Guest reviews
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Families
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Solo
Overall Rating
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10.0 "Internet works perfectly."10.0 "100% said the
wifi quality was great ." -
9.7 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.9 "99% thought it waseasy to get to the train station ." 10.0 "100%liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
8.9 "Vibe was good."8.7 "87% thought, the
hotel was modern ." 9.1 "91%enjoyed the friendly atmosphere ." 8.5 "85%enjoyed the lobby entrance ." 10.0 "100% said it was astylish hotel ." 10.0 "100% thought thehotel was luxurious ." -
8.6 "Generally very clean."8.2 "82% said
rooms were clean ." 9.4 "94% thoughtit was clean ." -
8.1 "Great service."9.6 "96% thought the
service was very professional ." 8.3 "83% said thebooking process went smoothly ." -
5.0 "Rooms are ok."5.5 "
Beds were acceptable for 55%." 6.3 "Only 63% thought theair conditioning was adequate ." 5.8 "58% said theview was so-so ." -
3.5 "Not very comfortable."2.3 "77% said
rooms were small ." 4.8 "52% thought it wastoo noisy ." 4.5 "55%criticized the small bathroom ."
Overall Rating
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9.8 "Terrific location."10.0 "
Near to public transport , according to 100%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.0 "Awesome vibe."8.7 "87% thought, the
hotel was modern ." -
8.6 "Generally very clean."8.3 "83% said
rooms were clean ." 9.3 "93% thoughtit was clean ." -
8.3 "Great service."9.7 "97% thought the
service was very professional ." 7.9 "79% said thereception staff was great ." -
7.8 "Good amenities."7.7 "77% thought the
building was wonderful ." -
5.1 "Rooms are ok."5.5 "
Beds were acceptable for 55%." -
3.5 "Not very comfortable."2.3 "77% said
rooms were small ." 4.8 "52% thought it wastoo noisy ."
Overall Rating
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9.8 "Terrific location."10.0 "
Near to public transport , according to 100%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Easily accessible by car , said 100%." 10.0 "100%liked the proximity to shopping ." -
8.6 "Generally very clean."8.3 "83% said
rooms were clean ." -
7.9 "Good amenities."7.9 "79% thought the
building was wonderful ." -
7.9 "Good service."
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7.7 "Good breakfast."
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5.1 "Rooms are ok."5.5 "
Beds were acceptable for 55%." -
3.5 "Not very comfortable."2.1 "79% said
rooms were small ."
Overall Rating
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9.9 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "100%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." -
9.1 "Awesome vibe."8.9 "89% thought, the
hotel was modern ." -
8.6 "Generally very clean."8.2 "82% said
rooms were clean ." -
8.1 "Breakfast is good."
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8.0 "Amenities are good."7.9 "79% thought the
building was wonderful ." -
5.3 "Rooms are ok."5.5 "For only 55%, the
bathroom was ok ." -
3.3 "Not very comfortable."2.4 "76% said
rooms were small ." 4.6 "54% thought it wastoo noisy ."
Overall Rating
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9.7 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 9.9 "99%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." -
8.6 "Vibe was good."9.0 "90%
enjoyed the friendly atmosphere ." -
8.1 "Generally very clean."7.9 "79% said
rooms were clean ." -
8.1 "Great service."
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7.9 "Good breakfast."
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5.5 "Rooms are ok."5.9 "For only 59%, the
bathroom was ok ." 5.8 "Beds were acceptable for 58%." -
3.9 "Not very comfortable."2.7 "73% said
rooms were small ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
Good location, close to the subway. In an area with a bunch of restaurant and activities. Quite and calme.
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7.7review from
Location near Akasaka metro station is literally two small blocks away, perfect for getting to Shibuya, Tokyo station and other interesting spots. The surrounding area is great too and the hotel is clean, well-appointed with everything you could need. Rooms are small, but they work well as with everywhere in Japan.
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7.7review from
Cleanliness & upkeep was excellent. Most of the hotel staff not understanding English
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7.3review from
Cleanliness Ckeck-in time 15..00 is not good. We arrived to Narita at 8.00 morning, left our luggage at the hotel and were walking tired. Why not to permit check-in at 12.00 (if it is possible) as many hotels in Europe do without extra chage?
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6.3review from
The hotel is in a prime location. The cost is not bad for Tokyo. The internet is fast if you plug in your own laptop to the LAN line. Booking.com represented the room as a double when in fact it is a semi-double. Semi-double is a peculiar room type in Japan that is smaller in bed and room size to a real double. Note that with a semi-double my wife and I had to constantly rearrange our two bags in the room to move around. The supplied computer is really slow making it seem as if the internet connection is slow when in fact it is fast (see likes).
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8.0review from
Was very clean, very good located and they offer a breakfast
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7.3review from
excelent location, very central and closed of the conveniences : restaurants, bus for airport, tourist sites : imperial palace, temples...
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8.0review from
It is very conveniently located 2 minutes from the Akasaka Mitsuke metro station. You can get to all areas of Tokyo by the extensive metro and train system. There are lots of shops and restaurants nearby. The Excelsior Cafe connected by a door to the hotel is a nice cafe - very popular with locals. The hotel's green policy is great. You can choose not to have your room 'done' if you are staying 3 nights, but garbage is taken out every day. From Narita take the Express to Tokyo station. From there take the Marunouchi metro line to Akasaka Mitsuke - 4 stops. If you have not googled the hotel before hand, it might be difficult to find the hotel from the Akasaka Mitsuke station. Take the escalator up to the 'Sotoburi for Akasaka' exit. Go out the Akasaka exit (Belle Vie). In day time you can cross the street and take the passage way between two buildings to the next street. Turn left and the hotel is immediately on your right. Alternately from the exit, turn left to the crossroad. Turn right, and right again. The hotel is on your left hand side. Total walk is less than 40 m.
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6.4review from
The location of the hotel in the quiet and pleasant area of Akasaka was very good. Excellent public transport links to other areas of the city were within easy walking distance. Having personal access to the internet in the hotel room was a real plus. The staff were helpful and friendly. I enjoyed my stay in the hotel.
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6.6review from
Hotel is very clean and comfortable. Location is great. Breakfast was only continental, nothing Japanese in the menu. You need to pay in advance, not when checking out. They haven't international TV channels nor WIFI.
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8.0review from
Was very clean, very good located and they offer a breakfast
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8.0review from
It is very conveniently located 2 minutes from the Akasaka Mitsuke metro station. You can get to all areas of Tokyo by the extensive metro and train system. There are lots of shops and restaurants nearby. The Excelsior Cafe connected by a door to the hotel is a nice cafe - very popular with locals. The hotel's green policy is great. You can choose not to have your room 'done' if you are staying 3 nights, but garbage is taken out every day. From Narita take the Express to Tokyo station. From there take the Marunouchi metro line to Akasaka Mitsuke - 4 stops. If you have not googled the hotel before hand, it might be difficult to find the hotel from the Akasaka Mitsuke station. Take the escalator up to the 'Sotoburi for Akasaka' exit. Go out the Akasaka exit (Belle Vie). In day time you can cross the street and take the passage way between two buildings to the next street. Turn left and the hotel is immediately on your right. Alternately from the exit, turn left to the crossroad. Turn right, and right again. The hotel is on your left hand side. Total walk is less than 40 m.
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7.7review from
Location near Akasaka metro station is literally two small blocks away, perfect for getting to Shibuya, Tokyo station and other interesting spots. The surrounding area is great too and the hotel is clean, well-appointed with everything you could need. Rooms are small, but they work well as with everywhere in Japan.
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7.7review from
Cleanliness & upkeep was excellent. Most of the hotel staff not understanding English
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7.3review from
Cleanliness Ckeck-in time 15..00 is not good. We arrived to Narita at 8.00 morning, left our luggage at the hotel and were walking tired. Why not to permit check-in at 12.00 (if it is possible) as many hotels in Europe do without extra chage?
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7.3review from
excelent location, very central and closed of the conveniences : restaurants, bus for airport, tourist sites : imperial palace, temples...
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6.6review from
Hotel is very clean and comfortable. Location is great. Breakfast was only continental, nothing Japanese in the menu. You need to pay in advance, not when checking out. They haven't international TV channels nor WIFI.
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6.0review from
Good location, close to the subway. In an area with a bunch of restaurant and activities. Quite and calme.
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6.3review from
The hotel is in a prime location. The cost is not bad for Tokyo. The internet is fast if you plug in your own laptop to the LAN line. Booking.com represented the room as a double when in fact it is a semi-double. Semi-double is a peculiar room type in Japan that is smaller in bed and room size to a real double. Note that with a semi-double my wife and I had to constantly rearrange our two bags in the room to move around. The supplied computer is really slow making it seem as if the internet connection is slow when in fact it is fast (see likes).
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6.4review from
The location of the hotel in the quiet and pleasant area of Akasaka was very good. Excellent public transport links to other areas of the city were within easy walking distance. Having personal access to the internet in the hotel room was a real plus. The staff were helpful and friendly. I enjoyed my stay in the hotel.
