Pros (+) Location was outstanding. The buffet breakfast was good too.
Cons (-) Requested new pillows from the front desk and they forgot about it. Rooms are a bit dated.
Latest deals for Intercontinental Hotels Sydney by IHG
-
Deals from
$183
•Cheapest rate per nightCompare prices for Classic room, Standard room and 46 more Intercontinental Hotels Sydney by IHG deals.
Classic room, bed type unknown
$183
nightly with fees
Classic room, 1 king bed
$209
nightly with fees
King room, 1 king bed
$218
nightly with fees
Classic room, bed type unknown
$232
nightly with fees
Classic room, bed type unknown
$232
nightly with fees
Classic room, 1 king bed
$232
nightly with fees
Classic room, bed type unknown
$233
nightly with fees
Classic room, bed type unknown
$235
nightly with fees
Standard room, 1 king bed
$236
nightly with fees
Classic room, bed type unknown
$238
nightly with fees
Classic room, 1 king bed
$239
nightly with fees
Classic room, bed type unknown
$240
nightly with fees
Classic room, 2 queen beds
$243
nightly with fees
Classic room, 1 king bed
$258
nightly with fees
Classic room, bed type unknown
$270
nightly with fees
Classic room, bed type unknown
$297
nightly with fees
Double room, bed type unknown
$338
nightly with fees
Standard room, bed type unknown
$467
nightly with fees
Classic room, 1 king bed
$472
nightly with fees
Classic room, bed type unknown
$535
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Intercontinental Hotels Sydney by IHG
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Reviews of Intercontinental Hotels Sydney by IHG
9.0
Wonderful
4115 verified ratings
Wonderful
2556
Very good
668
Good
429
Okay
161
Fair
153
Mediocre
48
Poor
100
Summary of reviews
Guests say
Guests consistently praised the hotel's iconic and convenient location, with many highlighting proximity to major attractions and beautiful views. The breakfast buffet and dining options received positive remarks for variety and quality. Room size and comfort, especially the beds, were also appreciated. However, some guests noted issues with cleanliness, inconsistent service, and understaffing. While many staff interactions were excellent, others were less satisfactory. Overall, the positives of location, breakfast, and spacious rooms stood out, making it a popular choice despite some shortcomings.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9 out of 10
2858 reviews
9.3 out of 10
250 reviews
9.4 out of 10
21 reviews
9.1 out of 10
8 reviews
9.2 out of 10
5 reviews
All reviews
Pros (+) Great staff, good breakfast with a wide selection and even friendlier wait staff - great coffee! I forgot to get his name, but the gentleman on the door was sensational - perfectly authorarove enough to get us to what he needed to do, yet not enough for us to think he was pushy...
Cons (-) Had to wait a bit for our daughters bed to be delivered, and not the best thing considering we had a 7pm incoming flight, and we were tired, but all in all they were pretty good when they recovered.
Cons (-) The 'king size bed' was two twins joined (very common outside of USA but not acceptable at this level property). Furthermore the bed was on wheels. Similarly in the club lounge the chairs are either too low or just not comfortable -- a big disappointment for such a stunning setting. Staff however were top notch. A+++
Pros (+) Room was comfortable, clean and good size. Breakfast buffet was excellent it was included in my nightly rate. Had the seafood buffet as well which was good. Lobby bar has good ambience. Happy hour 4-6pm at Meat & Co good value. Some nice extra touches like weight scale in the bathroom, suit brush and shoe horn in cupboard. Good size desk and seat under the window a nice touch.
Cons (-) Check in quite slow even though I had priority check in. Restaurant Opera for seafood buffet dinner told there was two sittings but after electing to do second sitting it didn't seem to actually be policed. Coffee should be included in the buffet price. No USB sockets. Clunky TV menu and interface.
Pros (+) We really loved everything until our problem at the checkout.
Cons (-) We had requested a car to the airport to be scheduled. We stopped at the luggage arrival desk the day before. It was written down but i think no one ever called the car service. There were 4 of us with large luggage so my son had to run down the ramp into the street to flag down 2 taxis..... The international terminal airport was VERY busy and we came close to arriving too late for our flight
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's location?
The hotel is located in Sydney CBD, within walking distance of Martin Place, The Rocks, and Sydney Opera House. It is steps from Circular Quay, eateries, and nightlife options.
What can guests expect from the hotel's dining options?
Dinner is served daily at 117 Dining, offering local and Asian specialties. The hotel also has a comfortable lounge bar for guests to wind down in the evenings.
What are the common compliments about the hotel's rooms?
Guests often praise the comfortable beds, spacious and modern rooms, and the excellent view from the hotel, especially from the Harbour view rooms.
What practical amenities does the hotel offer for guests?
The hotel provides a variety of facilities, including a sauna, heated pool, and car hire. Multilingual staff can assist with organizing tours and activities, and there is an express check-in/check-out feature.
What are some common concerns about the hotel's services?
Some guests have mentioned issues with the cleanliness of the rooms and public areas, as well as slow service at the hotel's dining and bar areas.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the botanical gardens or the harbor comes highly recommended.
Take Advantage of the Location
The hotel's proximity to Circular Quay and the Opera House makes it an ideal base for exploring Sydney's main attractions. Guests appreciated the convenience of being within walking distance of transportation hubs and key landmarks.
Be Mindful of Check-in Time
Some guests found the 3 pm check-in time to be late and inconvenient. Plan your arrival accordingly and consider contacting the hotel in advance to request an early check-in if needed.
Explore Nearby Rooftop Bars
While the hotel's rooftop bar offers a nice experience, guests suggested exploring other rooftop bars in the area for potentially better options and variety.
Consider Room Selection Carefully
Some guests found the bed mattresses to be too soft for their liking. If you have specific preferences for mattress firmness, it may be worth inquiring about available options or upgrades.
Check for Mini Bar Prices
Some guests had difficulty finding the prices of items in the mini bar. It's advisable to inquire about this upon check-in to avoid any confusion or unexpected charges.
Be Prepared for Deposit Hold
Guests reported delays in receiving the deposit hold back into their accounts after checkout. Consider discussing this with the hotel staff upon arrival to understand the process and timeline for releasing the hold.
Plan for Breakfast
While many guests enjoyed the breakfast options, some found it to be average compared to their expectations. Consider exploring nearby breakfast alternatives for a varied experience.
Utilize the Gym Facilities
Guests appreciated the well-equipped gym, so if fitness is important to you, take advantage of the gym during your stay.
Enjoy the Rooftop Pool
The hotel's rooftop pool offers breathtaking views, making it a worthwhile experience. Take some time to relax and enjoy the stunning cityscape from this vantage point.
Location
16 Phillip Street, Sydney, NSW 2000
What's nearby
- Circular Quay284 yd
- Sydney Opera House0.5 mi
- Sydney Tower0.6 mi
- St Mary's Cathedral0.6 mi
- Hyde Park0.7 mi
- Sydney Harbour Bridge0.8 mi
- George Street0.8 mi
- Australian National Maritime Museum0.9 mi
- Kings Cross1 mi
- Darling Harbour1 mi
- Star Casino1.1 mi
- Sydney Harbour1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Intercontinental Hotels Sydney by IHG
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | October | $478 | $567 |
Cheapest month to stay with an average 47% drop in price. | Most expensive month to stay with an average 32% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Intercontinental Hotels Sydney by IHG
Which month has the cheapest rates at Intercontinental Hotels Sydney by IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Intercontinental Hotels Sydney by IHG is April, with an average nightly rate of $279. The most expensive month is February at $499 per night.
What is the cheapest day to book Intercontinental Hotels Sydney by IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Intercontinental Hotels Sydney by IHG is Sunday, with an average nightly rate of $308. The most expensive day is Saturday at $592 per night.
How far in advance should you book Intercontinental Hotels Sydney by IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Intercontinental Hotels Sydney by IHG, book around 7 weeks in advance. This could save you approximately 15% compared to booking last minute.
KAYAK's top tips for your stay at Intercontinental Hotels Sydney by IHG
FAQs when booking at Intercontinental Hotels Sydney by IHG
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in SydneyMost recommended
See most recommended stays in SydneyGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.1 mi | Sydney Kingsford Smith | 5.7 mi |