Pros (+) Nothjng
Cons (-) Made a reservation through hotels.com and they refused it. No explanation and now they wont refund me. STAY AWAY!
2 stars
Extended Stay America Suites - Washington - DC - Springfield
6800 Metropolitan Center Drive, Springfield, VA 22150, United States
Springfield, VA
See location+1 703 822 0992Photos of Extended Stay America Suites - Washington - DC - Springfield
Overview
Hotel in Springfield with free breakfast and a fitness center This smoke-free hotel features a fitness center, coffee/tea in a common area, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a front-desk safe are onsite. Housekeeping is available on request. Extended Stay America Suites Washington DC Springfield offers 126 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request. Recreational amenities at the hotel include a fitness center. Children under 18 years old are not allowed in the fitness facility without adult supervision.
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Amenities at Extended Stay America Suites - Washington - DC - Springfield
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Kitchen
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Microwave
- Dining area
- Kitchen
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
- Carpeted
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Services and conveniences
- Wake-up service
- 24hr front desk
Parking and transportation
- Parking
Outdoor
- Grill
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Extended Stay America Suites - Washington - DC - Springfield
6.4
Okay
734 verified ratings
Wonderful
224
Very good
78
Good
89
Okay
61
Fair
72
Mediocre
48
Poor
162
Summary of reviews
Guests say
Guests appreciated the hotel's location, noting its proximity to various amenities and attractions. However, many expressed dissatisfaction with the cleanliness of the rooms and common areas, as well as the quality of service, citing issues such as unavailability of staff and unpleasant odors. Overall, while the location received praise, the hotel fell short in other important aspects.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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6.2 out of 10
317 reviews
6.5 out of 10
251 reviews
8.1 out of 10
39 reviews
5.6 out of 10
4 reviews
All reviews
Pros (+) Easy to check in and check out, close to blue line to get to the capitol, large room.
Cons (-) Staff was extremely terse, there is no breakfast (which is not what kayak.com showed), the kitchen had no pots/pans/etc as advertised by the hotel, the third floor hallway smelled of marajuana, the towels, sheets, and pillow cases were stained, and the bed was a full size, not queen as advertised.
Pros (+) The rate per night was good for a DC hotel. Liked the full kitchen and the place was quiet.
Cons (-) The staff just didn't care about customer service. Had to ask multiple times for plates and room items. And asked multiple times for pillows but after two days of asking, they ran out. A hotel actually ran out of pillows.
Cons (-) I paid in advance for a queen bed. Arrived late, and was told only room left was a suite, which sounded good until I discovered it was located hard against the mechanical systems of the elevator. There was a loud sound and vibration each time the elevator moved -- which was frequent.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Extended Stay America Suites?
The complimentary breakfast includes options such as instant oatmeal, muffins, and coffee.
Are the rooms at Extended Stay America Suites comfortable?
Guests have reported that the premises are clean and the beds are quite comfortable.
Is parking available at Extended Stay America Suites?
Yes, parking is available for guests with a car, making it a perfect place to stay for a reasonable price.
What are the kitchen amenities like at Extended Stay America Suites?
Each room has a kitchenette with a full fridge, microwave, and stove, allowing guests to enjoy the basic comforts of home during their stay.
How is the staff at Extended Stay America Suites?
Many guests have praised the staff for being friendly, helpful, and going above and beyond to ensure a pleasant stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchenette
If you prefer privacy and independence, consider booking a room with a kitchenette, which includes a full fridge, microwave, and stove, allowing you to prepare meals in your room.
Check Room Cleanliness
While some guests found the rooms clean and spacious, others reported issues with cleanliness, such as dirty bedding and a smelly room. It's advisable to check the room thoroughly upon arrival and report any issues to the staff.
Consider Nearby Attractions
The hotel's proximity to Springfield Mall and Franconia-Springfield WMATA Station makes it convenient for shopping and accessing public transportation.
Be Mindful of Breakfast
The complimentary breakfast may not meet expectations, as it mainly consists of pre-packaged items like muffins and protein bars. Consider making your own breakfast in the kitchenette if you have one.
Inquire About Hot Water
Several guests experienced issues with hot water in the showers. It's recommended to inquire about this before booking or upon check-in.
Request Kitchen Supplies
If you opt for a room with a kitchen, be aware that additional kitchen supplies may be limited. Consider requesting any necessary items from the staff.
Address Concerns with Staff
If you encounter any issues during your stay, such as cleanliness or service-related concerns, don't hesitate to bring them to the attention of the friendly and helpful staff for resolution.
Consider Noise Levels
Some guests mentioned noise disturbances, so if you are sensitive to noise, it may be beneficial to request a quieter room location or bring earplugs.
Check for Room Maintenance
Before settling in, inspect the room for any maintenance issues, such as broken amenities or plumbing problems, and promptly notify the staff to address them.
Verify Amenities Availability
While the hotel offers amenities like a fitness center and laundry facilities, some guests noted limited availability of certain items. It's advisable to verify the availability of specific amenities before your stay.
Location
6800 Metropolitan Center Drive, Springfield, VA 22150
What's nearby
- Springfield Mall0.3 mi
- Franconia-Springfield WMATA Station0.6 mi
- Lake Accotink Park2.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Washington - DC - Springfield
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $101 |
Average price (weekend night) | $115 |
When to book a room at Extended Stay America Suites - Washington - DC - Springfield
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Suites - Washington - DC - Springfield
FAQs when booking at Extended Stay America Suites - Washington - DC - Springfield
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Value for money | 6.8 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Washington, D.C. Reagan-National |
Distance to airport | 9.5 mi |