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Passenger van |
Commercial |
One location in Shrewsbury
Filters
Reviews
2.0 Poor
Sep 2020
Pros:
There was no car for me which I had already paid for and the service was very bad.Cons:
They had no car for me which I paid for and I got in a very situation because of them. Very bad and never going to rent from ever again.6.8 Okay
Jun 2019
Pros:
The staff wasn't friendly the car was not ready. But the drop of was very easy.9.6 Wonderful
May 2019
Pros:
Very friendly and efficient staff members; easy to pick up and drop off.Cons:
Slightly better job vacuuming before I picked up car, but nothing major.2.4 Poor
Mar 2018
Pros:
I did not like the fact that I was charged for the rental that I could not use because I did not have a deposit8.0 Very good
Jan 2018
Pros:
The car was clean and the price was very fairCons:
We left something in the car and due to weather we could not get in touch with anybody until 36 hours later. Not necessarily Hertz fault but was nerve racking. It would have been nice if the store manager could be reached through the main number for some reassurance.10.0 Wonderful
Nov 2017
Cons:
A+5 locations in Shrewsbury
Filters
Reviews
2.0 Poor
Oct 2023
2.0 Poor
Oct 2023
8.0 Very good
Sep 2020
Pros:
Friendly and accommodating staff.Cons:
I don’t know if there’s a way to incentivize other renters not to smoke in the cars. That was an issue that came up for me.4.8 Mediocre
Nov 2019
Pros:
The staff at the Gold Star Blvd location was excellent, drop off was easy.Cons:
I had a reservation for an SUV, but they didn't have one. Stuck with a minivan, had to exchange it at a different location the next day.5.2 Fair
Dec 2018
Pros:
Costumer serviceCons:
Couldn’t take the car I originally wanted because #1 Strong smell of cigarette #2 Tire was worn out10.0 Wonderful
Feb 2018
Pros:
Both the Worcester and Westboro MA offices did an excellent job taking care of my needs and requirements.Cons:
Would prefer if the rental cars had a full tank of gas upon pickup. Much easier to fill up properly when returning the car.2 locations in Shrewsbury
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Reviews
10.0 Wonderful
May 2021
Cons:
Newer vehicles10.0 Wonderful
Mar 2017
Pros:
There where very friendly and helpful Laurie martel4.8 Mediocre
Dec 2016
Pros:
Once the attendant was there it was a quick process was able to get a bigger car for the same price Paid a reduced price for dropping car off earyCons:
There was no attendant at the place; needed to call and wait and the place was hard to find. Only one person working so she was not able to walk over the car with you beforehand. Car was not cleaned beforehand bill was closed out before ready; was going to us a different form of payment but the attendant closed out the bill and it went on the card that the deposit was on. For over 12 hours there was over $600 dollars tied up on my card for a $200 rental.5.6 Fair
Dec 2016
Pros:
The cas was fineCons:
I was charge 2 days instead of 1. The manager in the dropoff office couldn't modifie the bill. I had to waste my time calling the customer service. They finally confirmed me that they will modifie the boll, but I still do not have a written confirmationOne location in Shrewsbury
Filters
Reviews
10.0 Wonderful
Aug 2020
Cons:
Nothing everything was great and very easy10.0 Wonderful
Apr 2020
Pros:
Seamless. Pick up was quick and efficient and so was drop offCons:
Nothing. It was perfect9.2 Wonderful
Jul 2018
Pros:
Pickup and drop off were outstanding. Great staff - A plus!! The car was very comfortable.Cons:
Some previous renter had smoked in the car and unfortunately it still smelled - faint but distinct.8.4 Very good
May 2017
Pros:
Quick transaction time, nice help at pick up and drop off. HelpfulCons:
I requested a premium car and when I got there only full size were available.10.0 Wonderful
Apr 2017
Pros:
Great mileage and comfortable and also roomy enough for our needsAlong with a 10 passenger van, rental companies in Shrewsbury offer 7 passenger vans and 12 passenger vans.
Pick-up location | Shrewsbury |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |