating and let me switch rooms when the one I was given smelled like pee and had mold on the windowsill. Old TV, no blankets, too close to the loud freeway. It was too old, run down, wasn't well taken care of. Yellow and green walls down the hallway reminded me of The Shinning. The rooms weren't clean, hair in the bathroom and the towels didn't smell fresh.
Location and price There was a bug in our bed, heater was very loud over powered the television. There were 3 black outs. I'm high risk and stairs were a problem for my condition. Overall it was alright, my husband couldn't sleep after seeing the dead bug in the bed.
Nothing I did not like that I was charged for the room and I didn't even use it. I had a family emergency and I had to leave without staying the night and yet they still charged me. Please cancel and refund my full chargs
Gnats and mosquitos in the room, there was stains on the walls floors bed and sofa. Can't recommend it to anybody. The rooms are spacious but they need to upgrade all their stuff.
Jane was amazing at the front desk and always make sure you tip the bellman well!!!
The facilities And the upgrades are phenomenal and the staff is the best anywhere In the world For a place that Prides itself on being a Healthy environment, the food options, especially for breakfast and dinner aren't very good. Needs to be more emphasis on a farm to Fork like restaurant
Clean room with quality amenities Right next to freeway with no sound barrier. 5 AM traffic was loud and made it impossible to sleep.
The room was extremely comfortable and clean. The property is walking distance to the beach, however we drove since we had three young children. Parking was available for $10 and worth it.
Helpful staff, pretty pool, close to the I5 I reserved 2 queen beds, but I ended up being stuck with 1 king. The room and facility showed how old the Inn is. Upgrades have been done, but it still shows its age. No counter in the bathroom.
staff was friendly -the area was nice -the room it self was ok - even though u are next to the highway it doesn't effect the stay its a older INN the bathroom was just bad you can see that the maintenance on this place is not important the repairs that were done are terrible maintenance crew s/b replaced or their budget needs to be improved
Loved the property. Part of the hotel has been newly rennovated and it is lovely. Definitely recommend
rooms were very clean and well stocked. we loved the fire place and the wonderful view from our rooms patio
Evan at Check in was very helpful. The bedding was very comfortable. Nicely sized rooms and nice finishes. Close to the 101.
The view was not good.
Property needs a lot more upgrading to warrant the rate.
Bed was comfortable Worst Wyndham we've been to. Furniture was very old didn't match some of the newer pieces. The little bit of renovations that have been done, we're poor quality of work.
Location and we attended a wedding at the hotel which was well done. Food at reception was excellent.. Wonderful location and view. Service lousy. Did not clean our room one day and the room of at least one other family member. Would not give a statement or receipt said because we booked through you.
Great renovated building from a classic design. Easy beach access. Lovely grounds. Only marred by intrusive traffic noise outside. Not a problem inside.
Awful smell outside and tap water - sewer smell. Older hotel, was disappointing. Staff = great!
Close to the hsrbor with view of some boats. Room felt freshly remodeled. Shower was great. Tv had a menu where you could jump channels but no program descriptions. Jacuzzi was worth it. Surprised with a $10 overnight parking charge.
Convenient, nice harbor, happy restaurant open for Xmas. Long hall way on 2nd floor running kids; Luke warm jacuzi
Clean room & friendly staff no view
Very friendly staff Room smelled a little stale, but was very comfortable. Have stayed at comparable hotels in similar areas for a lot less than $178 a night.
Clean and paradise feel to the hotel Great hotel but a little over priced rooms and parking.
How close we were to the beach and pool, breakfast was decent just depends on the time you go, the room was big Only warm water in hotel, bath faust wasn't working right, the garden view we had a big pillar blocking it, drain was broken if you wanted to take a bath, loved the scenery BUT not worth $200+ a night
Almost everything was great We had plumbing issues in our room and we were not able to put have movies
The heated pool was very nice, clean, and large. I liked the game room during the happy hour as well. The halls were dirty, stained, and had a musty odor. The fire alarms went off several times during the day with no explanation besides "the cleaning must have bumped it" which doesn't make sense.
Beach is beautiful, private. Open bar for 2 hours! Decent food free breakfast helpful, friendly staff Bike rentals!
The room was very nice. Spacious with nice amenities. The free cocktail hour was okay and the complimentary buffet breakfast was awesome. I asked why the pool was closed and the employee said, "Some kid barfed in the pool earlier today". Perhaps some training on how to communicate with the public is in order. Although I did appreciate the girl's honesty.
The size of the suite. The breakfast had a nice assortment of foods to choose from We had been there before, several times. The lobby is boring and doesn't have that elegant feel. The coast grill is the same as the lobby. We were in bldg. 2, no signs telling you were the elevator is, and our room, 310, is on the other side of the bldg. with no elevator near by. We will NOT go back to this property. It looks like the hotel is going under.
Clean. Easy freeway access. Frog and microwave in room. Staff available 24 hours. Right next to train. Bring ear plugs
Clean and comfortable
Best Western Inn was a great place to stay for get-away weekend. The whole staff was friendly and also very helpful with giving tips for where to go during our stay.
Room looked like it was recently remodeled. Room was located next to train tracks. Didn't notice at night but In the evening.
Room was nice and spacious for my family. Excellent location from beach and downtown area. Excellent value
The room was clean and appeared recently renovated. I liked the microwave and refrigerator in the room. Breakfast was a plus. I heard the train both nights as I arrived at the hotel, but not while I was in my room.
friendly, helpful staff....especially Alice!
Free breakfast with all the fixins. Close to main street. Inside lobby had a fresh 60s vibe. The rooms looked redone. Outside parking lot and face of hotel looking very rundown and tired. I don't feel like I got what I paid for. Could have gone to the motel 6 and paid a lot less. Plus some unsavory folk lurking about.
Walking distance to downtown Some questionable people hanging around outside
Remote controlled air was wonderful. Very comfortable mattress!! Best sleep I've ever had in a hotel. Construction was underway at the hotel so we had to park far away. The food was ok.
Great place to stay for a night and good value. The outside noises can filter into your room and no amenities on site. Some maintenance was done in my room without my knowledge leaving the carpet very wet and the A/C failed to work after the maintenance visit. Front desk staff member not too concerned about my informing him of the wet carpet and unannounced work in my room.
The location was good. The fact that the Camarillo outlet stores were right next door was an added plus. The pillows on the bed were a bit flat. There was no jacuzzi.
Can't beat the price. Great for those travellers that are just passing through and need a bed to crash for a night. The location is good too, right next to outlets and theater. The rooms are very basic. Clean, but not squeaky clean. My room had a funky odor, like someone forgot to flush. The biggest drawback, however, is that there's no free wifi. $5 for 24 hrs of slow wifi.
just a bed & shower
For the price and location, great! Very clean. A bit noisy, due to the 101 FWY.
The price We found someone's dirty shirt under our bed
The bathtub was large, The wifi worked great, and they give you a cookie upon check-in. The bed was really uncomfortable and squeaky. The walls were super thin and I heard everything. Parking was right outside of rooms so you heard people coming and going and car alarms. Tub was stained, sink didn't work properly and drain smelled like sulfur. I would skip this place and try La Quinta inn.
Was there for pleasure, that's what I got. Would have liked fluffier pillows.
They have a security guard that patrols from 10PM to 6AM. Right next to the outlets in Camarillo! Lot's of "thuggish" looking individuals that tried "mad dogging' me at numerous times. Now I'm Latino and perhaps maybe they felt insecure about me, but get rid of that show of bravado. I realized that the low prices attracts people like that, next time I'll pay $20 more to get piece of mind. Pillows smelled like cigarette/marijuana.
Clean. Very friendly and helpful staff. Comfortable room and beds. Pillows were too puffy:)
The girl who helped us check in was nice. The bed was super comfy, very nice location as well I did not like how there were about 3 employees at the front desk, not doing anything. A supervisor even came out and she was talking to one of the employees instead of helping us check into our room. There was a very big moth in the room (crazy right?) and that seems dirty to me. When we were leaving, not once did the girl at the front desk ask how our stay was when I asked her if we needed to check out before we left.. But whatever I guess.. People just don't have great customer service
the food was good I went for an escape from my busy life - I wanted to sleep and relax. The AC unit was so loud and clunky it woke me up every time it turned on. The walls were thin so I was woken up early by people passing in the hall as well as the people in the room next door. I tried to go back to bed after the breakfast, but the housekeeping was vacuuming in nearby rooms so again, too noisy to sleep. It was disappointing and the bed wasn't even very comfortable
Rooms were on the small side, but still cozy. A comfortable bed and hot shower with neutragena bath products was nice The workers at the front desk could you a tremendous amount of improvement.
Very nice, clean and quiet. Though our room faced the freeway on a busy Friday afternoon, we didn't hear any of that noise. Will stay here again when traveling through Ventura County.
Pretty much all aspects - great value Food took forever to be prepared but they were swamped.
cooking kitchen for family stay. Spacious room. a little bit remote distance of parking.
I loved my room and how everything was set up. Perfectly met my needs for this one night stay. The best part was their complementary breakfast. Room cleaning tried to sneak in before my required check out time.
I enjoyed staying in the room with the full kitchen. The room was spacious and very comfortable. The view of the golf course was very pleasant.
Nice big studio apartment style rooms. Love the free breakfast and light dinner service in the hotel lobby. Nice for golfers as there's an adjacent golf course. As part of my job I stay 2 nights a week in the Oxnard-Ventura area and have done so for 7 years. In the course of these 7 years I have sampled just about all of the two star and above hotels in the area many times each. In my opinion, this hotel offers the best value for a business traveler for a short trip. A lot of remodeling now, but that's temporary. It's in a residential neighborhood, and doesn't have a restaurant, so no place to go eat within walking distance if you choose not to have the free breakfast or light dinner provided in the lobby.
Loves everything. Beautifully designed. Breakfast was better than going to a restaurant. Will never forget my stay there and will recommend. Kind staff lovely Thank you for making such a big part of our memories
The staff,pool,the room was great and views.
Checking in and out was efficient. Excellent cooking facilities. Comfortable bed. The front door was not exactly the same shape as the frame for it so that there was light coming through in places. This made me feel unsafe and all the more since the front door was particularly thin. The apartment was extremely dark. Bathroom tiles looked as if they were going to come off. Toilet paper holder was broken and the cleaner would know this as it was in pieces every day but noone attempted to fix it.
Everything was comfortable and clean. The kitchen was really nice, and the bed was comfortable. Would definitely stay here again. Breakfast food was greasy, and low quality. There was some maintenance issues - tiles on the bathroom floor were cracked and a lot of the grout was gone/coming out.
Nicely decorated studio with all the comforts of home. Beautiful view of golf course and gardens. Clean and comfortable. Good location. Short drive to restaurants, beach, Downtown Oxnard, or Ventura. Planning to stay here in the future.
Location and access was great. Well kept, maintained and clean. Staff was helpful and friendly. Bathroom vent fans were both old and loud when turned on--LOUD.
Great room, quiet neighboorhood, extremely friendly and helpful staff, everything complimentary, hospitality hour
Rooms were outstanding ! Super clean and comfortable.
Clean, with no apparent flaws, except for what I listed. The rooms were tight when I arrived. When I opened the room, a stale smell of smoke greeted me. I looked at the TV cabinet and saw an ashtray. I lived with it knowing how full it was. Upon leaving I asked the front desk staff whether this room had ever been used for smoking. She replied "no, but I would give you credit to your account, but you booked though Kayak and we cannot help you". This was the frustrating part.
Excellent and helpful staff. Very slow wifi .
Once we finally got the room we paid for, it was spacious and clean. And it's dog friendly. The staff was friendly and accommodating. They didn't have the room we booked when we arrived, so we were put into a terrible double that they claimed was non-smoking but smelled strongly of smoke (and was wedged between nonsmoking rooms). The beds were canoes and the pillows were equally uncomfortable. The poor girl handling reception was apparently the only employee working at the time and the check-in line was several families strong. I had to return to the front desk because the first two sets of key cards completely didn't work. While the staff was great, they were definitely overworked. The whole place seemed mismanaged.
Liked that it was close to what we were doing Didn't like the $75.00 incidental fee that the hotel charged that wasn't mentioned until I checked in
Close to the freeway and great value for the money. Nothing fun to do within walking distance.
Stayed here in the 2008 and it was very pleasant. Clearly they have done nothing to keep up the property since then. It need work.
I like the friendly people at the lobby n the room were clean I would defenaly would stay again at this hotel Nothing bad yo ssy
Great staff, breakfast included clean. plenty of parking. Overall a pleasant stay. Great value for your traveling dollar. I would stay there again. The internet! Oh. my. god. it was slow! Practically useless. I had to use my iPhone as a mobile hotspot to get decent internet. Used Speedtest.net to get the numbers: 0.28 Mbps down / 0.10 Mbps up with a ping of 31ms. Strong wi-fi signal, though. Notified the staff, so hopefully they will have it fixed soon.
Easy to access from freeway super shopping near by close to ocean by car. Under remodel so there was some noise and workman traffic held up elevator. But I would recommend this hotel for clean and comfy rooms there is a lounge and food and drink bar available. Pool area is nice and large even though we didn't have the time to enjoy it. I would stay there again if needed Construction noise and length of time it took to catch an elevator due to workers going up and down.
The staff was exceptional. They were attentive, friendly, and helpful. Check in was a breeze and they were efficient. Not applicable.
Very comfortable beds its bit bit far out from other things
Clean and Comfortable. Very Nice pool, bar and restaurant
We loce everything
Friendly, helpful staff
The bed had only a sheet, very thin duvet and very thin spread. I asked for and got extra blankets, as well as a follow-up phone call. Appreciated that. Room was quite big. NO HOT WATER! That's basic. You can't mess that up. Very secondary issue was the fact that the TV remote didn't appear to have channel up-down buttons.
Our reservation was messed up...we did not get the room we requested, due to the wrong date being sent to the hotel. Booking.com did not gwet the information correct to the hotel. We booked 7/17 - 7/19/09...but on arrival 7/17, the hotel had us down coming in on 7/19, so that is why we got the bottom of the barrel.
Near freeway and restaurants. Got up early to get on the road on short time schedule. No soap. Wash cloth from previous occupant in the shower. Seemed sloppy.
Very Friendly Staff. Professional Facilities. Would have liked to get a better deal.
Very near freeway, but wasn't noisy. Room was very modern. Great experience.
Staff helpful Great hotel for relaxing & comfort, but lacked charecter - just a modern hotel!
The rooms were clean and the Casa Ojai Inn permitted pets.
Clean, good-sized room, great bed, and friendly staff. 2 minutes from the middle of Ojai by car. Low-flow shower, but understandable in these parts.
quaint little motel with friendly staff, lots of charm
The hotel was very nice. We had paid in advance (November) for a date in May. In March we received a phone call from Kayak or their 3rd party telling us we would have to move to a hotel in Ventura since they had over booked the hotel. We were very upset since we had made reservations very early. We were told by that 3rd party that if we didn't move then we could cancel. After several phone calls and emails we were finally able to stay. The good thing was that the hotel had us in their system as the reservation they had and they told us that they were not changing it unless we told them we were. When we arrived at the hotel, our check in took about a 1/2 hour because the credit card the third party gave to the hotel was not working. It was sorted out but was incenvenient.
We had a large group of friends. Everyone felt the hotel was na great deal. To begin with the staff was super friendly and helpful. The hotel was clean and the breakfast was a nice perk.
Nice upgrade to room interior. Pool and jacuzi were great! Best best best value for better than average room. Nice touch with free breakfast!!
Staff, grounds, pool, hot tub. Well, the furnishings weren't my taste but that's just me. I usually like a more modern hotel.
the staff was friendly and helpful; the room was good sized and clean with mostly good accomodations. There was a closet area without a clothes hanger rod and there were no towel bars by the sink or shower. Very inconvenient.
* It was clean * Staff was friendly * Bed was comfortable * Paid extra for a private "patio" which turns out to be a table and chairs outside the front door adjacent to parking lot (don't recommend you choose this upsell). * Faux-wood floors (I prefer carpet) * Tiny bathroom - only sink is in main room * Wall-mounted shampoo and soap dispensers (soap dispenser was empty for my shower) * Have to go to pool to get to ice machine
Consistently good, with little touches that show that staff and owners care about property and the environment. Very quiet and comfortable. Walk to shops and hiking. I stay here every time I'm in Ojai. Need bedside outlets to plug in phone and other accessories.
I was unable to go to Casa Ojai Inn because my childcare fell through. When I tried to cancel Kayak wouldn't let me even though I'm sure the inn would have been able to book the room 36 hours in advance on a popular summer weekend. I will not be using Kayak to book anymore.
We stayed overnight on our way down to LA airport so consequently required a restful stop. Casa Ojai Inn is very comfortable, the swimming pool is an added bonus. The self service breakfast good and the staff very pleasant - we would definitely use it again. Ojai is a really interesting place- great seafood restaurant & a brilliant second hand bookshop & a real Literary centre.
Very comfortable bed! Room very clean and comfortable. Enjoyed my two night stay. Would definitely stay at this motel again. Did not dislike anything!
The room and the staff Small off freeway
The hotel was very clean quiet and had a great location to eateries and the beach.
Good base for exploring the area North of LA. Free internet access plus printing facilities.
Very convienent to the business address it was going to. Didn't like the fact that their computer had no record of my reservation through your company. Had I not called to indicate a 'late' arrival I would have arrived and found I had no room! A call to your help desk solved the problem.
The king sized bed was very nice. This is a very straightforward hotel. It's a place to sleep and shower. The staff was very polite and kind. The room was clean.
The pillows were awful. Allegedly there were soft and firmer options but all were uncomfortable and everyone in my group woke up with neck pain. The room smelled like mildew, despite us opening the window and leaving the air on when we went to dinner. The walls are made of paper and we could hear everyone nearby. Only saving grace is In and Out Burger in the neighboring parking lot. Not worth the inflated price for Valentine's day weekend. Hope your stay is better than ours.
Right next to the freeway for easy access, an In-n-Out burger next door. Free breakfast at Denny's with your room rate. Clean basic motel, decent beds, lousy pillows, clean bathroom and a pretty good shower. Nothing special but meets the needs for a decent place to sleep.
- hotel perfectly filled our need to stay one night between LA and SF. - vicinity of shopping malls and restaurants in downtown Ventura - breakfast service catered next door was OK - nothing negative to report
The room was clean. The staff was friendly. It was close to the beach.
Our daughters were given this hotel stay for a birthday gift. We already wrote you that they had to shell out their own money because we reserved this hotel online, but the hotel staff would not take our credit card # on the phone and we were not at home to fax it for them. That soured and ruined their stay. Please read our other email to you written last Monday. See above and the previous email to you.
Safe area (I stayed in Ventura last year and was not comfortable with the area) Quiet Large, comfortable room (full kitchen, living room, bedroom, bathroom) Clean Friendly and helpful staff (they let me check in at 12:30, which was wonderful -thank you!) Very convenient to freeway Nothing!