Book Thrifty car rentals in San Angelo

False Advertising

Pros: Nothing. They gave me an online quote and confirmation. I called the 800 number the day before I traveled to confirm what was need from me as far as payment insurance etc. Got to the rental desk and they said that what I was told over the phone and on the internet was incorrect and then told me a price 5 times the amount I had originally been told. This to me is unacceptable. I showed them all my paperwork from them and they still said sorry unless you are willing to pay this much higher price we cannot help you. I walked away. Very poor customer service.

Cons: Everything... after what I experienced I believe they are quoting low online and hitting people with higher charges when they are on the road and stuck.

We can do better

Pros: The staff is quick

Cons: The surprise in fees for such small car. The car had dents, seats were stained, and had a little smells to.