NEVER AGAIN!!! Hertz had no cars for rent and had
Pros: Reservation was easy to book (and that was it). But what good is reservation if it is not honored?
Cons: When I came to pick up a rent a car attendant found my reservation and ran my credit card and took my driver license info. Then he informs me that he has NO CARS were AVAILABLE. I was told that something may or may not become available in 2+ hours. Why run my credit card if you know full well you have no cars available I wondered???
Offered me no alternatives and did not even try to help me out. I just got a "sorry, nothing we can do for you..." At a very least they could have called me ahead of time telling me that they had nothing available for me to rent, so I would not waste my time. But no, they really don’t care. I got lucky; my friend bailed me out, just because he happened to be in town that day. Otherwise I would have been stranded.
It was like the Seinfeld episode(reservation): There is two parts to reservations; Taking it and honoring it. You guys are good at taking reservations; however the most important part is honoring it....