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Nice comfortable rooms, clean, nice view, good breakfast The free WiFi is incredibly slow, almost unusable. Since I live in the Netherlands I could use my 4G connection instead, but speed of the Internet should really be improved a lot
The rooms we're excellent
Clean rooms, breakfast buffet, 5pm checkout on Sundays A bit far out, but city can quickly be reached with bike or tram/train.
I was asked if i would like to have a room with a view of the town bat check in. Fantastic to give me the feeling that i can choose. No other nh hotel i stsyed with has ever asked me that. Keep up the good work. The long line in the morning to chack out.
Excellent Room Rate was incorrect on checkout - luckily I'd taken a print of the booking.
very friendly staff, great service, great atmosphere in the hotel, loved the design, good breakfast buffet, great value for money location is central but not close to all tourist attractions, shops etc.
The location, nice neighbourhood, the hotel is brand new and perfect in every way
The Receptionist was able to get my wife and I checked in very quickly as we were running late for an appointment. The rooms were very clean and modern
The hotel, like all NH hotels is well designed without being stuffy. The breakfast was really good and went on until 12 on sunday which is amazing. We were also offered 5pm check-out on the Sunday for no extra charge. Staff were lovely. Would stay there again. Two complaints - the bed was a twin which they said was standard and the location - would have been nice to be a bit closer to the centre as trams end at 12.30. Great hotel for the price though!
Large, comfortable rooms and friendly staff There are no nearby restaurants or shops, which are open in the evenings or on weekends
I dont know - all very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!! nothing!
Helpful staff, well-kept room, serene location close to train station and very close to the city center, with a park right across the street.
The most comfortable hotel that I have ever stayed in A lot of building work in the local area
everything was very nice No
Location couldn't be better for a business layover The breakfast buffet is an added €18, and nothing included in it is nearly worth that price
Excellent hotel, staff friendly and helpful, overall very good value.
The quietness, the space in the room.
Excellent location in Centre of the Hague, very close to train station. Hague is only 30 minutes from Schipol Airport. Beds are very comfortable. Showers / Bathroom is clean and functional. Staff and services are a bit hit and miss. Internet and TV was not working. Breakfast is overpriced. My morning alarm call (from receptionist)mysteriously disappeared!
room + staff + location
The beds must be some of the best I have slept on. I travel constantly and live in hotels. This is better than my own house! Room is well sized and the decor is amazing. I had to point out to them that their pay channel TV was not functioning. They kept on telling us that the engineers are busy fixing it and will only take another 30 minutes. Needless to say.....3 days later we were still waiting for the engineers to fix it. The fact that they are currently building around the hotel makes it very noisy untill about 16:00 on a Friday.
very comfortable rooms good room service outside hotel alittle scuffy meals expensive
location, room (superior) v. comfortable; quiet despit warnings of construction nextdoor no Internet upon arrival, took more than 1h to solve the problem - then only through cable
It's in the middle of an ongoing building site - the heating does not work - the staff claimed not to know about my early check in requirement - the staff claimed the only room available was a suite at extra cost rather than the one I had booked - parking was non-existent and staff unconcerned