Would you like to save as your currency permanently or for this visit only?
Nice quality linens. Front desk staff were all very customer oriented and professional. Breakfast was very nice and area large enough to not feel crowded.
The hotel seemed pretty clean. The 24/7 cookies were pretty good. Location is convenient to hwy and many restaurants. Did not like the handicap bathroom. It was a lil odd. The hotel staff always seemed to be absent from the frontdesk or on the phone. Everything was fine, otherwise.
There was not one thing I liked about this property. As a frequent users of this chain thus property was a disappointment. The staff was rude, the property was dirty. The staff complained about being overworked. My room was not acceptable and they refused a room change.
Housekeeping at 8 am! Can hear everything going on Disgusting rooms
Not too much - just that it was pet friendly and we could bring our cat into the room. Found sink drain plugged. Staff brought a toilet plunger to clean the sink where we brushed our teeth and washed our faces - UGH!!! Front desk clerk rattled of an obviously memorized "welcome" speech so fast that neither of us was able to really understand any of it. Another "guest" parked their truck with a refrigeration unit which ran all night right outside our window - noisy..
Great location right off 95. Took me forever to find a place to stay online that didn't have complaints of bed bugs and dirtiness. This place is perfect for a one night stay. No breakfast that I saw. A/C unit did not work in the room. Fortunately, it was 50F outside so I just turned the fan on but the room was a bit muggy so A/C would have been nice. For some reason the bathroom floor flooded while I was in the shower. I didn't see any leaks and the shower curtain didn't have any holes so I have no idea where all the water came from.
Location is good for the price. Someone got a key to my room and walked in to my room while I was in the shower. Ignored by staff
very clean room, service was great, parking was a breeze location perfect
Friendly staff, spent a relaxing night. Felt secure. The in room fridge was loud, didn't notice until the TV was turned off. Not a deal breaker.
Very clean with comfortable beds.
Great place to stay! Very clean room and friendly staff. I did not like that you can get the room cheaper if you don't book through an online site.
Candy and Bill at front desk very friendly. Room clean, functional and bed firm. Nothing of note
I forgot a blanket there, called them an hour later and told them. I was later getting back by there to pick it up and they had gave me a reminder call. Got blanket and was on my way back to va.
great pool, adequate breakfast, responsive and attentive staff they need to attend to cleanliness more carefully. Though the room looked clean, it was only on the surface. Bathroom baseboards were very dirty. There were creepy white stains on the seat and arm of the upholstered chair. We washed our hands a lot while in the room; fortunately, they provided lots of soap. The pool and deck area were very clean, as were the public restrooms and breakfast area.
Staff was pleasant, room was very clean Furniture was worn and scarred, decorating was dated. One lamp didn't work but front desk staff said they were alone so couldn't come to fix it - asked if I wanted to bring the light bulb to the front desk to check it!
Very nice manager! clean rooms! Big rooms! Comfortable beds!! Excellent breakfast! Loved the muffins! And fresh juice i think! Loved the small nutella packets! Free and fast wifi! They have a pool and a hot tub though i didnt use it. A bit on the expensive side. Room service would have been good since it was expensive already.
Rooms very clean. Best value for your money Nothing
Easy access from I95. Very comfortable bed. Great breakfast. TV had a loose cable connection. I had to fiddle with it to get it to work- temporarily- before it quit altogether.
Great value clean and friendly staff.
Great location. Beach views and access are amazing The room was not ready on time, and after a 12 hour drive, that was a bit frustrating. They gave us a discount for the first night. The fellow patrons were constantly drunk and loud throughout the stay.
A couple checked in at the same time without reservations and received a rate for the same room $15 less than Kayak by using either their AAA or AARP membership ID. I tried it the following week and obtained the lower rate!!!!!!!!!
Some rooms had refrigerators some did not, yet this was not disclosed nor was there a discount for excluding this advertised amenity. Beds were uneven- not s comfortable sleep.
excellent breakfast menu clean breakfast area very nice helpful staff thank you for only having the weather on the TV and not the depressing news,,,,which is not always good for families with all the ugly topics no newspapers available
Location & proximity to local restaurants N/A
Location and the staff were very professional.
Loved this hotel. Clean and quiet, it was everything we wanted! Nope, had a fantastic stay. Two thumbs up!
The only thing that made this hotel average was the staff member that worked around 1-130 the day of July 22(Friday). We were not pleased with the room we received & she called residence inn next door & they (Sparkle Cotton) accommodate us,Thanks to her The rooms were nothing like the pictures online, the lobby area smaller than advertised, & some of the staff members were not friendly... Just the one sweet lady that helped us July 22 around 1-130 Friday. Thanks to her we were accommodated.
Clean, new and comfortable! The expensive pet fee
Comfortable bed, pillows, sheets; spacious and clean; great location near i95, and close to a good selection of restaurants and stores. Room AC unit was noiser than normal.
Clean, new. Didn't like getting studio room, was cramped, even for two because of its design.
did not like that it is pet freindy and you can get the same room that might have had dogs or cats in it the nite before .If someone with bad allaig is staying there that mite be a problem they should keep the pet in all the same rooms
This guest did not leave comments about this hotel.
Townplace Suites is like a slightly scaled down version of Residence Inn. It was well appointed. The work desk area was one of the best designs I've seen. All the tech connections plus a roll-out desk to create more work space.The kitchenette was nice. No ramp in the curbing at the door for rolling luggage. Odd.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
There were some reviews about the rooms being dirty. I didn't have that problem at all. Everything was clean and tidy. A breakfast in the lobby was convenient/appreciated I wish I could have gotta a little lower rate
BED BUGS!!! Management has taken over a week to process my room refund. Terrible service.
very stylish decor up to date checkin was a bit of a hassle took awhile at desk then finally got up to everything all set parked the car only to have the key cards not work had to go thru the wait all over again to get the key cards fixed....
Everything. Felt like home away from home No
I consider myself to be an extremely ''picky'' hotel traveler. I want 5-star quality even if it's only in a 3-star hotel and I want it at a reasonable price. Well, I must say that this hotel has certainly lived up to my very high expectations. The facility was CLEAN, the staff was friendly and the furnishings were modern & aesthetically appealing. The full-size refrigerator & other kitchen essentials were great to have on our 3-night, weekend trip. Shopping, dining and entertainment options are within walking distance from the hotel's front door. Perhaps it was because the hotel is only a few weeks old or maybe it has something to do with the reputation of the Marriott name. Only time will tell. . . I definitely recommend this hotel to ANY traveler! ! !
pet friendly; great breakfast spread; comfortable bed; friendly staff
Pet friendly does not mean that smell of fur/pet is everywhere, especially from the carpet. Fitness room is not well managed: out of order, and noise from inappropriated setup.
A very good value compare to other hotels we have stayed in along I-95. Parts of the hotel such as the doors look like they are 40-50 years old but furniture, bathrooms, and other parts seem to be recently renovated. The whole place was very clean and well maintained.
I love that this hotel chain offers rewards and allows guests up to 2 pets to stay free of charge! My husband and I always look for La Quinta because of its pet-friendly policy and have been quite happy with the cleanliness and convenience of these hotel amenities.
Fairly clean and organized. Parking and keyless entry were good. Check in was good with someone waiting at the desk. Complimentary breakfast was horrible and just thrown out there with little care. Not sure the eggs were real and sausage was under cooked a bit and fairly greasy. Just a loss of personal touch. Donuts, bagels, and other stuff were on the stale side. Check out was slow as nobody at the counter for several minutes but could hear them chatting in the back. Elevator made funny noises like it was going to break down. No fan in the bathroom. Curtains would not close all the way to dim light and for privacy.
It's clean, checkin and checkout are quick and easy, and it's pet-friendly! You'll see lots of pets around!
We love this place because of how pet friendly it is. Anybody who travels with their dogs should definitely consider this place.
It was a convenient stopover on our long two-day drive. It worked well for what we were looking for. Nothing exceptional, nothing horrible...decent place to spend the night. The room was by no means dirty, but it was not the cleanest Holiday Inn room I've stayed in either.
Leaving The women who checked us in was beyond rude and expressed deep discuss that we booked outside of the hotel. The biscuits at breakfast tasted like menthol, there was no juice or coffee and the other food was covered in grease. Bathroom was dirty and remenescent of the 80's. Outside is dirty and slippery due to ancient air conditioning systems.
Breakfast was good Room smelled pleasantly, But it was strong enough so all we could think was it must have been a smokers room at some point
The location is close to the highway and having the breakfast available is nice when traveling The breakfast options weren't that great. The only fruit that was provided was unwashed apples. The room had layers of dust on the counters and had a smell of cheap air freshener. I just stayed at a hotel on the same road 2 weeks before that cost less and was a 3 star much cleaner and more updated
Staff was friendly and helpful. Lobby and room was clean. Breakfast was much more than contenential. Pool was green - even though it was the second week of June. It took three days to get it clean.
Overall the room was very nice, spacious and comfortable. The front desk staff was very busy when i arrived and they handled the rush with efficiency and a smile. The room (#133) smelled vaguely of cigarette smoke - especially in the bathroom. I could not figure out exactly where it was coming from and it wasn't overwhelming so I didn't mention it when I was there. However, when I got home that night my husband commented that I smelled smoky so it managed to get into my hair/clothes during the 16 hours i was there.