Guest Reviews
Overall Rating
7.1
Good
Based on 2,735 reviews
Cleanliness
8.0
Comfort
8.3
Pickup/Dropoff
8.3
Value for money
7.5
Pros
"Great car, nice and clean!."
(in 106 reviews)
"staff very friendly and helpful."
(in 114 reviews)
"Car was clean and decent."
(in 349 reviews)
Cons
"Bad customer service and rude"
(in 109 reviews)
"Everywhere else no cars available."
(in 101 reviews)
"Overcharged my credit card upon return."
(in 49 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
great car
car was great
car available
picked up the car
compact car
drop off the car
great price
friendly staff
car smelled
long line
great experience
-
10.0
Not a single problem...easy
Pros: There was no line to wait in
Cons: I liked everything about the experience
review from
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8.8
Good location and staff...
Pros: Easy process, staff was very polite and helpful. I was also given a Camery when I reserved a compact car, so that was appreciated.
Cons: The damage waiver I purchased was too expensive.
review from
-
2.0
False Advertising
Pros: Nothing. They gave me an online quote and confirmation. I called the 800 number the day before I traveled to confirm what was need from me as far as payment insurance etc. Got to the rental desk and they said that what I was told over the phone and on the internet was incorrect and then told me a price 5 times the amount I had originally been told. This to me is unacceptable. I showed them all my paperwork from them and they still said sorry unless you are willing to pay this much higher price we cannot help you. I walked away. Very poor customer service.
Cons: Everything... after what I experienced I believe they are quoting low online and hitting people with higher charges when they are on the road and stuck.
review from
-
10.0
Reliable
Pros: Quick and easy. Alma was great!
Cons: Wasn't aware of limitations out of state, needs to be on all websites.
review from
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4.0
We can do better
Pros: The staff is quick
Cons: The surprise in fees for such small car. The car had dents, seats were stained, and had a little smells to.
review from
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9.6
Clean car, friendly people
Pros: The ladies who helped us out were very nice, and made sure that we were satisfied wth the rental.
Cons: I didn't like that we got charged for a full tank of gas when we only used a quarter, but it was a cheap overall rental, so still not a huge deal.
review from
-
10.0
Not a single problem...easy
Pros: There was no line to wait in
Cons: I liked everything about the experience
review from
-
8.8
Good location and staff...
Pros: Easy process, staff was very polite and helpful. I was also given a Camery when I reserved a compact car, so that was appreciated.
Cons: The damage waiver I purchased was too expensive.
review from
-
10.0
Reliable
Pros: Quick and easy. Alma was great!
Cons: Wasn't aware of limitations out of state, needs to be on all websites.
review from
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9.6
Clean car, friendly people
Pros: The ladies who helped us out were very nice, and made sure that we were satisfied wth the rental.
Cons: I didn't like that we got charged for a full tank of gas when we only used a quarter, but it was a cheap overall rental, so still not a huge deal.
review from
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2.0
False Advertising
Pros: Nothing. They gave me an online quote and confirmation. I called the 800 number the day before I traveled to confirm what was need from me as far as payment insurance etc. Got to the rental desk and they said that what I was told over the phone and on the internet was incorrect and then told me a price 5 times the amount I had originally been told. This to me is unacceptable. I showed them all my paperwork from them and they still said sorry unless you are willing to pay this much higher price we cannot help you. I walked away. Very poor customer service.
Cons: Everything... after what I experienced I believe they are quoting low online and hitting people with higher charges when they are on the road and stuck.
review from
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4.0
We can do better
Pros: The staff is quick
Cons: The surprise in fees for such small car. The car had dents, seats were stained, and had a little smells to.
review from
Other suppliers in San Angelo scored
Where can I find Thrifty car rentals in San Angelo?
8618 Terminal Circle, Thrifty car rentals
Address
8618 Terminal CirclePhone
+1 325 949 8200Top Tips For Renting a Car from Thrifty in San Angelo
- Standard rental cars from Thrifty in San Angelo are around 55% cheaper than other car types, on average
FAQs About Renting a Car From Thrifty in San Angelo
What is the most popular rental car from Thrifty in San Angelo?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Thrifty in San Angelo.
How many car rental locations does Thrifty have in San Angelo?
Thrifty has 1 rental location in San Angelo. Take a look at our Thrifty rental location map to find the best rental cars near you.
Does Thrifty have a car rental location at the airport: Mathis Field Airport (SJT)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Mathis Field Airport (SJT)?
Yes