Pick-up location | San Angelo |
---|---|
Car types | Compact, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Minivan, Pickup truck, Standard, Standard SUV |
Rental locations | 7 |
Airport locations | 5 |
Popular agencies | Avis, Budget, Turo, Enterprise Rent-A-Car |
Compact | $56/day |
Intermediate | $30/day |
Standard | $34/day |
Full-size | $30/day |
Minivan | $61/day |
Full-size SUV | $53/day |
Pickup truck | $56/day |
Intermediate SUV | $29/day |
Standard SUV | $36/day |
One location in San Angelo
Filters
Reviews
10.0 Wonderful
Jul 2017
Pros:
There was no line to wait inCons:
I liked everything about the experience8.8 Very good
Feb 2017
Pros:
Easy process, staff was very polite and helpful. I was also given a Camery when I reserved a compact car, so that was appreciated.Cons:
The damage waiver I purchased was too expensive.4.0 Mediocre
Feb 2016
Pros:
The staff is quickCons:
The surprise in fees for such small car. The car had dents, seats were stained, and had a little smells to.9.6 Wonderful
Oct 2015
Pros:
The ladies who helped us out were very nice, and made sure that we were satisfied wth the rental.Cons:
I didn't like that we got charged for a full tank of gas when we only used a quarter, but it was a cheap overall rental, so still not a huge deal.One location in San Angelo
Filters
Show reviews that mention
Reviews
2.0 Poor
Nov 2020
Pros:
Staff very unfriendlyCons:
The staff10.0 Wonderful
May 2019
Pros:
EverythingCons:
Nothing10.0 Wonderful
Jul 2016
Pros:
Clean car, just like I ordered. Easy in and out = perfect!8.0 Very good
Apr 2023
2 locations in San Angelo
Filters
Reviews
8.0 Very good
Jan 2021
Pros:
Staff was friendly. The vehicle drove very well.Cons:
There was some trash in the vehicle leftover from previous customers. I felt it could have been cleaner.2.0 Poor
Jun 2019
Pros:
Nothing. I lost $65 dollars because I assumed I could use my debit card as a credit card like I can everywhere else.Cons:
I came to pick up the car after paying online and having everything setup. I could not get the car because I dont have a credit card and the guy wouldn't take my debit card, eventhough all he needed it for was a $200 hold. Also no refund because the cancellation fee is the same as car price.10.0 Wonderful
Mar 2019
Pros:
Very nice staff and very clean vehiclesCons:
Nothing, the lady who gave me the car was very nice and really polite. Will definitely be renting from y’all again5.6 Fair
Oct 2018
Pros:
I typically dont have issues with Hertz vehicles. The staff is friendly and gets the job done.Cons:
Inside of car was dirty when I received it. Also, car didn't have windshield wiper fluid. Would suggests having another person on call in case of vehicle emergencies. There is only one person working the front desk, and when I tried to drop my car off it took a lot longer because there was a break down that had to be handled, leaving no one at the desk.10.0 Wonderful
Sep 2018
Pros:
The woman who helped me was friendly and efficient. The whole process was easy. I will definitely rent from Hertz again.10.0 Wonderful
Apr 2018
Cons:
All great!One location in San Angelo
Filters
Reviews
8.0 Very good
Sep 2022
10.0 Wonderful
Apr 2019
Pros:
Friendly and helpfulCons:
None8.0 Very good
Dec 2018
Pros:
Car was good and clean and friendly people6.0 Okay
Nov 2018
Pros:
It was a nice carCons:
Took a while before I received the car. The car wasn’t really clean and a bit smelly (put in an own air freshener) The fact once you used an e-toll way, you pay for every rent day even though you used it once is what I dislike a lot2.0 Poor
Sep 2017
Cons:
What's the purpose of making a reservation if the car is not ready. We waited almost an hour to get car. The animal hairs inside & in trunk were gross.8.0 Very good
Aug 2017
Pros:
I got the car I needed in the amount of time I wanted.Cons:
The car was not thoroughly cleaned from the previous renter. It smelled like smoke still when I picked it up.3 locations in San Angelo
Filters
Reviews
2.0 Poor
Apr 2021
Pros:
We booked a oneway rental but when we tried to collect car they said they don't do one-ways. We had to have friends drive us to our destination.Cons:
Everything3.6 Poor
Oct 2019
Pros:
The office is disgusting. Very dirty. The cove base is ripped up along the walls. There were dead insects all over the waiting room and bathroom.Cons:
When I went to get in the car it was on empty. I had to wait for them to go fill it up before I could leave. As I made this reservation several MONTHS in advance. It would be nice if the car was ready to be picked up at the time I reserved.3.2 Poor
Mar 2019
Pros:
Pick-up & Drop-off were easy. While dropping off, the agent was only apologetic for my inconvenience for the vehicle I was given and for the customer service when picking up. Apologizing didn’t make my experience any better nor did it satisfy me.Cons:
Aside from apologizing and feeling bad for the inconvenience I faced, Agent should have done more and satisfy me so that I would come again to rente with Enterprise.10.0 Wonderful
Feb 2019
Pros:
The staff was very friendly and the service was excellentOne location in San Angelo
One location in San Angelo