Rent a Lexus in Shannon
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Companies that offer Lexus car rentals in Shannon
Avis
7.3
Good
31 reviewsCleanliness
7.3
Comfort
7.3
Pick-up/Drop-off
7.3
Value for money
7.3
One location in Shannon
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Reviews
8.0 Very good
Sep 2018
Pros:
Very nice shuttle driver. Easy drop off. In and out!Cons:
When you use the GPS address in Google...it takes you to an industrial part of the airport. Get that fixed because it was frustrating.3.2 Poor
Jul 2018
Pros:
Car itself was fine but given a lesser car than originally booked and for more money.Cons:
Beware! Counter staff at Avis Ireland seem to work on commission. Our person would not look up our reservation by the reservation #, we were then told the only automoatic available was a lesser car than we had reserved, for more money! Talked to a 2nd person and told it was high season and that was the rate + lots of add ons. If you want to use the insurance provided by your credit card (we have amex platinum - great coverage) they would put a hold on our account for $5000 euros OR we could pay 48 euros per day for their insurance!!!! Complete scam. Opted to have the hold put on our credit card. Other car companies may do this as well in Ireland. Added a huge amount of stress to an otherwise wonderful trip. Advice: do your homework ahead of time with lots of research on car company policies there.9.2 Wonderful
Apr 2018
Pros:
The staff at Shannon Airport was super polite and informative. They even threw in a free GPS because they didn’t have the automatic transmission we reserved as we arrived early.Cons:
The insurance is very pricey - although it’s a must have because the roads in Ireland are pretty treacherous to say the least.10.0 Wonderful
Oct 2017
Pros:
All good. Efficient & friendly personnel at Shannon Airport. Car was ready when we arrived and was perfect for our needs.4.4 Mediocre
Sep 2017
Cons:
The final price was double the price quoted on my confirmation. Complete rip-off. I rented cars around the world for over 40 years and never had such an experience. Shame on Avis.4.4 Mediocre
Sep 2017
Pros:
The car got good gas milage.Cons:
The headlights did not work and caused us to almost get in an accident while driving. It was very scary driving on the winding roads of Ireland with no headlights! The car was also way too expensive for the type of car I rented. Disappointed. Also when we returned the car, it took 20 minutes for the counter to close out my account. The guy next to us was able to close out 4 other customers in the time it took the guy helping me to close me out. Frustrating.Hertz
8.0
Very good
17 reviewsBest rated
Cleanliness
10.0
Comfort
8.5
Pick-up/Drop-off
10.0
Value for money
8.0
One location in Shannon
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Reviews
5.6 Fair
Sep 2017
Cons:
Drop-off was incredibly confusing: the drop off section was closed and directions to the after hours drop off were not well written and could have been more detailed. It ended up taking a half hour to return the vehicle.2.0 Poor
Sep 2017
Cons:
I brushed a stone wall in Ireland to avoid a head on collision and was horrified to learn that the two insurance coverages I thought did not, in fact, cover Ireland. It seems that it would have been a courtesy for the rental agent to mention that, but I must take responsibility for my ignorance. The manager at the airport was rude, unhelpful, and sent me away in an uninsured car because he did not want to deal with the problem at 8:30 pm. I was told to come back in the morning. I drove long distances to get back and forth, wasted a day, and was horrified to learn Hertz has charged me $13,000 to fix cosmetic damage that can be filled and buffed. 20% of the value of a car to repair cosmetic damage?! There will be no opportunity to receive fair estimates, and no proof that the work is ever done. Do your insurance homework before you rent, and above all never use Hertz! I will be living with their nightmare for years to come.3.6 Poor
Aug 2017
Pros:
car mechanically was OKCons:
Had to wait around half an hour to get the car when I had booked in advance, I would have expected them to know I was coming and therefore had a car ready. They didn't even have the one I booked (a Qashqai) so was given a Dacia Duster instead which was smaller than I was expecting. When I got it it was still muddy on the outside, probably because they had rushed to clean it.4.4 Mediocre
Jun 2017
Pros:
The location is very convenientCons:
This is as close to an extortion racket that I have ever experienced. The staff at the Hertz near Shannon Airport will charge you exorbitant amounts for any tiny scratch. We were assessed over $700 for three very short (the largest was less than 2 cm) thin (a couple of millimeters thick maybe) on the front bumper. These were not dents at all, just superficial scratches on a plastic bumper. In case you are thinking that this was just one person's bad experience be advised that 3 other people dropped off cars here while we were waiting for the "damage" report to be completed. All three of them were also being assessed for scratch damages. I do not know if those assessments were valid or not but they do illustrate a pattern. OK... you have been warned.9.2 Wonderful
May 2017
Pros:
I had hit a Pothole and had damage to the rim, the woman was still able to process my return quickly and will be e-mailing me the report to submit to insurance.4.0 Mediocre
Mar 2017
Pros:
Car was the promised size.Cons:
Extra fees changed despite information from Kayak. No assistance for a damaged tire. The agency tried to insist on purchase of insurance despite me providing proofs of insurance.Thrifty
6.0
Okay
2 reviewsCleanliness
8.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
6.0
One location in Shannon
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Reviews
8.4 Very good
Mar 2017
Pros:
Eventually was given an Nissan Qashqai which was a good car and served me well.Cons:
I pre-booked a Hyundai Tucson SUV or similar and was offer a Dacia Duster. That is like saying a skateboard and a car are similar as they both have wheels. Was not happy to take this and the Thrifty agent conceded that I was not going to budge on this.Dollar
5.5
Fair
11 reviewsCleanliness
7.5
Comfort
6.0
Pick-up/Drop-off
6.5
Value for money
6.0
One location in Shannon
Filters
Reviews
4.0 Mediocre
Feb 2024
10.0 Wonderful
Sep 2023
2.0 Poor
Jun 2018
Cons:
The absolute worst customer service. I would spent the money renting with another rental car company. They were cheaper at the beginning, but at the end they charged me €165 for a 1” “scratch” on the wheel. I was not the only one. At the time of return 3 other customers were complaining about getting charged for bogus “Damage” that comes from normal wear and tear of driving through Ireland roads. Some were getting charged up to €350. When asked to speak with a manager about the issue, I was denied and told that the “customer service representative” could help me. Obviously they did nothing. This place will try to scam you out of every last dollar! Since they are part of the Hertz name and all employees at Shannon airport worked under Hertz, do yourself a favor and stay away from Hertz and their underling names of Thrifty and Dollar.8.8 Very good
Mar 2017
Pros:
Was handy to be able to get out luggage, rent out car, and be driving through the countryside within a 10 min period. Will definitely use this company again.Cons:
The insurance seems quite expensive (understandably).7.6 Good
Nov 2016
Pros:
I liked the Jetta for size, handling, comfort as I drive VW/Audi cars at home. The drop off and pickup was at Shannon Airport which was very easy and quick. Sales agent was friendly and expeditious.Cons:
The Dollar/Thrifty rental was connected with Hertz - which I did not know at the time and will not rent from Hertz due to a bad experience previously. Once at the counter, I found some "hidden" costs and an"upgrade" charge for an automatic that cost significantly more than a base rental for a standard and that were not listed on the rental information I had secured in advance - more than doubling the price. Buyer needs to beware about what the exact costs you are paying for since a good price that I found in advance became costly once at the rental counter and should have meant that I looked elsewhere. Since it was so early and after a long flight, I did not pursue other options in the airport.61 travelers who rented a car in Shannon gave the car agency they used an average rating of 6.8
Airports serving Shannon
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