Reviews for Avis in Shannon
- All reviews 100%
Jul 25 2017
Cons: Price quoted not same at time of pick up! Very confused reps at counter! I had a quote with CDW insurance yet they said I did not and then tried to almost triple my quote to add coverage!! VERY DISSAPOINTING! While waiting in line a woman told me that she was charged double her quoted rate! Long lines to rent car and I guess that would be why since others were having rate issues as well! Car uncomfortable and under powered!!! Especially, for Irish roads!! Car exterior was dirty. Upon return no agent at counter, had to wait 10-15 mins once he returned computers were down so he could not give us a receipt of charges and to date still have no breakdown receipt of charges.
Jul 7 2017
pick-up drop off
Pros: pleasant staff waving insurance on the car was made very challenging by the check-in person
Cons: Drop off was very busy, many people waiting for the shuttle
Jun 21 2017
Quick drop and great airport in shannon!
Pros: It was quick and easy- literally 10 mins from pulling up to being on our shuttle to the airport!
Cons: It's hard to let the experience at the counter in Dublin out of my mind. I hate when I feel taken advantaged of- and that is what Avis did!
Apr 23 2017
Overall good experience but was quoted wrong price
Pros: The staff on both ends were great and the car was fine. My only complaint was that the price quoted did not include some type of "administrative fee" of 30 Euro. Why was this not on the original quote? I know the quote says that it's an estimate but to tack on more than 50% of the original quote seems fishy.
Cons: Extra fee charged, not on original quote.