10.0
Amazing professional experience! Thank you!Reviewed May 19 2023
review from![kayak]()
6.0
It bothered me that insurance on the car was thrown in at the end , and at this point i'm still not sure what it cost. Your discounted service will cost more in the end I fear !Reviewed May 9 2023
review from![kayak]()
10.0
Liked: The employees at Sixt were friendly and helpful. The vehicle was clean and easy to pick up and drop off at the airport locations. Improve: Car insurance is required in Ireland so when making the online reservation, it would have been better if I knew to pay that beforehand instead of paying an extra €100 upon picking up the vehicle. Improve: The cancelation policy for Sixt is the worst of any rental car company. By not allowing a refund even if canceling a reservation multiple months in advance, makes me not recommend the company or choose to rebook with Sixt in the future.Reviewed Apr 6 2023
review from![kayak]()
4.0
No staff at drop off even after 10-11 in the morning? Made the drop off very confusing and frustratingReviewed Nov 16 2022
review from![kayak]()
6.0
Pick up was extremely slow. Other companies served 2 customers to Sixt one. The problem seemed to be regarding insurance provided by credit card companies. I used a Chase issued card and was told that I must contact Chase and have them email a letter to confirm that they would provide coverage. I had never experienced anything like this and had to spend time on vacation dealing with it from Another country. They should make it clear at the time of reservations that this is necessary!Reviewed Oct 27 2022
review from![kayak]()
10.0
Would have been nice to ask if, as an American, I had any preference of standard or automatic. But customer service person was great.Reviewed Oct 16 2022
review from![kayak]()
2.0
First rental car was unsafe, and I had to return it.....Paperwork totally messed up....paid way more than I should have......will never do business with SIXT again, or recommend them to anyone.Reviewed Oct 5 2022
review from![kayak]()
2.0
We did not have a good experience with Sixt. We had just come from Scotland where we rented with Arnold Clark and the contrast was notable to say the least. I feel badly for the guys that work at sixt - they were forced to deal with angry customers constantly for all of the hidden charges and fees that the company requires. Sixt charges a lower rate up front but when you get there, they need a written letter from your credit card company that your credit card covers car insurance in Ireland - what?! Why was that not something they told me 6 months prior when I booked the rental. So then we sat there on the phone with capital one for 20 min; only to find out that we were not covered so therefore required to buy their insurance. Then we were not allowed to switch the driver to my fiancé (I booked the car but he was going to drive) without adding him and paying an additional 25 euro a day. So we ended up essentially paying $200 in insurance and adding a driver which really seemed unnecessary. Overall it felt like such a dishonest experience. Lots of fine print and hidden fees that made it more expensive and more frustrating than just paying up front more and having a smooth experience. If you’re going to go with sixt- do your homework ahead. Make sure the driver is the one booking the car, that your credit card has insurance for the country, and have a written letter from them resdy to go. And be ready to be frustrated. Apologies to the kind man that helped us - it wasn’t his fault the company has terrible policies he has to enforce.Reviewed Sep 26 2022
review from![kayak]()
8.0
The only issue I had was that there was no mention of Third party insurance, the options or the cost of it until I was picking up the car in Shannon. I was a little blind sided by the amounts quoted at the counter. This should be part of the booking process. Also with returning the car, we should have been given better instructions on where to leave it. I assumed to leave it at the Sixt return location, as done in all other car rental returns, but when there, they told me to leave it in temporary parking lot. not a big deal, but took extra time. All else was great !!Reviewed Sep 2 2022
review from![kayak]()
6.0
I prepaid this rental - a mistake as I could not change the booking without paying an exorbitant fee. The car displayed messages that an oil change was due. I eventually handed back the car as a warning light was illuminated continuously. I handed the car back last Thursday (8/25). I am still waiting (8/30) for a final invoice.Reviewed Aug 30 2022
review from![kayak]()
10.0
I had back to back reservations because I needed a car longer than 30 days and they allowed me to keep the same car.Reviewed Aug 7 2022
review from![kayak]()
4.0
Old car. Very high rate.Reviewed Aug 3 2022
review from![kayak]()