Recent Reviews
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9.6
I feel like I was mislead on the insurance option
Pros: Car was fine; service at branch was fair.
Cons: I feel like I was mislead on the insurance option- Allianze is a terrible insurance company vs. Enterprise Insurance. I would no longer recommend Kayak.
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10.0
Very Friendly and Efficient
Pros: Enjoyed chatting to the guy. He was interesting in what we were doing. Showed him photos when we got back. They had computer probs but it didn't hold things up. We were all settled up and on our way in a jiffy.
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2.0
Kayak offered me an insurance on website which Was
Pros: Renting agency and car was ok. Kayak just made me buying an insurance that was worth nothing. I had to do another one at the agency. Just waist my money for nothing
Cons: See remark above
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9.2
reliable and consistant
Pros: We are treated with courtesy and respect and all needs were met. They made every effort to match up the right car with us and are receptive to suggestions of how to do better. There was a courtesy car to drive us home and that man was excellent .
Cons: They were short handed on the weekend (Sat.) and the line was ten deep inside and outside early morning for pickup. I also didn't like that the man handing over the keys outside pushed us for insurance purchase when I hadn't done it on my online reservation.
review from
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9.6
I feel like I was mislead on the insurance option
Pros: Car was fine; service at branch was fair.
Cons: I feel like I was mislead on the insurance option- Allianze is a terrible insurance company vs. Enterprise Insurance. I would no longer recommend Kayak.
review from
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10.0
Very Friendly and Efficient
Pros: Enjoyed chatting to the guy. He was interesting in what we were doing. Showed him photos when we got back. They had computer probs but it didn't hold things up. We were all settled up and on our way in a jiffy.
review from
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9.2
reliable and consistant
Pros: We are treated with courtesy and respect and all needs were met. They made every effort to match up the right car with us and are receptive to suggestions of how to do better. There was a courtesy car to drive us home and that man was excellent .
Cons: They were short handed on the weekend (Sat.) and the line was ten deep inside and outside early morning for pickup. I also didn't like that the man handing over the keys outside pushed us for insurance purchase when I hadn't done it on my online reservation.
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