Would you like to save as your currency permanently or for this visit only?
the hotel is very comfortable and the staff is very pleasant
Hotel is a bit out of town central area. Returning after 5 years the hotel looks a bit old fashioned in need of refurbishment
The breakfast was very good. Reception staff charging us in full and in advance on our arrival for our one week stay. Carpets in our room not clean / hoovered when we arrived. Tired, worn decor of the room. Renovations being carried out caused noise and dust especially in pool area and reception areas. we were not pre-warned of renovation work
Location was good for City and Jaffa Temporary reception due to buiding works which resulted in delays in service. Building works also precluded use of reception lobby bar area
Very good location directly at the Mediterranian Sea in the South of Tel Aviv; good connection to Highways, Airport. Excellent Breakfast buffet. Big size; rather unpersonal.
Excellent breakfast, responsive dining room staff Very rude waitress in lobby bar/lounge and very rude desk clerk at the reception desk. Very plain accomodations
i can't say that something like very much. it could be more cleanliness
Good location, excellent breakfast, attentive service Both you and hotel web site should have advertised that hotel was under construction. When we arrived they did not have our reservation but did honor it -- only initially guaranteed the first night (staying 1 week). Subsequently the hotel proceeded to hound me until I returned to the front desk with my cc to guarantee the rest of the stay -- phone message, letter under my door, 2 phone calls 10 minutes apart. The reason I hadn't responded is that we had been out of town for the day.
The bed was very comfortable and the proximity to the sea and Jaffa was a big advantage. The shower was lovely but it was not easy to clamber in and out of the bath even for me and I am a young 54. The Carmel lounge was a great facility to have. Some of the staff were surly and did not go out of their way to help. as an example, I arrived, on my own and stood for ages at the housekeeper's desk and, due to a temporary reception being in place as the main reception area was being refurbished, none of the staff came over to ask if they could help or to point out that in fact I needed to go to the other desk to book in even though not that busy.Also, they had no record of my booking and luckily I had a copy of the booking form with the reference number etc. They booked me in for one night until they could talk to the booking agent the following day to sort things out. The same happened to some friends who were also staying at the hotel and arrived the following day. Not a good start.
The breakfast is excellent Mirror in bathroom not for small person and bedroom could do with stronger lighting
Close to cinema, theatre, restaurants , shoping, market...
details are well-thought-out. Room was small but very well-designed and attractive. Very comfortable. I highly recommend the Shenkin Hotel. needed more drawer space, more hangers for clothes
nice room, staff and location a problem with a window that kept opening and construction noises early in the morning from a site near by
Some of the bartenders, especially Karin and Michelle, were terrific.
Free WiFi Internet & Breakfast Dust in the room :(
The people were absolutely lovely, they went out of thier way to help me and made sure I was as comfortable as possible
most friendly and accomodating so that we had a good time and a good stay.
Amazing staff, great location, clean, modern Construction next door, will wake you up. Very small rooms.
great value. right downtown. friendly and helpful staff. nice accommodations, clean. our room was a little small but very comfortable.
Great attitude. Location, design
Friendly and helpful staff, free car parking, all new and clean, great terrace on the roof! Not much, but the standard rooms are not very large and personally we prefer to have a toilet separated from the sleeping room
The staff is extremely friendly and always try to upgrade me and my girlfriend when we stay a night. The lobby is very cozy and has lots of games and reading material, plus free drinks and snacks. The rooms are extremely trendy and modern, but also comfortable. When visitors come to Tel Aviv this is the first place I send them to stay!
Concierge service was nonpareil! During our week, they provided maps, guided tours, taxis, restaurant reservations -- and even patched up a member of our party who needed first-aid after a minor fall! The cappucino machine was available at all hours (with juice and pastries for breakfast), and an afternoon glass of Lambrusco in the comfortable lobby was most welcome. No complaints at all! Highly recommended on every score!
But there we some really great things about the hotel: - the staff is extremely friendly and helpful. Owners are there, and are very open for communication - the breakfast is just terrific The total atmosphere is just great, and we do not regret that we stayed there. But be warned that this boutique-hotel can be a bit of a disappointment to the one used to **** comfort We chose the hotel because of the highest rating on booking.com. But indeed we'd rather not rate it as 10%. The reasons are following: - the rooms are really small. Toilet and a bath are not separated. - furnishing is pretentious but poor - windows do not close toughly, it was cold in the night - no parking for guests, and cOncierge failed to explain where to park