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Best location and very convenient.
Good location, good for shopping and business Air conditioner was not good enough for day time to reach 22degree C.
Friendly and Helpful Staff City Centre Location - walking distance to two palaces, subway, restaurants, city tour and airport busses Room was spacious and clean nothing:)
Friendly staff Front desk staff somewhat too 'formal'
I liked how close it was to the festivities that were going on while my stat there. I liked how the walls really blocked sound coming in from other rooms, it made me feel very seperated from the world. I did not like how the staff would look at my girlfriemd different than they would look at me, it really put off our mood for a bit. Also i got the room with the intent of it having a two person tub and it did not, but we were already put off by the mood we recieved so we didnt choose to pursue the matter.
Check-inn and check out very quick. Conveniently located near city hall, metro access and within 5 minutes walking of my business address. No complaints
The hotel was literally steps (5-15 minutes) from some of the attractions, train station, tourist info kiosk. A staff brought me to my room and explained how to work the card key and explained which was free and can be charged to the room. Room was clean. There was no thermostat to adjust the heat in the room. I found the setting a bit warm. What solved the problem (partly) was to open an inner window so there was a slight cool breeze that came from the outside.
Accommodate early check-in; a little bit too expensive
Best location in Seoul, right in the center, very close to City Hall and Palaces. Subway is 100 yards away.
The location was great. It would be nice if one would not need to carry up all the drinking (and toothbrushing) water. There were two bottles in the fridge but no information whether those were complimentary or not. Hotel could also actively inform that the tap water is not potable.
The staff was outstanding, very comfortable rooms in renovated suites. Excellent location The breakfast buffet is overpriced and not good compared to similar hotels' offerings. But staff very friendly.
Great location and great apartments. Right blend between comfort and price.
Location was great. About 3 to 8 minute walking distance to two subway stations (Anguk and Jongro-3). Although it was located in Insadong (one of the touristy neighborhoods in Seoul), it was quiet at night and very safe. Insadong is not "Gangnam style" touristy neighborhood but more of a cultural/historical neighborhood. A lot of great restaurants (casual to expensive) nearby (literally speaking, you walk out of the hotel and you'll start seeing many restaurants) and it seems like many of them are very popular (was on TV, etc.). We stayed at 2 room suite and it was very spacious (I would say about 1,100 sq. ft) and well maintained. Kitchen was somewhat equipped (e.g. cups, plates, coffee maker, pots and pans). We had washer/dryer in our unit and was able to do laundry couple of times while staying there. This place is not for a luxury or romantic getaway but more for family and friends on budget. It seemed like they were preparing western style breakfast but not worth spending your money there. For example, instead of breakfast sausage, they served hotdog style sausage. The pastry they served were all store bought (not fresh item). It basically reminded me of continental breakfast from 1 or 2 star hotel in U.S. Everyone who worked there were nice and most of the staff had some knowledge of the area and had recommendation but no professional concierge service. No free internet service (I was surprised by this especially knowing how entire Korea is very well connected with free wi-fi, etc.).
Staff were wonderful. I had a problem with my credit card at check-in, they were very patient and understanding. Location right on Insadong surrounded by restaurants and shopping. Also right on the metro line.
space and facility of the room. walking distance to palaces, finance centre, and in the centre of Insadong. breakfast was not 5* quality. I had to remove your dishes after eating. The food is cold if you go late. =(
Location is very good, and the suite we got. That I had to leave.
The apartment was very spacious, breakfast was excellent. Location for sight-seeing and restaurants was excellent. Access from airport using limousine bus was easy Cafes and restaurants in hotel very expensive. After booking, an email request for directions to the hotel was not responded to, however the airport information desk was very helpful.
The hotel facilities are excellent, our room was spacious and clean, the staff is very helpful, the location is excellent, less than 5 minutes walk to the Palace. We did not take breakfast, and we have our coffee and sandwiches in the Little Jacob coffee just in the lobby of the hotel. We enjoyed our stay a lot! Thank you very much!
The location made it easy to go out and visit other places while walking. Also close to line 1 and 3 of the Seoul Subway.
The best thing about this hotel is the location. Insadong street is literally at its back door and Cheonggyecheon stream is a quick 2 minute stroll up the street. The staff could have been a tad bit nicer to match the price. When you pay for a hotel in that price range its for the experience as much as it is for a place to lay your head. Also, the lobby and rooms were not aesthetically pleasing.
The bed was wonderful. Stuff in the mini-fridge is free. Shower and jacuzzi was amazing (so was the heated toilet seat). It was a small room, but for a single traveler, it was perfect. Most importantly, the staff was super sweet :) Not the greatest English, but SUPER helpful when necessary. Definitely a love hotel (which I learned on arrival) but it's perfect for light business travel/people on holiday. The place is a little hard to find, but asking for directions is always a joy. (Take the subway to Jongno 3-ga, and walk out of exit 5. Turn left and straight down until you get to the second street. Can't miss it!) There was no toothbrush/toothpaste/mouth wash, so DEFINITELY bring your own. Or go to the 7/11 across the street. But they have everything else.