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Ease of check-in, open & ample parking, am breakfast, great location.
quick procedures, thick walls, i.e. no noise from neighbouring rooms breakfast monotonous
Friendly service, clean and functional rooms at an affordable price for the location within walking distance of the convention center and old town.
Breakfast was ok. Dowtown at 5 minutes by feet. During the night, the noise of the air conditioner of the neighbor room was too loud.
good location, clean room, free parking, free wi-fi, breakfast included, microwave and refrigerator in the room Wi-Fi signal a little weak in my room, on/off connection
A quick walk to the Pasadena Convention Center, old town, and parade route. A half-block from Whole Foods. Mattress way past its useful life. Breakfast bar is all sugary and processed food.
Easy access, large room, comfy beds Breakfast was not so good. Egg yolk in boiled egg was overcooked and almost green.
Location to rose bowl Room was a little dated and not super clean.
Location is very nice Clean and open area. There are no electric kettle to make water hot
I stayed here for a night; expected to have terrible night but it turned out to be a decent stay. I would certainly recommend to my friends.
Cheap room, free wi-fi, easy check in and out, easy to get 5 dollar deposit back Clean room mostly, fridge and microwave included. Bed was fine for a hotel Someone brought ironing board and iron on request Shady motel area and other guests were shady. Wi-fi speed and reliability very poor. 5 Dollar deposit for entry card is silly Soft pillows with no support. Didn't come with ironing board and iron originally
When I first arrived, the manager handled a confrontation situation with drunk occupants rapidly and restored order. Also, the renovation of the hotel was very well done compared to many budget hotels I have stayed at. Complements to a management staff that cares. I find very little of that these days. I would recommend staying at this hotel if you need to go to Pasadena.
Feeling it was safe there. The towels were scratchy and rough.
Typical no-frills motel. Bed was comfortable and room was reasonable. Refrigerator didn't work and wifi is so bad as to be unusable.
The room was very clean and the bed was comfortable..the breakfast was a little sparse and the juice was room temperature. Would of loved a fruit tray and ice cold juice, especially for the price of the rooms. I was really pissed I had to pay a $30 early check in fee for a room that was already available. I can see them doing that if none of the rooms were not clean and they had to call someone to clean. I had been driving for three hours on no sleep from the night before. I asked the staff to tell me what the fee was for. I was told " I dont know but its been that way for 5years"! Check in time was 2pm!!!!!!! ARE U SERIOUS!!!! If I make a reservation I want my flipping room now no matter what time I arrive. I felt the man at the desk was rude by passing me off to someone else when I started questioning him about the fee and the check in / check out times. I don't stay in hotels so I don't understand how it works. In by 2pm out by 11am, that not a full 24hours!!!..other than that my trip was a pleasant one.
Manager lacks customer service skills. He is rude and condescending. Whatever happened with "the customer is always right"? Breakfast had very limited options.
Location on the main street Do not provide breakfast. I have to drive 10 mins to Taco Bell for breakfast.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Scary looking area of town. Had bars on my room window that faced the alley. But I MUST say the employee who helped me Friday afternoon was excellent! Definitely no frills here but it was acceptable. See above.
It was available and conveniently priced for when I purchased the room. I do wish the lights were all working and had a coffee maker- but all things considered, it's fine.
Its location. Towels weren't in the bathroom.
It was cheap in price. One of the housekeepers stole a water jug from my room. When I asked where it was, the hotel did not try to help or willing to pay for my stolen item that was worth $10. I will never stay there again!!!!¿¿
We were over charged for this type of hotel. $----per night than normal rate
The access to a television My wife noticed one of the pillow sheets had two small sized dot shaped stains.
Location seemed safe. I love the painted walls and ceilings. Check-in was quick and easy. Road noise. Cheap, rough towels. Uncomfortable bed. Single-ply recycled toilet paper thin enough to see through. Tight parking areas with too few parking spaces made me wish there was food closer to the hotel so I could walk instead of risk losing my parking space. Soda machine was sold out of most beverages and never refilled while I was there. No snack vending machine. Bottom sheet was a flat sheet, not a fitted sheet, so it kept coming off the corners of the bed.
There was a bus line out front, so you had a safe way off if you choose not to rent a car. Being safe in an unknown city is everything. And once I learned the area if was really nice. That it had no microwave, or fridge. And not enough outlet. These few thing would have made for a better stay,
Clean, cheap, friendly staff, and good location. Standard uncomfortable bed.
The space was much more modern, comfortable, and cleaner than I anticipated. I felt comfortable walking on the wood laminate floor barefoot. The bathroom was well designed to minimize the number of nooks and crannies where grossness can hide. I paid $2.99/day for wireless internet and it worked great--better than the service I got for free at a fancy boutique hotel last month in a major city. Would have liked an elevator for getting to the second of two floors. Also would've liked a mini refrigerator to store leftovers.
The location was very convenient. They don't provide any breakfast besides coffee.
Price and location - great location No elevator to access second floor, special request needed for ground floor if you have any disability No microwave No refrigerator "No Frills" Sleeping quarters only
Distance from the business I needed to conduct was close. Surrounded by roses...lots and lots of roses. TV-Yes, Cable - Yes, remote-yes (with deposit) Air conditioning in room made the perfect amount of noise to drown out the TV sound and occasional police siren in the area. I really enjoyed having to wear my socks all the time because the rug felt like wool. I learned that had I spent $15 more a night I could have been at a hotel nearby with far better ratings. Do your homework! Pool out of service, was not mentioned until after I checked in. Poor WiFi service- it kept going out The "Non Smoking" room smelled heavily of smoke 3 towels in the room - that's it! Tables and chairs were extremely dirty - PLS do not sit on them. 3 items plugged into one extension cord - looks very dangerous The freezer part of the mini fridge seems to have never been defrosted- more ice than space in the freezer section. So much trash around the exterior. Parking area could use more lighting at night.
The bldg was being remodled, The AC unit did not work. Staff was not available after 8pm.