Reviews for Avis in Shannon
- All reviews 100%
Apr 23 2017
Overall good experience but was quoted wrong price
Pros: The staff on both ends were great and the car was fine. My only complaint was that the price quoted did not include some type of "administrative fee" of 30 Euro. Why was this not on the original quote? I know the quote says that it's an estimate but to tack on more than 50% of the original quote seems fishy.
Cons: Extra fee charged, not on original quote.
Apr 8 2017
Pros: When the car broke down the Kerry Airport staff were wonderful.
Cons: That when I went to pick up two cars that were supposed to seat 7 people and hold 4 suticases I realized even for 10 people between cars that was impossible. The car had no storage. So I had to take a much larger 9 person van and was charged an extra $500. It was really highway robbery that their ad quoted the space and the actual car was something entirely different. The one of the cars broke down because the clutch went. it was a new car and a few miles from the airport it kept popping at low speeds. It seemed to be okay on the highway and I made it to Killarney. The next day when I went to road test it to make sure with my husband it totally broke down. It took a few hours to wait for car and tow to reach us and entire group delayed for the morning.
Nov 20 2016
Final price 2 times quoted price: security fee, lo
Cons: Price not same as quoted
Oct 10 2016
Excellent car, great service, misleading cost
Pros: The car was in excellent condition and was ready for us when we arrived in the airport. Drop off was a breeze and we easily extend our rental by a day.
Cons: The cost of renting the car was much greater than the cost advertised when reserved. The reservation price did not include any of the taxes, fees, etc. that we were responsible for when picking up the car. In effect, the actual cost of rental was three times higher than what was shown when reserved. Still not a terrible price for a week long rental, but I'm greatly disappointed by the lack of up front transparency in cost.