Pros: I was not able to check is as there was no clerk on duty. I called Best Western Customer Care and requested a refund.
Pros: The room was comfortable and clean
Cons: Being close to the lobby there was a lot of noise in the halls.
Pros: It was clean and in a safe location.
Cons: Parking was limited, and it was at or near capacity over the holiday weekend.
Pros: It's was good
Cons: Spring mattress.
Pros: Clean and well maintained. The bed was comfortable and everything worked well. Staff was pleasant and helpful. We will stay here again.
Cons: Towels were rubbish. Like using sandpaper.
Pros: What I expected in a BEST WESTERN .
Guests in town for John Brown University or the exciting Wilderness Safari are close to all the action when they stay at our West Siloam Springs hotel. The proximity of Siloam Springs is another reason guests enjoy staying at this Best Western Stateline Lodge hotel. Whether you’re in the region to take care of business or to get away from it all, there are a number of must-see attractions nearby. Many guests choose us because of our proximity to the Cherokee Casino. The Dog Wood Festival, Wilderness Safari and Cherokee Casino are just a few of the most well-known attractions near our West Siloam Springs hotel. You can also explore the local boutiques, shops and restaurants in town. We’re in a quiet area, not directly next to the casino or highway, to ensure the comfort of travelers. Coffee is served 24-hours per day in our lobby. Friendly staff members are happy to provide recommendations and tips on what to see in the area. Truck/RV parking is available for guests who are on road trips, camping or in the midst of enjoying the great outdoors of the plains. If relaxation is in order, the indoor swimming pool at our West Siloam Springs hotel is a favorite way to spend the afternoon. Employees of Little Debbie® and La-Z-Boy® consider our West Siloam Springs hotel their home away from home. We offer a complimentary deluxe continental breakfast to all of our guests, and it’s especially enjoyed by business travelers. We offer a daily selection of pastries and fresh fruits, piles of piping hot eggs and a variety of yogurts and cereals. Complete the most important meal of the day with a mug of 100% Arabica coffee or a cup of your juice of choice. Book your next getaway or business accommodations at the Best Western Stateline Lodge, where a quiet, spacious room awaits you! Enjoy your stay. Photos are copyrighted by McCords Zachary La.
Opened in June 2010, this beautiful hotel offers comfortable, upscale rooms adjacent to a casino with more than 1,200 electronic gaming machines, 30 table games, three fine dining and casual restaurants, live entertainment, dancing and drinks. The property also features 14,000 square feet of meeting and convention space. All of this is conveniently located minutes away from the northwest Arkansas airport (XNA) and I49.The hotel features nicely appointed rooms with single king beds or double queens, all of which are adorned in higher thread count linens and a luxurious down blanket. Our beds are triple sheeted to give you a more comfortable sleeping experience. Amenities featured in each room include a hair dryer, iron and ironing board, clock radio, 37 flat screen television, refrigerator, coffee maker with assorted coffee and in-room safe. Connecting rooms and suites are also available.Check In/Out Policies: Our check in time 3pm-6pm. We will gladly accommodate early check-ins when possible.Check-ins after 6pm will be honored based on availability.Our check out time is 11am. A guest who does not vacate the room by check out time and has not received approval from the front desk is subject to a penaltyCredit/Debit Card Policy: A hold will be placed on the card for the room and tax charges plus an additional $50 incidental amount on the day of arrival. Should your card decline for any reason, your reservation will be cancelled.Please understand that when using a debit card the funds will appear as an immediate charge. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your FINANCIAL INSTITUTION. Smoking Policy: If a guest desires to smoke there are designated smoking areas throughout the casino facility. In the event that smoking occurs in a non-smoking room the hotel will charge a damage fee of $150. Pet Policy: Cherokee Casino & Hotel does NOT allow pets.
Pros: NOTHING!!!!! This is the worst place to stay ever! The staff is horrible and rude. The rooms are dirty and gross. There where blood stains on pillow cases and bugs in the room. There where flys in the rooms. The tub did not plug so I could take a bath. There were only two towels in the room and would not give us anymore. The price was different when I got to the hotel than what I had booked online and I had to argue to get the price that I booked at online. I asked for some more cream and sugar for our coffee in our room and the front desk person was so rude. Really like I am going to steal cream and sugar. There is no lobby area you walk into a little room like a jail cell to get your key. This is the worst place I have ever stayed in my life and will never go back!
Cons: EVERYTHING!!!!!! This is the worst place to stay ever! The staff is horrible and rude. The rooms are dirty and gross. There where blood stains on pillow cases and bugs in the room. There where bugs in the rooms. The tub did not plug so I could take a bath. There were only two towels in the room and would not give us anymore. The price was different when I got to the hotel than what I had booked online and I had to argue to get the price that I booked at online. I asked for some more cream and sugar for our coffee in our room and the front desk person was so rude. Really like I am going to steal cream and sugar. There is no lobby area you walk into a little room like a jail cell to get your key. This is the worst place I have ever stayed in my life and will never go back!
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