The hotel staff were very helpful and polite. The hotel facilities were very extensive and were ideal for family holidays. The food was of a high standard, and the hotel was very clean. There are some parts of the building which are very shabby, and the rooms and bathrooms need a re-furb..
the staff very pleasant and helpfull our stay very relaxing
A highlight of this hotel is the friendliness if the staff and the lengths they go to in order to accommodate your every need.We had a 16 month old baby with us during the stay.they could not do enough to accommodate our needs in terms of meals etc.excellent! Could do with general modernisation.
The swimming pool was lovely The mattresses were not very comfortable, the staff were unhelpful and the decor and facilities were a bit backdated.
Staff friendly and attentive. Plenty to do in hotel itself Room bit hot drinks expensive
good clean hotel, very good breakfast
excellent staff - very friendly
Nice friendly atmosphere, very pleasant breakfast
The hotel was very comfortable. Breakfast was very good and youcould have a variety of choices. The owners were very helpful and would do what they could to make your stay as relaxing as possible.
very friendly proprietors, excellent breakfast, nice bar and lounge, tasteful decor, good parking and location superb there is nothing to dislike about this hotel
The staff were helpful and friendly, the room is immacculate, the breakfast fantastic (including own filter coffee - even decaf!), bus stop outside front door, walking distance from harbour, car parking all day for free, reasonable rates.
the location, hotel and staff wonderful will recommend to friends and family plus two cars parks which is a bonus in torquay
Very clean, Modern bathroom fittings. Quality furniture.Super breakfast and friendly staff Only downside is the steps to the Hotel and adjacent Car park and we were on the top floor. Not a problem to us but could be to others.
We both travel a great deal and have not come across such a high standard of decor in a room, very impressed no
Hosts were helpful and friendly. Clean, comfortable room and good breakfast. Close to lots of restaurants and bars
The owners were very friendly. the room was cosey. breakast was nice as well. lacation was only a shart walk to the beach. Parking was a problem. had to pay for parking at hotel accross the road.
friendly, welcoming with good food & very helpful with holday information
The owners were very friendly and informative and the breakfast was excellent.
Nice Friendly People very high Standerds
Very friendly, helpful and welcoming. Room spot on. Breakfast fresh, hot and plentiful.
The owners were pleasant and very helpfull. The breakfast was excellent and the rooms kept clean and tidy. Access to all local amenities was superb.
Hotel Staff were very friendly and helpful. No
Owners very friendly and guesthouse spotless. Lovely breakfast.
location, price, breakfast
Room very tidy, well decorated,good complementary shampoos and soaps.all the digital tv channels. At breakfast, couldn't fry an egg to save his life.
breakfast The room- only one on the ground floor, next to gents, office and carpark, in private section. Small room. Noisy from other guests arriving and in lounge area.
location.good value.pleasant breakfast.warm room. it was classed as 4 star aa rated hotel on the internet,when in fact it was 2star rated & met those standards.
Privacy, friendly staff, could come and go as you pleased, good food.
Excellent facilities friendly host good food ideal location for Torquay sea front
Friendly staff (including Oscar the cat), nice room, good breakfast. Execellent location in quiet road part way between railway station & town and a few minutes walk from sea front.
I felt like viziting frends.
The welcome we recieved was terrific right from the start was excellent and would recommend particulatly to G&S fans.
lovely breakfast and friendly staff telly in the bedroom? was almost on the ceiling gave me a headache
Friendliness and efficiency Poor water pressure for bath/shower
Very warm welcome. Nice clean room which lovely white fluffy towels and an excellent array of toietries
Friendly atmosphere, felt welcome; very helpful owner and his wife; off street parking, though may be difficult in busy periods; lovely room though not the one I thought I had booked with booking.com as the picture and room did not seem the same However I would happily have this particular room again; most important the hotel was free from annoying noises during the night. Superb TV Hot and cold water very slow
Made to feel very welcome with complimentary drinks on arrival. Friendly staff, nothing too much trouble.
The breakfast was very good, The bathroom was tiny, with a basic shower and the water pressure was very poor too. however this did not impact on our 2 day stay at all.
nice friendly hosts, excellent room, excellent breakfast the car park was a little difficult to get into and out of
Friendly close to harbour and restaurants
How friendly the owners were, made you feel very welcome. Great breakfast! Very central to town.
the hosts were nice location good food was good hotel parking
Central location.very easy walk to town.good breakfast. We arrived to be told we had not been booked a room there,even though I had a reference no from activehotels.when I got home I queried it and was told the hotel had received my booking and they had also received a fax to confirm my booking.we were disappointed but took the only double room left,which I have to say was not the best.the window had been propped open with a piece of wood,the ceiling in the bathroom was covered in dust/cobwebs.it was dingy and outdated.we took the room with a view that we only needed to stay a night!the car park was very difficult to negotiate.whilst we were there a chap managed to ground his car on the hlly car park,he ended up parking outside and the following morning received a parking ticket.
it was very relaxed very welcoming and right next to everything.
The car park is not for the faint hearted. Unable to shower as a hose over the bath and no shield to enable a shower
friendly people who run it steep zigzag drive upto car park
food good The pictures were very deceiving, room was not as in advert, much smaller.
A lovely hotel within walking distance of Torquay. Welcoming staff who are very friendly. Last bit of walk to hotel is a bit steep.
Nice clean and friendly hotel Room a little bit small
Hotel was very comfortable , breakfast was excellent and staff were very friendly. The owners helped us out when we were in a fix - they have hearts of gold. The location was great for getting out and about in Torquay.
My wife didn't complain about anything so it must have been good as she doesn't like Hotels or B&B normally . The owners were very good
Excellent service and breakfast. Very clean and tidy. Great location near all restaurant,bar and harbour.
Cheap and cheerful. Room small but comfy. Stayed only one night - would probably find it too small to stay a whole week. Need to be fairly fit to climb the hill back from the town. Parking very tight. Overall would recomend for one or two nights especially at that price!
Within 20 mins of booking on website I was called by hotel with confirmation. staff friendly & attentive. good location close to town & marina 8 min walk None
Every other hotel that we have stayed in replenished the tea, coffee and milk, this was not done in the whole 2 days,
Close to main area and shops only a short walk away
Lovely welcome with a nice cuppa tea & cake.The decor to the room was unusual but pleasant.Relaxing atmosphere. none
We had booked the Penthouse Suite and were amazed by it when we got there. We had the whole floor to ourselves just like a little flat of our own with a separate lounge, bathroom and bedroom and there was even a second bedroom which we didnt need so it would be ideal for a little family too. The staff were absolute brilliant, the hotel was tastefully furnished and the food in the morning was superb!! The best hotel we have ever stayed in in a long time and would definitely recommend and reserve again without hesitation
A very warm welcome from Stuart and Karen who were always on hand to assist. We were given full details of what to do in the area and directed to good coffee shops and restaurants. Stuart and Karen run a very nice property, with attention to detail. A freshly cooked breakfast, fresh fruit salad etc were the highlight of the start of the day.
really helpful and friendly
Owners very knowledgeable and friendly,superb breakfast,comfy beds
Superb value for money!!!! Reception, restaurant manager and bar staff were very friendly and welcoming - Breakfast Monday morning was lovely and very fresh. Overall cleanliness of hotel was good. Lovely clean crisp linen! However we missed the Restaurant Manager on Tuesday morning for breakfast. The appently unsupervised waitresses were not so friendly and the service was poor. After seating us and directing us the the rather stale and crusty looking breakfast buffet they disappeared (together) for a fag break. We then had to wait 20 minutes for them to return for us to be able to eat as there were no plates anywhere to be found!! Please get rid of that horrible breakfast buffet. It was so much nicer when our breakfast we made to order (as on Monday). The hotel is in need of modernisation, but nothing I would really complain about as it offered such great value for money. The tiles in the swimming pool were dirty however.
rubbish nothing worked holes in roof buckets everywhere ... no tele working loads of stuff broken no entertainment
Very friendly staff, good entertainment only the stairs!
pleasant staff location & room size 1,Rooms are dated need modernizing . 2, Hotel general state of repair, needs addressing , wonderful hallways & stairwells decoration needs renovation plaster on ceilings missing covered by plastic sheets.Outside repainted.3, Some facilities not available outdoor pool in poor state of repair would be a lovely feature if Maintained.Gym not what expected
Excellent position and despite being on main road, not too noisy. Staff very helpful. Lots of stairs, bathroom needs attention.
location was good. breakfast was excellent. noise from traffic and heating.
Good location with excellent parking facilities with large room and sea views Disappointed to learn that the hotel was sold while we were there and hope that the new owner maintains the current prices and retains the staff who we cannot praise too highly. The television - it was hopeless - kept freezing on us - even the staff who were most helpful and tried to assist, could not get it put right
Location of the hotel, helpfulness of most of the staff, and with one exception the quality of the food. The hotel regularly ran out of stock items like mushrooms and fresh bread, and attempted to disguise stale bread by toasting it (toasted prawn sandwich!). The hotel appeared to lack a strong management, and took on committments that inpacted adversely on the overall standard of service provided.
The staff were a credit to the hotel. Very friendly & helpful. It was a little shabby in places, including our room, which was so packed with furniture, it made it even smaller.
the bedding was clean hotel is grubby and in need of refurbishment
Friendliness of staff, efficiency, kindness to us, cleanliness... food was good... It was great value for money
staff who provided the breakfast were very helpful and patient as we had young kids. The shower was not draining and despite asking the hotel staff to help us we were told that they would put some bleach and if it doesn't help then we can shower in another room. They did not appear to be concerned and did not offer another room which would have been comfortable.
clean, and warm, easy to find and good parking. shower not the best falling of the wall in two of the rooms, rushed too order breakfast, and bar closed at 11pm, oh and christmas decs up in October.
My wife and i stayed here the staff were really friendly and helpful nothing was to much trouble food was good could'nt really fault anything. Nothing rooms ok bed was comfy really was great it was that good we have booked again to go in march
Good breakfast, and breakfast did,nt finish till 9-45 so did.nt have to get up to early
Nice sea-view from the room/balcony. Shower was out of order (but we got a price-reduction). Rooms might need some renovation.
Excellent service,Warm and Friendly atmosphere,Excellent Breakfast
all staff very pleasant & helpful, nothing too much trouble
well presented hotel, the owners are a lovely couple, very friendly, nothing too much trouble, staff, friendly and helpful, our room well presented wonderful view of torbay, via balcony, we would give a rating of 10 out of 10
friendly hosts and staff full of info when asked. lovely building . communal and private rooms with gorgeous views of gardens and sea.
relaxed,nice surroundings,location good,plenty of activities and the buffet breakfast was very good. no
Use of pool and children's games area Cleanliness, confusion of where to go for evening entertainment
The on-site facilities, friendly bar, excellent breakfast inc. service. The dinning room was exeptionally good. A hotel I would be extremly happy to revisit. NO
really nice staff nothing to much trouble, nice atmosphere. nice big buffet cooked breakfast no restrictions how much you could eat. entertainment would liked live singer all 4 tlh hotels every night.
Staff very friendly and good swimming pools My single room was very small and basic
Excellent leisure centre, in particular the 25metre pool. Other facialities included 10 pin bowling and entertainment for children. Excellent breakfast. We were disappointed to find no table reserved for us at breakfast on either day resulting on us having to wait while they organised one. They were expecting two when in fact we had booked a family room and there were 4 of us.
The staff they were excellent very accomadating & friendly espesh the young lady in the resturant for breakfast. The first room I was put in it had a generator outside the window but I asked to move & the receptionist was fab not a problem.
noisy smokers outside front of hotel untill after midnight (move them to side exit)
the pools and facalities and entertainment good food
Pretty horrible 'family' style hotel. dont be fooled by pictures/description/price. definately not suitable for couples
The appartment was spaceous and clean. The Spa/swimming facilities were excellent. Nothing
not one thing worse than a youth hostel and filthy dirty
The location is good for the Theatre. Breakfast was good.The Xmas decorations were very nice. The bedroom needed attention. It needed decorating. The sheets needed ironing.
My Family & Friends always use the rainbow hotel for its cleanliness & Facilities
the hotel was clean and the room was clean but the room smelt of smoke complaind and we got an airfreshner but still smelt
The breakfast was very good with lots of choice The bed was very uncomfortable, very lumpy. the radiator would not turn on, so it was cold in the room and the hot water was instantly scolding hot
The location Bad extremely uncomfortable, room very old fashioned and basic. Shower - had to stand in the bath to switch on the shower, which meant being covered with freezing cold water!
Full hot & cold buffet breakfast was excellent. Dinner at the restaurant was very good.
Breakfast was good Hotel was dirty, noisy, with old worn out beds and leaky roofs. No paint on paintwork. Windows almost falling out. Hotel allows smokers to group on front step to smoke and shout at all hours disturbing guests above.
many many steps and corridors to pass for getting to the room!!! Just looking like a puzzel.
Excellent breakfast. Excellent checkin. Excellent room. No hotel information in rooms. Steam room out of order. No lockers in swimming pool changing area. Ballroom closed during stay. Drinks at hotel bar very expensive.
friendly staff and close proximity to town center ensuite area was too cramped
Location was really good, with everything within easy walkable distance. Friendly staff very helpful, comfortable rooms.
The staff were very friendly, welcoming, and helpful. The room was clean and comfortable. Breakfast was good.
good breakfast,ideal location
When mentioned that there was a problem with the matress Simon the owner did not hesitate to do something about it.We found the service excellent!! everthing was to our satisfaction.
The owners were the main staff and ran the hotel very well and i would stay again
location, price. noise of guests in next room
The owners were very obliging and had a very service orientated attitude. Breakfasts were good and well cooked.
This b&b is spotlessly clean. Proprietors are friendly and pleasant. The breakfast is quality product.
Great stay, welcoming staff, great value food that tastes fab. The best entertainment package available. Fantastic holdiay at reasonable prices. There wasnt anything that we didnt like the staff ensure that your stay is lovely and you always leave wanting to go back.
reception staff were very friendly and helpful. breakfast staff were very slow, rooms were very outdated and expensive for what you get. our waiter was quite rude.
Hotel facilities were excellent and food was also very good Room was apaaling very very small bathroom tiny with sink in the bedroom, no room to even walk down one side of the bed and not enough draws to put clothes away for a 6 day break, tv was so old with no remote.....in my opinion this room was a single room...
Ideal town location, close to seafront. Corridors narrow in hotel.
the staff in the bistro bar were really friendly and great fun to converse with. The pool area was great' and food fab!
Basic but very friendly. Needs updating, but cost would be huge as it's a big place. Spa all working well. Really nice aztek pool. Breakfast not great. Thanks Breakfast
location the standard of the room was very poor
Friendly and helpful staff Breakfast was between 8:30 and 9:45 and really was sub standard. The "pre cooked/kept warm" breakfast and the utterly tasteless coffee left a lot to be desired
Had an ensuite bathroom at a great price. The unhelpful attitude of the Assitant Manager& miniature black & white TV with 4 chanels.
The view from our rooms was beautiful and it was newly refurbished. Also the blonde waitress was very polite Dinning area and function room is in need of refurbishment but still clean and tidy. We could see that the hotel was having some of the rooms refurbished
the view from our room was good and tidyness was good that it says on menu bar snaks 4_8 but you wont serve them till reasterant meals are done which is 6_8 confuseing ;
Friendly welcoming staff. Entertainment for the coach party on Monday was good. The pool is small but fine for two children to splash about in. The gardens are nice,as are the public areas of the hotel. Breakfast was variable but good on the whole. Good location for the beach. Family Room 19 is in desperate need of modernisation. The curtain rail is about to fall off, the toliet rocks about and the floorboards creak. It also does not have a sea view and there's a tiny flatscreen with few channels. The bathroom is big but needs modernisation. No restaurant at the weekend, although they will make a meal if the chef is working.
room comfort,also a great view of the bay, very helpful and friendly staff
reception staff were helpfull. Very old and in need of renovation. Family room was very poorly maintained and well over priced.
locality of hotel was very good and view from balcony was good breakfast was awful and the timing of it was stupid, parking was awful, fag ends on the balcony, windows didnt open, tv only got channel 2 and 4, bedroom over the receiption, so as the hotel locks up at 11.00 we aere woken by the door bell at 12, 1, 2, 3, 4, with people coming in from the pubs and clubs - how wonderful!
The hotel was in bad state of repair. old fashioned dirty . The bathroom needed a good bleaching. The shower was not working properly
very central to centre very very clean
decor is very contempory & the room offered dvd/tv & cd player - good facilities
hosts nice and helpful, good food
My second and not my last stay at this excellent hotel run very competently by friendly Brian and Paul.
Good location, helpful service, good value for money. Some traffic noise Babbacombe Road, but this was bearable.
Pity that most small hotels I have stayed at in England didn't reach the standards of this one. A totally fine hotel for a one off visit whilst down there.
Cleanliness and facilities of the room were of very good standard, very clean and fresh.
enjoyed the stay, everyone nice, rooms great nothing to say
We were given a warm and friendly welcome by Brian the proprieter who showed us to our room which was fantastic with its own balcony and beautiful ensuite. Breakfast was excellent. The hotel from reception to room was spotless. Definetly recommend and we will being staying again. Nothing
We had a very enjoyable stay at the Hudson. It was well located for beach, harbour and shops. I would certainly stay there again if I was going to the area.