2.0
Cons:Flight was delayed/rerouted. They cancelled my reservation as a no-show after 2 hours. Tried to get me to rebook for more than quadruple the price. Staff seemed eager to cancel rental bookings as soon as they could. Never took a rental from sixt and booked with hertz instead.Reviewed Jul 17 2018
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2.0
Bad company: Stay AwayPros:Nothing, from arrival, to seeing other customers' experiences to our own experience, this is no way of doing business.Cons:The website needs some serious re-designing so that people can make changes to their reservations. Our entrance to the Linate airport was delayed by Passport Control own incompetence (3 officers for 2 flights will make you spend an extra hour and a half before you pick up your luggage). By the time we got to the car rental counter our car was gone and the only thing the could offer was another vehicle for an additional 200 Euros (same thing with the 2 couples ahead of us). We declined, took the train to Verona and rented a car in Verona from another company for a fraction of the price SIXT offered us. Treat customers like that consistency and you might be owned by HERTZ in the future. This is one to avoid in the future.Reviewed Feb 19 2018
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