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hotel was v central to city & metro,also i liked the security aspect that it was in the shopping mall.overall v good
The comfort of the rooms Lifts took a while and were very crowded - you had to use your room key to activate the lift
Location - excellent if you are on business and don't want to stay in the centre of Stockholm. The selection of shops around the hotel is also good - ideal for buying forgotten items. The hotel staff are friendly and my colleagues said that the breakfast was excellent. There is a good supply of taxis outside the hotel in the morning and the hotel location is ideal for reaching the E4 motorway quickly. The hotel also has it's own car park - this is a huge plus point for a city hotel. It needs renovating - it looks old. That said, it's still clean, comfortable and the restaurant is fantastic. For one night, maybe two, it's totally adequate. I wouldn't stay any longer I think.
10 min to center by T bana. Room windows were faced to park.
location next to tube and bus station
The receptionist was very king and aware. The breakfast was very rich and delicate. No, there wasn't. But the internet was very expensive in the room, I think.
very clean, good service and good breakfast
climatisation in our room
Beautiful beds, Nice room. Very good breakfast. Parkingplace under the hotel. Central location. When you switch on television, your first wiev is an offer for "all inclusive communication". It is at least overselling of an offer. If I want to look at TV, this all inclusive offer is shown 3 times befor i find my television station. And in buisiness room, wireless connection should be free
Location Slippery floor
the Swedish meat balls i ate in the lobby bar area did not taste good.
Location and hospitality Rate
Very practical location and super comfortable beds, great breakfast buffet. The exterior and it's surrounding are a bit scruffy but nothing bad, could use some touches to brighten up/update it's appearance. The business rooms are rather tight, we could not open both our suitcases at the same time so we had to take turn. The hotel doesn't have a dedicated concierge so we had to trouble the receptionists who were very busy. Some receptionists are knowledgable some are not able to help much.
The hotel staff was very friendly and accomidating. The superior room was just that. Modern, clean and our room location was very quite and that is rare in a bustling city location. Honestly I didn't have one single complaint and that's rare for me. Couldn't ask for a better location if you're taking the train from the airport.
This place turned out to be perfect for my needs. I only had 24hrs in Stockholm, didn't want to waste time on additional travel to and from hotel. Easy access to airport from here. The staff at hotel was great, very friendly and accommodating. They even helped me plan my itinerary for the day! I was able to check in early, which was very helpful after an overnight flight. Room was clean and very nice. Not very large, but for being alone it was completely fine. Would highly recommend staying here!!
So close to the train station and the center of the city. Perfect walk to the theater we were going to. Not a lot for small children, but the staff was very friendly and accommodating.
Excellent location, right next to central train station and Arlanda Express (airport train) as well as short walk to Drottninggatan shopping street and 10min walk to old town. Very good breakfast and friendly and helpful staff. Room faced into an alley with no view. Small issue with free toiletries where housekeeping replaced a bath lotion with shampoo so from the second night on, we ended up with 2 shampoo tubes.
The pool ambiance was amazing! Loved the sauna and hot tub. Great location. Right next to the train to Arlanda, which was really convenient as a traveler! I had a hard time checking in with one of the staff members because my credit card was not working even though I explained to her that I was not going to be buying anything on the bill. Finally she understood.
I needed to get medical help when I arrived at the Radisson. Nayra at the front desk arranged for me to go to a nearby clinic and made several phone calls to expedite the process. She was so outstanding in her service! Hold on to her. She is the BEST. Thank you so much!
Convenience No windows that open up to the outside air The windows open to the inside of the airport
Great breakfast and great staff. Room was not comfortable for two people. There is a lack of storage. We enjoyed the hotel but we would not want to stay at this hotel for several days.
The breakfast buffet was excellent. The staff was very helpful and friendly and the location was very handy for sights. We would definitely stay there again. Room didn't have the best view, but we didn't care that much.
The location is great. The breakfast is great. The stuff is very helpful. Overall good value for the money. The mattress to soft for me to sleep. Standard room is poorly equipped
Very nice room, very nice breakfast, fast elevators Great location: directly across from train station (for easy access to airport train) and, even better, it is diagonally across the street from the shuttle bus to the airport (which is much cheaper than the train). We saw 3 Radisson Blu's in Stockholm, at least 2 of which are on the waterfront. One is just around the corner from this one. So make sure you go to the right one.
The hotel was so easy to get to from the airport. The Arlanda Express train practically arrives at the front door. Easy walk to ld town, shopping, sightseeing cruises and trains/buses/tram. The breakfast was delicious and a steal for the price. We also had the Christmas buffet dinner which was great as well. The room was very clean, new, and overlooking the water, town hall, and old town. The staff was very friendly and the hotel was vey accomodating with a late check out so our baby could nap and a comfy rollaway for our older child. I woulx definitely stay here anytime I go to Stockholm. I have no complaints!
Location and friendly staff Bathroom quite small; door could not close
location, breakfast, clean, staff no bath, cold room
The staff were very accommodating and made sure I was comfortable.
The good service and great rooms They were doing renovation work, and could improve information about the noise that it causes in the rooms
the lobby bar with life music the rooms and the surroundings are very old
yhIt is a very nice hotel with good location. The room was very clean and nice. I wish that the breakfast was not so expensive. Maybe a good offer that incloude the breakfast.
very clean room, nice located in city center, friendly staff, fantastic breakfast our room was really chilly and we had to ask for an extra radiator. Two separate beds are always a minus when you travel as a couple..
Clean and nice staff. The majority of my issues were with the cleaning staff at the hotel. Several times we had to ask for them to bring us soap as they did not replenish the toiletry items we had used each day. Also, we had to call them to clean our toilet bowl after they had done the room already because it was clearly not cleaned as part of their regular cleaning. Pretty gross. Robes were not replaced when the worn ones were taken to be cleaned. Extra towels were brought to the room upon request but then cleaning staff did not replace used towels with same number of towels, so we had to keep calling for more. Really bizarre. In terms of the free wi-fi in the lobby, it was extremely slow when many people were down in the lobby using it. Lastly, I know there was a heat wave happening when we were there but the room would just not get cool enough, very hard to sleep dripping in sweat. Also - a bar that closes at 12:30 or 1? really odd. The concierge. Ok, first day he sent us to a restaurant that was closed. Then we told him we were headed for the Icebar one night and he did not mention at all that we needed a reservation. Very poor.
Great location very good breakfast right next to train station very helpful staff Loud outside so if sensitive to that noise from train and cars either get inside view of courtyard or keep windows closed
Excellent high standard hotel. Friendly and professional service.
very comfortable bed and linengood reception area/bar and staff food not hot enough at buffet breakfast
room is small
The room was extremely clean, with great storage space. The staff were incredible and always offered help and advice, going above and beyond required in order to help us. The breakfast served was great too.
They were doing construction on the lower floors, so they upgraded us for free to a junior suite because my dad is older and likes to rest during the day and couldn't with all the noise. Receptive employees. Breakfast was good. Room was very nice. Breakfast was supposed to be included, although every morning, the person who lets you into breakfast would tell us we had to pay extra. I would say every morning that no we already cleared this up, breakfast was included and they would look again and say "oh yes, you're right". then we we checked out they told us we had incurred fees for having breakfast every morning and we had to again show them that breakfast was included. We stayed for 4 nights. Also, the location is goo but not great. about a 10 minute drive from everything we wanted to do.
Gym was great as was the times it was open Breakfast was good, efficient. Staff was very efficient and lobby was very nice Only one negative for the hotel is the location from the train station. i walked and it about 10 -15 minute walk; this is the only negative. Neighborhood is nice but not very touristy
The location of this hotel is ideal if you want to get most out of your Stockholm trip. Most of the places to see are within the walk distance. The Parking is quite expensive. However it is possible to park the outside the hotel for less. My advice is not to bring the car to Stockholm.
Absolutely wonderful staff - extremely courtious! The sauna in a the basement was a wonderful treat - shame I didn't get to spend much time relaxing there.
The location is good, the breakfast excellent and it was clean The staff in the reception was slow
The staff were always very friendly.
rooms were on the smaller side, but well organized, efficient, clean, and well designed. and the beds were supremely comfortable. i didn't even feel like i was in a hotel!
Room was clean, quiet, and comfortable. Breakfast was good.
location and service
Location, size of room, friendly personnel No shampoo or other toilet accessories you would expect in a 4 star hotel
Friendly staff Great breakfast Close to metro Beds are not the most comfortable
Location wasn't great, nothing in the room worked, TV was broken, one channel worked, shower was broken, they charged $600 for laundry service after not telling us that they could do next day service for about 20 regular items.
Nice place Remote
excellent breakfast, friendly and efficient staff
Friendly helpful staff. Good food. Close to the town centre.
Central situated: close to downtown, shopping, trains and nature
Beautiful hotel with lots of original touches. Beautifully decorated and designed.
Location - close to city
That was very busy and too many people at breakfast.
The welcome in the reception and the housecleaner. small room, the personal in the restaurant wasn´t that nice.
Nice rooms and friendly staff. Location was decent, particularly for the price. There was morning construction which was very noisy.
friendly staff, great location and fantastic breakfast
All the employees responded efficiently and courteously to our requests. 1. The bed was too hard,which gave problems for my wife who has a sensitive back. We got from the hotel staff a soft overlay which fixed the problem,but the beds could be improved by effective springs below the mattress. There is currently just a solid board--not up to the standard of the rest of this hotel. 2. The shower area was very small,and with the Swedish system of one side completely open,water goes everywhere.
Good location for Gamla Stan and the shopping district. The hotel is completely worn out and seriously needs renovation. Most of the staff were inattentive. The price is for the location and the name but not right for the overall value received.
Good location for my goals for the trip to Stockholm Refurbing going on.
The hotel is superb!! Great location - and one of the best hotels we know - and because of that, we come back time after time. Langsholdt, Sarpsborg.
Acces to veranda - no enough place fot customers
The bar and lobby area a lot of of people there all the time so it felt alive the first impression is that it need some renovation all over and i do not like the dirty carpets
Really enjoyed the location of the hotel (above the funky Ice Bar) and the breakfast was lovely. The room was comfortable and clean. We were overcharged as we left the hotel, but this was quickly resolved with an email and a call to Booking.com
The hotel foyer was large, active and interesting. Unfortunately I arrived at 12:30am so ice-bar was closed but looking through the window, it also looked good. Although I was warned of the windowless room, it was a little claustrophobic. My room was tiny and for the price, I felt, it was over expensive. A similar room in my country would cost 3 times less.
Easy access to the rail station. They stock me in a room that was a size of a small bed walls of the bed, the phone was not working, the coffee machine was not working and they did not have a business center or office nor a printer and the attitude of the staff was like Nah!. Overall, one of my worst hotel experiences.
Be very careful when booking. Some rooms have to window and are so small as to be unusable. Perhaps other rooms are fine, but the windowless ones are truly unacceptable.
The very friendly and helpful staff in reception and restaurants No problems to report
The location near the Central station, and the taxi station nearby.The breakfast included and good.
too expensive for what you get
Breakfast and location Room size
Great location and nice staff.
Very spacious room and excellent ensuite
Location, quiet room
Location! Right off the Arlanda express. Price is a little high.
The room and the location. The hotel is beautiful but the price comparing with what you have it's shameless. I stayed two days whitout soaps and shampos and the breakfast was too busy with a huge queue.
The view to the park from the room with all glass wall. Very comfortable bed, quiet in the room despite the size of the hotel. The spa is also great, stunning views The hotel is too big for my taste, it feels like being at an airport during a rush hour in the lobby and especially in breakfast time
Reception and room service staff were very good. The male servers at the restaurant tend to be pushy. In the name of service I felt they wanted me done and out. The female servers were very kind and attentive.
The only negative thing is the rooms aren't hot enough.
Very friendly staff that took all the time needed to explain our questions on whereabouts in Stockholm, benchmark behaviour! Cabinet for storing your clothes & bathroom were a bit on the small side for a 4-star hotel.
everything - room was perfect and view was nice. Bar is very cool. nope.
We loved the design, location and the breakfast buffet Nothing special
Excellent location, close to the train station and the Arlanda express, the new shoping area, restaurants and the Absolut ice bar. Nice room, good breakfast. Sunday we left the room at 9:00 am and when we came back at 17:00 it was not done yet. They said they will do it latter when we went for dinner, but they never did.
location of the hotel, breakfast buffet no information given on arrival about facilities
Perfect location close to Central Station (both, for arriving from airport and for commuting during days), new property, contemporary design with smart solutions. I was a little afraid of noise from trains coming to CT just behind the hotel, but there was really not a tiniest sound related thereto. High scandinavian standard in everything, including the bill :)
location and breakfast not a 4 star hotel by standard
great hotel, great breackfast, clean room everything was great! everything was great!
the location was excellent. walking distance to central station, old town, and all the best spots. lovely breakfast. the air con. was horrible there. it was like staying in a hot country at night, when it was off, very very stuffy in the room as the window was looking into a roofed courtyard. when it was on very noisy and didnt cool the room.
Location is excellent. Design in common areas is nice. - I found staff a bit slow and unengaged. It took them forever to find my booking and I think they could have managed the process better. They should get some training in service approach in general - The cafe/bar/restaurant closes at 9:30pm after which you can only get something to snack on in vending machines. - No wifi in fitness room
great place, clean, great breakfast, very good location for shopping everything was great
Close to Train station and shopping district
Nice room, toilet and bathroom. Good breakfast. Good location for business and turist purposes.
located very central in the city, access to local tourism and attractions. Walkable distance from then Arlanda express. Breakfast was amazing every morning and fitness center and sauna were a plus. A place to store luggage when needed. Friendly staff members
the location is the best place in the city, also the service is very good no
The location of hotel is very convenient for sightseeing and shopping. Close to City terminal as well. Staff was really helpful. I left my computer in the taxi and with the help of the reception I got it back very soon. Breakfast was also good. I travelled alone but I booked a superior room for two people. Well, in view of the size of the superior room which was hardly big enough for me I cannot imagine how small would be a single room. I’m only 178cm and 71kg. So, I suppose that to problem was not with my size…
I asked for a room with a kitchinette and was given one. The staff was always very helpful, reactive to emails. Free internet. The room cleaning service could be better - eg. refill tea bags, etc.
Good location, great staff welcome, nice breakfast. Specially like coffee available all day. Street side rooms face a rail line that can get quite noisy. No air conditioning, so window must stay open to be cool...which lets all the sound in also.
Good breakfast and hospitality. I wish I want use wi-fi internet connection.
The staff so friendly and helpful.. Excellent location.. clean The only thing bothered me the air-conditioning was a bit noisy other than that everything was excellent
The location was fantastic and the staff were wonderful. The room and bathroom size.