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the room was great and the breakfast buffet was very good.
Value for money since the amounts paid include buffet. location is not that ideal if you are going for city or shopping trip.
services - no one noticed you entering the hotel and queue up for check in
The rooftop bar (indoors and outdoors) with stunning view from the 26th floor is perhaps the very best thing about this hotel. The breakfast buffet is very good (though there are serious seating problems, see below.) The hotel staff were very polite and helpful once it became clear that there were problems that they could solve. The swimming pool hours were very disappointing: the pool didn't open until 11:30 am, which made a morning swim impossible. It also closed earlier than the other recreational facilities. The breakfast room was a logistical disaster: not enough tables for the guests and a complete lack of organization in terms of seating. Finally, Booking.com take note: there are no balconies at this hotel, despite booking.com's claim that the deluxe Bund view rooms have balconies!
breakfast too expensive , far from metro, no airport shuttle even though its written on the website , we booked for airport shuttle service, once we arrive, we realize there is no shuttle, I ask how can we get to airport, and they told me we can only take taxi...
The hotelstaf spoke english. Nice view of the bund at the evening. Nice rooms. Easy check-in. The western menu was microwaved. The food in the hotel was overpriced. There is no metro nearby.
It was an ok hotel for a weekend trip. I had a room with the bund view (part of the bund view at least). It is 10 minutes walking distance from the station but i have not tried it as taxi is sooo ship. It did not happened to me but I overheard one of the woman receptionist talking to a guest over the phone in a not so nice way. also, with the rate I have, internet usage should have been free.
Wish the next visit the in-door pool and spa are ready for the in- house guest for free not for club members only.... so far so good keep-it -up....
We liked this hotel and it's good value for money. We stayed on the 23rd floor so any noise from the construction outside we didn't hear. The room was very comfortable and the bed wasn't hard like some in China. The location in a 5 minute walk to The Bund and 10 minute to Nanjing St, so it's very convenient. The breakfast was very good, there was a big variety of Chinese as well as Western food. Freshly made omelette or fried eggs. All the coffee in Chinese hotels is the brewed American style which we don't mind but if you are after an expresso type/cappucino etc go to Starbucks or the like when you're out. The breakfast tables are round so you are joined by other hotel guests and we met some really nice people from all over the world. The constructiojn is because of the Expo so things will be finished at some point. Our friend stayed on the 7th floor and he could hear it so if you are a light sleeper ask for a higher floor. There wasn't anything we didn't like.
great location, rooms absolutely ok, especially the ones with a river view. The french named but chines produced red wine (in the minibar) was ridiculuously overpriced and among the bottom 5 wines I've ever tasted. The cheese platter (room service) was so poor it was laughable, again insanely overpriced.
Well styled in keeping with period of building
Very central location, polite staff and the view of the city. I always feel safe in this Hotel.
Fabulous views of the Bund and Pudong, the soft bed! (a rarity in China)
view, location lack of hairdryer in 5 star hotel?
Its location in Kowloon: close to all major shopping, traveling out, walking,view fron the window and outstanding stuff. No, I liked every thing
The front staff was very helpfull. they work dard to understand the guests requests. The internet business office. You should drastically improve it or get rid of it altogether. It is unbecoming of you.
Staff very helpful, polite and cheerful. Most spoke some english, particularly at reception. Hotel in the grand art nouveau style. Nice feel. Permanent bad drains smell in lobby area. Tried the two main restaurants, adequate only. Bar food fair. Breakfast very good. Incessant works, both in and out doors disturbing.
Unique and charming in its old-fashioned way. Could be great for a very short stay. Large rooms. Good choice for a budget hotel. Definitively not a 4-star hotel. There were two things that made us change hotels during our stay: 1. Humidity: nothing dried in the room, on the contrary, dry clothes got wet in the luggage... No wonder there is mould in the bathroom. 2. Ongoing works in the neighbourhood and especially on the Bund, inaccessible. When finished (for the expo), it will certainly be great but in the meanwhile I would certainly opt for another area. This, of course, is by no means the hotel's fault.
Room and friendly trainees Difficulty understanding bill add ons
The character and location of the hotel
perfect location, beatifull old building with history, nice for architecture lovers everything inside is old, smelly and under expectations, hotel need general refurbishing, breakfast room with unpleasant smell
I love this hotel, yes it is a little faded in places, like a beautiful old woman who has led an exciting life. The elegant proportions of the rooms and bathrooms, the large windows that can be opened and the wonderful old teak floor in the rooms and upper floors more than compensated. The position of the hotel, the service and the English of the staff were also excellent. Breakfast was good, lots of choice. I found this the perfect antidote to an earlier stay this month in a luxurious modern five star, it felt more like home, "Europe". Both my husband and I enjoyed good strong showers with plenty of hot water. The beds were comfortable with tasteful white sheets and duvets. The curtains and seat covers needed ironing, it needed some redecoration although I found everything in perfect working order. I would love to very conservatively redecorate it, but then it would move into a higher price bracket, all in all very good value.
We did enjoy staying in this hotel and its nice services . We like its historical sense very much. Its location is very good. In general it is indeed worth having time in this hotel.
the location was very nice, at walking distance of the Bund and the view from some rooms is great especially at night. The hotel is a lot of old glory and if it would be done up nicely it would be a magnificent place to be. The western food restaurant had very good western meals. Unfortunately, the hotel is a bit neglected at parts (the room we stayed in). This includes not very clean. The bed was typically chinese: very hard
Very well located, wonderful architectural features, large rooms and very friendly helpful staff
Location was very good. Nice hotel and helpful staff. We enjoyed our stay there.
Position of hotel and room overlooking Bund and River Room originally allocated filthy and small
I enjoyed the spa services, very professional. It was convenient location. I did not like the dirty carpets in the room and hallway. This was giving very bad impression on overall stay. This hotel needs a face lift to be fully appreciated again. Also the room was very small. and it was hard to adjust the temperature in the room. The internet was expensive and worked very poorly. I asked for nonsmoking room but did not get it
Staff were very accommodating and were able to assist us despite our lack of chinese language. The only thing we found uncomfortable were the beds, and we thought the showers could have been more powerful, but we still very much enjoyed our stay, and would love to come back when the bund is finished.
Superb position in Shanghai on the river with excellent views and also situated on the historic Bund.
Good location, if you take a room with a river view, in front of the Bund and Pudong. Difficult access, by walk or by taxi, with many works made on the Bund for the 2010 Expo.
The location is excellent. The carpet in the hallways and in the room had a dirty appearance and was full of stains. Some of the caulking around the bathtub and sink was black. Some of the staff were not helpful at all, most had a very poor understanding of English.
location very good to the Bund and lively at night, very nice view of both banks of the river some bad smelling of carpets (I think?), maybe due to people still allowed to smoke indoors in China. Actually, same smell we found in most other places so not much you can do about it I believe
The hotel was ok for the price of a room. The room was quite big and the bathroom too. Both were very clean. The breakfast was ok too. Even though the hotel's location looks excellent on the map, it is not as central as it seems. To get to the centre of the city or to the nearest subway you have to walk quite a bit. And there are many construction sites on the way. However, at the moment it seems that the whole city is one big construction site, so you can pobably not get away from them anywhere.
Luxury and Class Nothing
The room smelt a bit like humid carpet. I missed having a small coffee/tea station in the room.
Weight room was spacious, with new equipment and quite. The treadmills have nice TV's mounted on them with many English Channels. They had a nice Jacuzzi, steam room, and sauna in the locker rooms. The pools was nice. View from the room was spectacular. The prices at the Spa were ridiculous. Even though we had 200rmb per person off vouchers, it would still be highway robbery at those prices. If you know Shanghai well, you can get a classy 5 star massage for half the price.
Hotel is clean, room well designed and large with good view of the surrounding. And internet is free! Too far from any commercial hubs and management should never turn the light off in the hallways at night! This is not acceptable for any 4-star hotel, especially for guest security.
Friendly staff and room were very comfortable. Was quite far from the main part of City but near subway which was easy to use.
The hotel is fairly easy to find for taxi drivers, which is good The quality of the beds at this hotel is absolutely terrible. Many of the hotels I have stayed at in China have fairly hard beds but this one takes the price. Do not stay at this hotel if you dont like to sleep on marble floor.