Pick-up location | Springfield |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Standard, Standard SUV, Supplier choice |
Rental locations | 7 |
Popular agencies | Avis, Budget, Enterprise |
Economy | $46/day |
Compact | $48/day |
Intermediate | $49/day |
Standard | $55/day |
Full-size | $53/day |
Luxury | $88/day |
Intermediate SUV | $63/day |
Standard SUV | $71/day |
Supplier choice | $143/day |
Avis
10.0
Excellent
8 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in Springfield
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Reviews
10.0 Excellent
May 2021
Pros:
The staff was awesome from Springfield to BWI airport! Very organized, efficient and personable!Cons:
None--I love AVIS!2.8 Mediocre
Jun 2020
Pros:
The car type.Cons:
Having a vehicle where I was sent to pick up, rather then showing up there and being sent to another because they didn’t have any atm. Not being overcharged 100$ when my pick up was supposed to be 107$ and was charged 200$. The vehicle was not clean inside or out trash and weed bags, giving the car a nasty weed smell. The gas tank was 3/4 full I returned it full. Over just not a good rent. I would like to be contacted about getting a refund or at least the amount I overpaid. I have pictures of what I was supposed to pay and bank statements of what I over paid.10.0 Excellent
Nov 2018
Pros:
Tried a local pick-up/drop-off at nearby hotel instead of airport. this turned out to be convenient and straight forward. Given a recent negative rental experience with another company, the terms and ease of doing business was appreciated. The mini-van we rented was in good condition and fit our 6 plus luggage.6.0 Good
Nov 2018
Pros:
The upgrade was a very nice car.Cons:
The car did not have a responder and the GPS directed me in very expensive restricted toll lanes.10.0 Excellent
May 2021
Pros:
The staff was awesome from Springfield to BWI airport! Very organized, efficient and personable!Cons:
None--I love AVIS!2.8 Mediocre
Jun 2020
Pros:
The car type.Cons:
Having a vehicle where I was sent to pick up, rather then showing up there and being sent to another because they didn’t have any atm. Not being overcharged 100$ when my pick up was supposed to be 107$ and was charged 200$. The vehicle was not clean inside or out trash and weed bags, giving the car a nasty weed smell. The gas tank was 3/4 full I returned it full. Over just not a good rent. I would like to be contacted about getting a refund or at least the amount I overpaid. I have pictures of what I was supposed to pay and bank statements of what I over paid.10.0 Excellent
Nov 2018
Pros:
Tried a local pick-up/drop-off at nearby hotel instead of airport. this turned out to be convenient and straight forward. Given a recent negative rental experience with another company, the terms and ease of doing business was appreciated. The mini-van we rented was in good condition and fit our 6 plus luggage.6.0 Good
Nov 2018
Pros:
The upgrade was a very nice car.Cons:
The car did not have a responder and the GPS directed me in very expensive restricted toll lanes.6.0
Good
24 reviewsCleanliness
5.3
Comfort
6.0
Pick-up/Drop-off
7.3
Value for money
5.3
3 locations in Springfield
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Reviews
3.2 Mediocre
Dec 2020
Cons:
Staff con on communited with us. Ran our credit card before without asking. Did not have the car we asked & confirmed. Will NOT use Budget again.10.0 Excellent
Oct 2019
Pros:
yesCons:
everything turned out great6.8 Good
Jun 2019
Pros:
staff person was friendly and ready car was in great conditionCons:
etoll/ez-pass was supposed to be off/deactivated but some cash tolls automatically appeared to be paid by the ez-pass system Now i will likely have to battle over these charges6.0 Good
Jun 2019
Pros:
the pick-up staff person was great car was in very good condition.Cons:
the etoll/ez-pass system was supposed to be deactivated/off but the cash lanes at some (not all) tolls still were paid by ez-pass. Now i will likely have to battle over these charges. Thus the LOW ratings.7.2 Good
Apr 2019
Pros:
Pick-up process was the easiest I've ever experienced. Staff was great and worked through my problemsCons:
I'm not familiar with Alexandria and the Landmark Mall. Entrances are not clearly marked at all.10.0 Excellent
Sep 2018
Pros:
Very personal and professional service. A great value!Cons:
All was good.5 locations in Springfield
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10.0 Excellent
Jul 2020
Pros:
The staff was very friendly and helpful10.0 Excellent
Apr 2017
Pros:
This has become my preferred off airport location to rent. Service has always been quick and the employees are always attentive to customers coming in, who has been helped and who is waiting. Have received a ride home without complaint. Folks get upset when their model isn't available or walk ins are turned away but this is the business. Make a reservation and you're in good hands.10.0 Excellent
Mar 2017
Pros:
Great team super efficient and knowledgeable. Great service.10.0 Excellent
Mar 2017
Pros:
Nice people who have their act together here. Always a pleasure.10.0 Excellent
Feb 2017
Pros:
Love these guys! Friendly, professional, and super efficient. I don't even bother comparing anymore when looking online; I know I'll be well taken care of here!Cons:
None whatsoever..this team (and this company) really has it together!6.0 Good
Jan 2017
Pros:
When I rent a car through Kayak, please be clear about WHERE the car is rented from. I get to the airport rental facility and find out that my reservation is for a different facility an hour away! Of course, to rent from the closer facility means MORE MONEY! This was the second time that mix up occurred.Most popular agency | Budget |
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Most popular car type | Intermediate |
Average price | $63/day |
Good deal | $52/day |