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10.0
There was an issue at first which was quickly resolved. The agent, Kaila, gave us her card so that if we had questions we could contact her. I did have a question about tolls and about what would happen if we were late returning the car. She was very caring and responsive to our questions. I would definitely rent with Sixt again.Reviewed Jun 1 2023
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10.0
Leslie took our return. He was pleasant and efficient.Reviewed Jun 1 2023
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10.0
Thanks for your sixtReviewed Jun 1 2023
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6.0
We were not impressed. We called ahead and changed the pickup from 11 AM to 10 AM, which they agreed to. However, when we arrived the car was not ready and we actually ended up getting the car at 11:05. Finally, an additional charge was added for driving the car out of the country which was not on the original contract agreement. The salesperson said she would remove it after we left, but she did not. Why would you offer a car to be rented in Germany returned in Austria and not include this charge in the original offer? We are still waiting to see if this was a good experience, as the charge that is pending on our Credit card is much more than the contract and we turned the car in two days ago.Reviewed Jun 1 2023
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8.0
Overall it was Good. The only difference was the way they handled rentals over 28 days.Reviewed Jun 1 2023
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2.0
Price was good for a last minute rental. Pickup was fast and good. Car was clean and comfortable.Reviewed May 31 2023
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10.0
Staff did a great job. Car was great and safe. The airport could use a sign to let renters know where to go to return car.Reviewed May 31 2023
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2.0
It was terrible. We were not able to pick up the car because they closed before our pickup time. Why did Kayak book our reservation when the pickup time I specified was AFTER their closing time?Reviewed May 31 2023
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10.0
Amazing! The customer service was top notch. The staff at the Zagreb Sixt were incredibly helpful in getting us out as fast as possible since we had to catch a bus. We probably wouldn't have made it if it weren't for their immediate attention. We are very gracious for their help! Overall, it was a fantastic experience.Reviewed May 31 2023
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10.0
Service at both, pick-up and drop-off, was excellent. The car met our expectations. The only issue is that it was quite expensive.Reviewed May 31 2023
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2.0
Be very careful about your terms. I had purposely planned my trip around exploring Norway around Kristiansand to Trondheim, my main reason for renting a car. I found reading the conditions after rental that I was limited to 100km. It was around an hour after checking out the car. I immediately called & offered to pay for the upgrade or options as I had missed this during check out, but no avail. I would have to junk my vacation plans. Even going to nearby Trondheim left me with overage charges equally what the fee at the counter would have been for unlimited miles. What an absolute scam with no way out.Reviewed May 31 2023
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10.0
We got a flat tire and they didn’t have a spare. It was a National holiday so we couldn’t get it repaired. This was greatly challenging. We had to buy train tickets to get to our destination.Reviewed May 31 2023
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