They did mention $for parking, towels very hard .staff did not leave enough of everything every day something was missing 😡
4 stars
Hyatt Regency Greenwich
Photos of Hyatt Regency Greenwich
Overview
The Hyatt Regency Greenwich is a luxurious getaway located in the ideal, sophisticated setting of Greenwich, Connecticut. The hotel is perfect for leisure and business travelers alike.
The Hyatt Regency Greenwich offers access to the Greenwich area’s main attractions. Guests can relax by the area’s number of beaches, visit local museums, monuments, and parks, or play at nearby golf courses. Guests can also experience all the sights and sounds of New York City by taking a quick trip down to the Big Apple.
The hotel’s 373 rooms come complete with contemporary design. Each room has a large flat-screen TV, a refrigerator, and complimentary WiFi. The hotel is relaxing and peaceful, making for an enjoyable stay.
The hotel offers more than 35,000 square feet of meeting space in an ideal location between New York City and Stamford. The meeting space is ideal for business events and other social gatherings.
The hotel offers guests a number of dining and drinking options. Guests can dine at Winfield’s, grab coffee and tea at Torrefazzione Italia beverage bar, or visit the Gazebo Bar & Grill. At night, grab a glass of wine and relax by the pool or dine at al fresco bar, which serves drinks and light foods.
At the Hyatt Regency Greenwich, guests will find themselves in beautiful Greenwich, which combines the best of rural and city. Guests can relax in their luxurious hotel rooms or explore the many attractions the area has to offer.
Latest deals for Hyatt Regency Greenwich
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hyatt Regency Greenwich
- Indoor pool
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Dining
- Special diet menus (on request)
- Restaurant
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Pool and spa
- Saltwater pool
- Spa
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- EV charging station
- Parking
- Private parking
Bathroom
- Hairdryer
- Private bathroom
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Laptop safe
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
Reviews of Hyatt Regency Greenwich
8.2
Very good
1587 verified ratings
Wonderful
757
Very good
205
Good
199
Okay
111
Fair
133
Mediocre
66
Poor
116
Summary of reviews
Guests say
Guests frequently mentioned the rude and unhelpful staff, which significantly impacted their experience. While some appreciated the hotel's location and cleanliness, the noise levels between rooms were a common complaint. A few guests enjoyed the spaciousness and comfort of their rooms, along with amenities like the pool and restaurant, but overall dissatisfaction with service and additional fees for parking were prevalent.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
743 reviews
8.2 out of 10
425 reviews
9 out of 10
6 reviews
8.2 out of 10
27 reviews
All reviews
Pros (+) No
Cons (-) No room service for lunch. Staff could not deliver to room. Not ideal for business.
Pros (+) Convenient, nice restaurant in lobby
Pros (+) Friendly staff, beautiful atrium, nice pool and very nice rooms with huge TV's! Great shuttle service to local train stations.
Cons (-) Noise from people in hallway late at night, need better sealed and insulated doors.
Pros (+) The quiet at night time was appreciated. Check in has improved.
Cons (-) The parking is atrocious. Because of events, it was almost impossible to even find a bad parking space. We resorted to valet. Cocktails at the bar could be (and should be) much better.
Cons (-) Rooms are shabby
Pros (+) Amazing customer service, great amenities and good location for a night in proximity to but not in NY!!!! Cute little town with great riverside restaurants and some local historical sights.
Pros (+) Nice building. Good rooms. Clean. Helpful staff
Cons (-) The restaurant menue
Pros (+) The crispy clean sheets
Cons (-) The hallways were dusty dirty
Pros (+) The bed, bedding and the room all comfortable. Check out was easy and fast. I love the fact that you can check out of the room through the television system and drop your key in the box on the way out.
Cons (-) The entire lobby was like ice the entire time. Wait staff in the bar/atrium were flat, limited engagement and robot-like. Pretzels and salad were quite costly at the bar/atrium. Tables in the lobby were uneven and not always wiped down.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Hyatt Regency Greenwich?
Many guests have praised the most comfortable beds and excellent pillows during their stay.
Is parking available at Hyatt Regency Greenwich?
While some guests found the parking to be very expensive, the hotel does offer private parking and an EV charging station.
What can guests expect from the dining options at Hyatt Regency Greenwich?
Guests can dine at Winfield’s, grab coffee and tea at Torrefazzione Italia beverage bar, or visit the Gazebo Bar & Grill. However, some guests have mentioned that the hotel's kitchen was under renovation, affecting the dining experience.
How clean is the hotel at Hyatt Regency Greenwich?
Many guests have complimented the beautiful clean hotel with excellent service. However, some guests have mentioned issues with the cleanliness, such as stained coffee makers and pool water not being clean.
What is the best time to visit Hyatt Regency Greenwich?
The high season at Hyatt Regency Greenwich is in September, while the low season is in December. Keep in mind that some areas of the hotel might be under renovation during your visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
December is considered the low season, which could be a great time to visit for those looking for a quieter experience and potentially lower rates.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including St. Agnes Church, Putnam Cottage, and the Bruce Museum of Arts and Science, providing guests with plenty of options for nearby exploration.
Check Room Amenities
Some guests highlighted the convenience of having a refrigerator in each room, but also noted issues with certain amenities, such as stained coffee makers and malfunctioning ice machines. It may be helpful to check the functionality of these amenities upon arrival.
Be Mindful of Construction
Several guests mentioned that the hotel was under construction during their stay, impacting facilities like the restaurant and bar. It's advisable to inquire about the current status of renovations before booking.
Parking Considerations
Some guests found the parking fees to be expensive, so it may be worth exploring alternative parking options in the area.
Dining Options
While the hotel offers dining and drinking options, some guests experienced challenges with the restaurant and bar facilities due to renovations. It's advisable to check the status of these facilities before relying on them for meals.
Accessibility Features
The hotel offers various accessibility features, including wheelchair-accessible units and adapted bathrooms, catering to guests with specific needs.
Address Noise Concerns
A few guests mentioned issues with noise, such as thin walls and disruptive sounds in the morning. Light sleepers may want to consider this feedback when choosing a room or when making specific requests.
Communication with Staff
Some guests experienced challenges in reaching the front desk via room phone and encountered delays in service. It may be helpful to have alternative means of communication and to manage expectations regarding response times.
Location
1800 East Putnam Avenue, Greenwich, CT 06870
What's nearby
- St. Agnes Church2.4 mi
- Bowman Observatory2.9 mi
- Greenwich YMCA3.2 mi
- TransAtlantic Lines3.2 mi
- Methodist Episcopal Church3.2 mi
- First Presbyterian Church3.3 mi
- St Mary Church3.3 mi
- Greenwich Senior Center3.4 mi
- Diane's Books3.4 mi
- Bruce Museum of Arts and Science3.5 mi
- French Farm3.8 mi
- Indian Harbor Yacht Club3.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Regency Greenwich
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $204 |
Average price (weekend night) | $198 |
When to book a room at Hyatt Regency Greenwich
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city center | 3.5 mi |
Nearest Airport | White Plains Westchester County |
Distance to airport | 7.4 mi |