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Passenger van | $158/day |
3 locations in Sherman Oaks
Filters
Reviews
4.4 Mediocre
Apr 2020
Cons:
The pickup location I was issued was a branch that had been closed down. No-one contacted to update me with the new pickup location. I found out when I arrived at the closed branch and saw the posted sign. They did not want to refund my additional Uber ride to the new location6.0 Okay
Oct 2019
Pros:
The car was clean on the inside and they made sure my phone was connected via Bluetooth before I left. Drop off was easy.Cons:
They rented the car I reserved to someone else. They only had larger cars, small SUV, available. I needed the gas mileage for an 800 mile trip to help take car of my dad after a week in the hospital and 3 surgeries. I had even called the facility directly to make sure I could get on the road asap. Very frustrating. Why make a reservation?! As I dropped off the vehicle, someone else was being told they only had small SUV's left, do they even have smaller cars?4.8 Mediocre
May 2019
Pros:
The staff was friendly.Cons:
They charge you for a full day although they close at 12 on Saturday and they're closed on Sundays. Also, they gave me a car that was filthy on the inside.9.6 Wonderful
Oct 2018
Pros:
Car was fine; service at branch was fair.Cons:
I feel like I was mislead on the insurance option- Allianze is a terrible insurance company vs. Enterprise Insurance. I would no longer recommend Kayak.2.0 Poor
Feb 2017
Pros:
Renting agency and car was ok. Kayak just made me buying an insurance that was worth nothing. I had to do another one at the agency. Just waist my money for nothingCons:
See remark above9.2 Wonderful
Feb 2017
Pros:
We are treated with courtesy and respect and all needs were met. They made every effort to match up the right car with us and are receptive to suggestions of how to do better. There was a courtesy car to drive us home and that man was excellent .Cons:
They were short handed on the weekend (Sat.) and the line was ten deep inside and outside early morning for pickup. I also didn't like that the man handing over the keys outside pushed us for insurance purchase when I hadn't done it on my online reservation.2 locations in Sherman Oaks
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Reviews
4.0 Mediocre
Feb 2024
10.0 Wonderful
Dec 2023
4.0 Mediocre
Nov 2021
2.0 Poor
Oct 2021
4.0 Mediocre
Apr 2021
Pros:
My personal car got hit infront of my house as I slept. Went to my neighborhood Hertz after getting a deal on Kayak. Lastminute, they had just one car, a Toyota Camry. The car was very low to the ground. As I drove away, I heard a continual scrapping noise. Called back to the Hertz, telling them about the safety issue of the car, and wanted to exchange, but no Hertz location within a 20 mile radius of my home had a car to exchange. Drove to work and back once, but nothing more. Day 2 nothing available after calling 3 times, day 3 nothing available. Did not drive the car. Day 4, upon the advice of another Hertz location agent, told to call Hertz Roadside assistance. Maybe they could help me. Took most of the day to sit thru the automated system, and leave a message for a return call (thank goodness I wasn’t in a dangerous emergency) and finally got a call back several hours later. Roadside agent on phone was extremely helpful and understanding. She got a time for the rental car to be towed to LAX airport 30 miles away AND a Lyft driver to take me to LAX to exchange the car. Wow! AAA tow truck driver was supposed to arrive in just 45 minutes, but finally arrived almost 5 hours later at 9:20 pm !!! When the Camry got lifted up by the tow truck, you could see what I would call a “spoiler” on the bottom of the car, protecting the engine, dragging fully on the ground, barely holding on. I was right for not driving the car for several days, and the car should never of been rented to me. What a day, what an experience, I was done for the night! The given Lyft code said it was good till 6 pm the next day sp I went to bed. Next morning, I wake up, and the Lyft code I was given was suddenly expired and no longer on my phone... SO, I had to start the process ALL OVER AGAIN and call roadside assistance, suffer thru the extensive automated system that doesn’t understand the simple words NO and YES, wait to leave a message, wait a long time to recieve a callback. Wait wait wait, keeping my local Hertz office informed but they could never ever help me. Finally got a callback, roadside agent got me a Lyft, arriving in 3 minutes, got down to LAX, nice agent there, THEN the computers went down in the office. Ug. More waiting. Agent had me go out to the lot and select the car I wanted, and 98% of the cars were the same awful Toyota Camry’s. Chose a Chevy Cruze withlow bucket seats that felt like I was in high school. Driveable, but not ideal. When my insurance company finally kicked into action, got my personal far into a body shop, the mechanic hooked me up with an adult car at another rental car company nearby, for almost $30/day cheaper.Cons:
The hospitality of the staff was great, but getting to the point of recieving hospitality was an AWFUL experience. The automated system at Hertz is near the worst. Like internet provider bad... the people are nice, even at the agency’s that I didn’t rent from. When I dropped off the Chevy Cruze, they were gonna charge me “added fee’s” for numerous reasons, but I wasn’t having it. Such a bad experience. So they dropped the fee’s. They could’ve done even better. I should of paid half for only getting half use with a deeadful experience.2.0 Poor
Mar 2021
Cons:
They had no car for me for days. It was terrible. Absolutely terrible. I never will rent from Hertz again.One location in Sherman Oaks
One location in Sherman Oaks
Filters
Reviews
8.0 Very good
Mar 2021
Cons:
They need to check car better they said car was full of gas was on empty9.2 Wonderful
Aug 2020
Pros:
Yes staff was friendlyCons:
The car being clean from the inside especially with the virus going on4.4 Mediocre
Jul 2019
Pros:
Ñot muchCons:
Respect6.8 Okay
Sep 2018
Pros:
It was reasonably priced and the car was fine for driving aroundCons:
“It’s a bit dusty but it’s clean on the inside” and I took his word and he went away and I got in the car and the cup holder was stickeyband had a plastic bag stuck to it. The previous renter left a metal water bottle that rolled around till I found it. The. Adler was not clean. Sigh. Not great, folks.6.8 Okay
Nov 2015
Pros:
The car was clean and in good condition.One location in Sherman Oaks
One location in Sherman Oaks
Along with a 15 passenger van, rental companies in Sherman Oaks offer 7 passenger vans and 12 passenger vans.
Pick-up location | Sherman Oaks |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |