Guest reviews
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Overall Rating
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9.5 "Terrific location."8.2 "
Great parking , according to 82%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "City centre within easy reach , said 100%." -
9.3 "World class service."9.8 "98% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." 8.0 "80% thought theservice was very professional ." -
8.5 "Food is delicious."
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8.3 "Comfort level is high."9.4 "94% thought
rooms were spacious ." 8.5 "85% said thebeds were comfortable ." 8.6 "86% liked thebig bathroom ." -
7.9 "Nice rooms."8.6 "86% said
rooms were clean ." 9.4 "94% thoughtrooms were spacious ." 8.5 "85% said thebeds were comfortable ." 8.4 "84% werehappy with the bathroom ." 10.0 "100% thought theview was good ." 8.6 "86% liked thebig bathroom ."
Overall Rating
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9.5 "Terrific location."
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9.3 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.9 "Good value."
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8.6 "Food is delicious."
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8.2 "Comfort level is high."9.5 "95% thought
rooms were spacious ." 8.3 "83% said thebeds were comfortable ."
Overall Rating
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9.5 "Terrific location."
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9.3 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.0 "Perfectly clean."8.8 "88% said
rooms were clean ." -
8.6 "Good value."
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8.3 "Food is delicious."
Overall Rating
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8.0 "Rooms are great."
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7.1 "Good amenities."
Overall Rating
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9.4 "Terrific location."
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9.2 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.5 "Generally very clean."8.2 "82% said
rooms were clean ." -
7.2 "Nice rooms."8.2 "82% said
rooms were clean ." -
7.1 "Good breakfast."
Recent reviews
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- Negative
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10.0review from
I love everything the room was spacious and it was perfect Breakfast was not that great
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9.7review from
The beds were very comfortable, and the room was spotlessly clean. The breakfast had many nice choices, especially the fresh fruit and the amazing, high-quality coffee--unexpected in a hotel. Like a good restaurant. But could never get the Internet connection to work, which was difficult for us, since we needed to do some important online transactions. There was a problem with the "certificate" and security level.
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2.0review from
I didn't like being lied to. I may never stay here ever. I confirmed, 3 days prior and 24 hrs prior to arrival. At check in, told suite is unavailable. Then asking for different suite being lied to about actually not a suite but reg. Rm., then said they would check other hotels...b.s. On my own had to find alternative location. Location was questionable
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8.2review from
I was very pleased with the customer service of the hotel. Staff was very friendly as well as very helpful. The price of the stay was very good for the hotel and breakfast was included. I will definetly recommend this very nice hotel.. Mattresses are not that comfortable.
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8.8review from
The room was spacious, with a very comfortable king bed. Housekeeping did a great job, and the front desk staff were very nice. Having a full breakfast available was a definite plus! I'd be happy to stay here again when my travels bring me to NYC due to the proximity of the train station. We were disappointed that the courtesy shuttle to the train station didn't run on weekends; our choices were walking to the station in the rain (which is what we did) or paying for a taxi. The hotel is going through some renovations, which were poorly timed: painters on the main floor on a Sunday morning impeded our access to the breakfast area and made the restrooms unusable. There was also an issue with overcharging us for a room which we has already paid for in full using Booking.com. This was recitifed, but I'd think twice before booking through a third party other than AAA again.
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10.0review from
I love everything the room was spacious and it was perfect Breakfast was not that great
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9.7review from
The beds were very comfortable, and the room was spotlessly clean. The breakfast had many nice choices, especially the fresh fruit and the amazing, high-quality coffee--unexpected in a hotel. Like a good restaurant. But could never get the Internet connection to work, which was difficult for us, since we needed to do some important online transactions. There was a problem with the "certificate" and security level.
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8.2review from
I was very pleased with the customer service of the hotel. Staff was very friendly as well as very helpful. The price of the stay was very good for the hotel and breakfast was included. I will definetly recommend this very nice hotel.. Mattresses are not that comfortable.
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8.8review from
The room was spacious, with a very comfortable king bed. Housekeeping did a great job, and the front desk staff were very nice. Having a full breakfast available was a definite plus! I'd be happy to stay here again when my travels bring me to NYC due to the proximity of the train station. We were disappointed that the courtesy shuttle to the train station didn't run on weekends; our choices were walking to the station in the rain (which is what we did) or paying for a taxi. The hotel is going through some renovations, which were poorly timed: painters on the main floor on a Sunday morning impeded our access to the breakfast area and made the restrooms unusable. There was also an issue with overcharging us for a room which we has already paid for in full using Booking.com. This was recitifed, but I'd think twice before booking through a third party other than AAA again.
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