Pros: When I rent a car through Kayak, please be clear about WHERE the car is rented from. I get to the airport rental facility and find out that my reservation is for a different facility an hour away! Of course, to rent from the closer facility means MORE MONEY! This was the second time that mix up occurred.
Feb 18 2017
Great team in Springfield, VA
Pros: Love these guys! Friendly, professional, and super efficient. I don't even bother comparing anymore when looking online; I know I'll be well taken care of here!
Cons: None whatsoever..this team (and this company) really has it together!
Mar 3 2017
Great team in Springfield VA
Pros: Nice people who have their act together here. Always a pleasure.
Mar 7 2017
Always a pleasure!
Pros: Great team super efficient and knowledgeable. Great service.
Apr 15 2017
Fast attentive service
Pros: This has become my preferred off airport location to rent. Service has always been quick and the employees are always attentive to customers coming in, who has been helped and who is waiting. Have received a ride home without complaint. Folks get upset when their model isn't available or walk ins are turned away but this is the business. Make a reservation and you're in good hands.