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Very accessible None
The hotel staff were very helpful and polite and the hotel itself was very comfortable The room wasn't warm enough, neither was the water in the shower/bath, and I had terrible trouble parking near the hotel on the night I arrived, I assume due to a function there ?
We enjoyed the dinner and the time afterwards in the bar. Team were very helpful. The heating in the bathroom was not up to what was needed during a cold spell.The room was furthest away from the centre.
The staff were polite and extremely helpful. The hotel was comfortable although the lift was a little small.
The atmosphere in the bar in the evening was relaxing and Christmassy and the bar food and breakfast were excellent. The bar area could have been a bit warmer.
General ambience and helpfulness of staff. The evening meal was of a particularly high standard. Too much chlorine in the swinning pool!
Location and leisure facilities. The hotel could be so good, but misses the mark. Very slow service - poorly cooked food - expensive dinners for what was available - dirty crockery - wanted to charge for using the in-room safe
We found it to be a high class hotel with very good buffet breakfasts and a wonderful view if the bay We found the hotel car park very dark and dingy
Needed bedware changing , but otherwise perfect as above
Graham and Tracy are the perfect hosts, we were made to feel 'at home' as soon as we arrived. Hotel and room beautifully decorated with tasteful furnishings and immaculately clean. Breakfasts are superb.
The hospitatlity was wonderful as well as the food. The rooms were clean and well lit. Updated bathrooms en suite.
Very relaxing and a very warm welcome - would recommend
attractive comfortable surroundings.Good location.
Everything about the place was fantatstic and the owners were so attentive to our needs.
Very nice and central location. Made to feel very welcome.
We liked the fact that our hosts were friendly and helpful, the food wasdelicious and the rooms immaculate. As it is a smaller guest house, our hosts provided a service which was personal to them to which they can be proud of. we liked everything about the hotel.
Peacefull and relaxing time in a beautiful, immaculate house. Attentive owners who care you have a good time.
Everything! The rooms were beautifully decorated and spotlessly clean. The breakfast was cooked to perfection and the owners wer lovely people.
the room was wonderful and really comfortable
Our stay was so relaxing from start to finish such a great couple that run this place and we will go back.
The friendliness of the owners,cleanliness of the facilities,The fact that your breakfast was cooked from scratch no pre cooked food was used.
The owners Carol and Andy were very pleasant and helpful, suggesting places to visit and things to do.The accommodation was very clean and modern. The breakfast's were excellant. Cannot praise them enough. The bedroom and bedding was beautiful, but we were very warm at night. A top sheet for warm weather might be helpful.
Bright , light and clean. Nothing.
Very friendly atmosphere. Spotlessly clean spacious room ("superior") which had a huge bed, quality furniture and small shower ensuite. Good breakfasts. Easy walk to station and seafront or bus stop few yards away.
Friendliness of owners and location for town was very good
location was excellent, could get to lots of popular places quickly. The en suite shower was on the small side, a larger person would have had difficulty.
We were made to feel very welcome by the owners, shown to our room and given a welcome pot of tea and biscuits. Throughout our 4 days there, nothing was too much trouble, excellent breakfasts, and friendly, as well as informative, conversations. The location was ideal for a walk down to the sea front or the train station, with regular bus services nearby if we wanted to go further afield.
Cleanliness and hospitality of owners Andy & Carol
We had a very nice family room which was very large and comfortable for all of us. The hosts were thankfully very understanding and accommodating of small children!
The friendliness and location The restaurant was closed which was very disappointing to me as I prefer to eat in the hotel. With a young child with me we had to go out every night to find somewhere to eat
Advertises a bar which did not open, also said it was close to town centre but was a half an hour walk away.
The lady who runs the hotel is lovely. The hotel is very clean and beautifully decorated. Breakfast was good. It is a good 25 minute walk into Torquay.
great room, great location, good breakfast and friendly helpful staff.
beautiful room, friendly staff, good breakfast
Friendly helpful staff, quiet location, nice environment. Restaurant was closed
The owner was lovely and made me feel very welcome. The bed was comfortable and it was nice to have the freeview TV I would be nice to have the internet.
close to beach and all amenities, good sized car park.
quiet area very small en-suite. Had to look for reception staff as no one around. was not given info about breakfast or use of TV when checking in
We stayed in Torquay for the events surrounding the Agatha Christie anniversary. We found the Hotel an excellent base, for its proximity to the main places of interest -Museum, walking tour, Peignton Library, & the Promenade Also, the Hotel had an old-fashioned air, in keeping with the event, without being in any way 'down at heel' and the breakfasts were good not really
breakfast The room- only one on the ground floor, next to gents, office and carpark, in private section. Small room. Noisy from other guests arriving and in lounge area.
Room very tidy, well decorated,good complementary shampoos and soaps.all the digital tv channels. At breakfast, couldn't fry an egg to save his life.
Excellent facilities friendly host good food ideal location for Torquay sea front
location.good value.pleasant breakfast.warm room. it was classed as 4 star aa rated hotel on the internet,when in fact it was 2star rated & met those standards.
Privacy, friendly staff, could come and go as you pleased, good food.
Friendly staff (including Oscar the cat), nice room, good breakfast. Execellent location in quiet road part way between railway station & town and a few minutes walk from sea front.
The welcome we recieved was terrific right from the start was excellent and would recommend particulatly to G&S fans.
Friendliness and efficiency Poor water pressure for bath/shower
I felt like viziting frends.
lovely breakfast and friendly staff telly in the bedroom? was almost on the ceiling gave me a headache
Julie and John give everybody a warm welcome. Exton was always clean and tidy. The room was cleaned and included fresh towels every day. A very pleasant place to stay.
Cant recommened highly enough!! Julie, John and their lovely children couldn't have done any more to make us, and especially our 2 year old daughter, feel welcome. A credit to their profession. We will be back!! Nothing, everything was fantastic.
Made to feel welcome with a lovely pot of coffee. Great weekend!
the atmosphere was very friendly and the owners made us very welcome we shall stay there again nothing
We were made very welcome and able to instantly relax.Hosts were at ease and enjoy what they do which put us at ease. Room was stylish,comfortable,clean and warm topped off the following morning by a terrific breakfast.All in all an enjoyable experience. No
Very friendly and excellent breakfast.
Lovely welcome on arrival. Very well appointed bedroom and lounge for guests. Enjoyed a really relaxing stay. Good breakfast with lots of choices too.
The people who ran the hotel were so friendly and couldn't do enough to help make our stay as lovely as possible. They were wonderful
The management welcomed us with a cup of tea and were very friendly... Nothing..all was great....
Friendly proprietors; excellent breakfasts. Dark room with small windows, needing the light on all the time.
Very welcoming Hosts, they assisted with our suitcases, and went out of their way to be sociable and helpful at all times. There was nothing we didnt like
Friendly, professional owners with a high standard of service. Immaculate hotel. Lovely breakfasts.
Owners Very Friendly N/A
Guest house and room very clean and staff friendly and helpful. About 5 min. walk downhill to seafront and another 5min. walk to harbour.
Standard of hotel was much higher than expected
Warm welcome, clean room, good breakfast, good location. No problems, everything we were looking for from a B&B
Very impressed No bad points at all
Cleanilness of room and friendliness of hotel staff
Very pleasant, comfortable guest house. Excellent breakfast. Near to all amenities - buses, sea and town centre 10 minutes walk. Rather limited parking area but parking allowed at top of road without any charges.
The hotel was extremely clean and smart. Also the owners very hospitable, had good local knowledge etc.
very friendly without being to pushy no
Small things, like odd siting of TV, very high up
The availability of freeview in the rooms.
It was friendly, breakfasts were really good and hotel conveniently situated for my personal needs.
friendly and helpful staff and good value for money
Food was good, room was spacious. No
Very convenient for Riviera Centre and very good value. The Glendower Hotel will be at the top of my list the next time I travel to Torquay.
Room was nicely furnished and very clean; friendly and welcoming owners; convenient yet quiet location; very nice breakfast. I will certainly stay there again next time I'm in town. Thoroughly recommended!
The staff were genuinely very helpful and made our short stay more enjoyable. The room was of a very good standard. No issues considering the type of property, the owners enthusiastic desire to help and the reasonable cost.