Shorewood Hotels

Lots of people wandering around, likely drunk, cursing, yelling, slamming doors, a low class environment

The room was very spacious, generally clean, and quiet. We stayed on a very cold night outside, and the room was nice and warm. WiFi is free. Kids stay for free. Good price for the area. 1) The hotel is 100% smoke-free, which in principle sounds good if you are a non-smoker. However, our room had a faint smell of old cigarette smoke, either from when the room was a smoking room or when someone decided to violate the policy. 2) When we arrived in our room there was only a very small amount of toilet paper left with no extra roll. I understand they're trying to save money, but the room should at least be functional for a night. 3) The hotel lacks a breakfast, which just about every hotel now has. Even the inexpensive hotel across the street advertises a breakfast.

The only thing I liked was the price and it really wasn't a great price. It was not cleaned properly before we arrived.we found a dirty towel in the bathroom. It was very noisy (walls too thin) . We never leave anything in our car so the hike up the stairs in the cold wet weather was not fun after a long day of driving.Seeing four police cars in the parking lot on our arrival was unsettling. Not enough hand towels or wash clothes for the three of us. Shall I go on. I think you can get the picture.

Location Walls and ceiling are thin. Heard every step from room above and voice in hallway. Room smelled musty/ smoked in.

This guest did not leave comments about this hotel.

Non smoking room smelled like someone smoked a pack in there the night before. This was disgusting. Also you have to call someone to come to the desk to check out at 7am. No one is waiting there. Seems like Wyndam just wants to cut all costs possible to make more money and not waste money on things like adequate cleaning and front desk hosts.

Was not as described in add. Add indicated Smoking. The hotel is now all no n-smoking. It also did not indicate that it was a handicap very disappointed in Kayak for not correctly listing the room.

It's nice that they have Breakfast. The place is run down. The bathroom ceiling had mold all over it. The elevator was broke. They are understaffed. They have one person working the place so it took 20 minutes to check in because when we got there the worker was away from the desk. Then the same front desk person works the breakfast bar so if you need something you'll have to wait till they get time which in our case was toilet paper and a hour wait. The workers were nice but they are expected to do more than one person can handle. We will NEVER GO BACK. We were at this hotel when it was the Holiday Inn and it was much nicer. They have a huge sign that says newly renovated and I think what it should say is newly distroyed. Not to mention no one plowed the parking lot after it snowed a foot so I fell walking off the sidewalk because you could not see where it ended. DON'T GET A ROOM HEAR.

Never cleaned the room, elevator broke, and system went down so they could not make keys for 2 days. When I called customer service all they could do was give me a free one night stay. Absolutely horrible place to stay

Decent room. Price was $15 cheaper on the sign outside. Woke up to banging on the door at 6am and the staff is saying, "You need to open up right now". I said why. She says through the door, "It smells like marijuana." I say well it's not us, we were just sleeping and she says ok, sorry and walks away. That erked me, I'm sure it would erk u too. Then 10 mins later she's yelling at people way down the hall for smoking cigarettes in the room and the doors even open.

Nothing at all The ceiling was leaking their was a cricket in my room. My friends room had bugs and the staff at the front counter was left by herself. No manager or owner to be found. Got a refund luckily no hassle about that but driving 45 to get home at 2:30 in the morning wasn't ideal. Neither is working with banquet halls if your rooms are not up to standards of even a basic hotel.