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The room. The dealings with the staff.
The hotel's location is ideal- very close to the central points of the city and the staff are very helpful and courteous. The breakfast was extensive and delicious. The room service menu may need to be broadened, and given the great gym, a swimming pool would be a nice addition.
The hotel is well maintained. Clean and pleasant.
Staff, Comfort, convenience Lack of business facilities
Shopping and restraunts were very accessable. Quiet. View from room was not much chop.
We really enjoyed our 3 nights at this hotel and were very glad that we'd stayed in Den Haag instead of Amsterdam which was only 50 mins away by train. Set in a lovely quiet area close to public transport (which was frequent and efficient), near lovely shops, great restaurants and even an antique market on Thursdays so it was perfect.The hotel itself was very welcoming and the rooms well appointed and spotlessly clean. The breakfasts were excellent (try the poached eggs!) and the outside bar area very nice too. The hotel is only 40 mins from Amsterdam airport which is also very convenient for travellers. The charming little city of Delft is only 30 mins away by tram and has a fantastic antique market on Saturdays. No it was all good.
The room is excellent. However the stairs is awful ! The room is excellent. It is not so near to walk from the city center.
Very pleasant and helpful staff Extrenal noise (my room was near the staff carpark and exit from the kitchen)
the neighborhood was excellent, although in the center but very quiet and beautiful. not modern at all.
Very friendly staff, pleasant atmosphere and good room
Staff was exceptionally good. expensive parking and expensive breakfast.
Very nice hotel. The decor is designed in an old Dutch style mixed with modern amenities, high ceilings, bright windows and very comfortable bed. The breakfast is 23.50 per person, which is a bit steep.
Good value for money, but not excellent I have expected more due to photos
Attractively renovated hotel
Relaxed staff. Comfortable bed. Bath a bit small. Lacked character.
Excellent accommodation, good location to WEF and trams. It took too long to check out and because I was in a hurry I did not check the bill and I was overcharged for a breakfast i did not have.
Nice room They told me they didnt have any smoking rooms available, even though i'd booked one. I complained the phone didn't work, but receptio told me it did. They came up later and, of course, it didnt.
Size of the room, and away from the street (trams) and coffee/ tea maker in room. Walls needed re-painting and carpets needed replacing (stains)- even though this had been stated before on booking.com!! Contact email address for hotel, when I was delayed in London en route, not checked!
The staff was friendly and tried to help but unfortunately wasnt very knowledgeable i.e. on how to fix things and knowing that the internet connection was down. The breakfast was okay. The mattress wasnt very comfortable, the safe in my room didnt work, the expensive internet connection was down, when i checked out, they tried to charge me an additional 20euros per day.
The hotel was better than expected. I The hotel was very near to tram station and to the shpping area, the room and the toilet was clean was clean. The staff was very helpful I really felt I was at home rather than a hotel.
Reception staff assistance and friendliness; good breakfast with reasonable variety and good cappucino, but expensive as most in The Hague; tea service in room. No in-house restaurant for dinner or for room service; hallway near elevators was very grubby with stains and old dirt; someone's hair on the clean bath towels. note: I recommend hotel for someone what wants quick stay in good place. I stayed 1 night because was moving house locally.
My booking promised free wifi but the receptionist did not have this information and so I had to pay for Wifi access at €5 an hour. Neither did the room seem particularly spacious so can only guess that I was allocated a standard room. I did not have a printout of the booking and arrived late so didn't have the energy to argue. Ground floor room, which for a single female was not ideal. Room cold and no extra blankets.
I had booked a "Single" bedroom. However they upgreaded to "double" bedroom at no extra cost. Plus the staff is very friendly.
Nice and clean room, nice people and staff. Walls are too thin.
Good value for price and location. Excellent assistance from hotel staff.
easy to find, reasonable price, comfortable.
Very nice staff, comfortable and clean rooms and a near safe parking place. There is no lift and it is difficult to take the luggage upstairs and the price should be lower.
The room was unusaual - high ceilings and nice style. nice tv as well. here was no info about the hotel services in my room, I had a feeling, that the floor I was staying was in the middle of some improvement. but I liked my room anyway!
The hotel is well located along the tram 17 line. I had a spacious room and it was quiet. The wifi worked well, and it was free which seems to be unusual in Holland. Compared with other places I've stayed in around The Hague this one was good value for money.
location and the hotel was accessible during the day and night.
Nice calm place to relax and enjoy the city,staff were helpful and the hotel provides good value for money nothin
Very helpful staff. Very clean rooms. Lovely square to look over. Recommended
The staff were friendly and helpful in every way. Even though I was just a guest for one night, they made me feel welcome and that my stay was important to them. Everything was great!
Youthful environment and the good relation price vs quality. The hotel is splitted up in 3 buildings. Need to go to through the street to get to the reception and to the breakfast room.
nice atmosphere, nice room with all facilities I needed tram very nearby and wooden floors made some noice.
staff is excellent and helpful. the hotel is beautifuly kept and location is very central. bed is too small.
The staff were very helpful and gave suggestions about local restaurant etc. Everything fine
Good value for a tripple room. Free parking avialable on the street. Good buffet breakfast, helpful staff. Excellent Indonesian restaurant 5 minutes walk away.
Helpful staff, rental bikes available, good location There was new construction at the Hotel which involved noise from a bit after 07:00 each morning; wish I had known about it when I booked the room.
The room was comfortable and colourful in a beautiful traditional building. It had a large industrial looking elevator which worked well and was a good alternative to those steep narrow Dutch stairs. When we arrived for a wonderful breakfast (shortly before the service ended) there was only one egg left but a very friendly lady asked us in perfect English how many more eggs we would like and made us feel very welcome. My children were treated well. I came away feeling that even though I had paid a bit more than other places that it was a good value and I enjoyed my stay. It was a little bit hard for us to find (went past the same number on the other end of the street) and I thought the minibar fridge could have been updated.
Room very spacefull The temperature was cold in the room, with no possibility to tune it.
the staff were so friendly, welcoming and nice, just what youi need after a long journjey, and the breakfast was delicious and full of variety - well done
Staff Location (only if you need to stay next to the train station)
personeel was erg vriendelijk!! - geen lift aanwezig, zodat je helemaal je koffer naar boven moet slepen, en als je helemaal bovenin slaapt zoals wij, is dat niet echt handig - had veel meer van verwacht van een deluxe kamer, vond het prijs/kwaliteitsverhouding absoluut niet goed!
Free Wi-Fi. Rather good location in the city. The room was rather old, I mean the floor and the walls, so they were dirty.
Very small bed (for 2 persons). To hot in the room, could open window but noisy street in front of the hotel. People walking up or down the stairs at night makes a lot of sound (due to the iron stairs).
In a nice and quiet location. Could do with a couple of minor repairs in the room but cosy&clean nonetheless That breakfast was extra
lovely breakfast buffet
The staff at Delta was especially helpful and warm. We loved the location - it is located in a wonderful centrally located neighborhood - and found the room to be an accurate depiction of the website description. While it was spartan and utilitarian it was very clean and comfortable.
Excellent breakfast Friendly and helpful staff
we fetf very welcome no tea making facilties in the room
Very central, 5 minutes walk to centre. Very peaceful area. Kind, helpful staff, nice breakfast, comfortable beds. Great retro hairdryer! Breakfast could have been a bit fresher. The pastries and rolls were a bit stale. I would have liked fresh fruit to be made available too.
The hotel staff is nice! The location is far away from city center and the tram or bus transportation! We have searched for almost an hour to reach out to there. The local people has regarded this is the residential area.