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I got a great price on the room and I think they definitely improved over the bad reviews I read based on the room I stayed in. The design was great, the bed was clean, no mold, no weird smells, and everything worked. Besides just be relieved to know the room didn't have those problems, I really liked the lcd TV, the abundance of power outlets with usb phone charging ports. More: -Great check out time (12 noon) -Room Service if wanted -Nice Staff -Cool Furniture -Big pool -Restaurant (did not use but it's nice to have) -No microwave -Could have had more towels I was just here for the rooms but if you want a nice lobby I will just say they are currently under going some renovations and you might see some dust and dirt around. I did not mind it since it seems they are trying to repair their reputation. -Parking structure was not awful but could be improved by removing the debris
Room was neat and clean. Room directly connected to ours (there was a door connecting the rooms) was being used by a prostitute who played music too loudly and yelled at her John at 2 in the morning to get out if he wasn't paying up front.
The latest cation is good. This hotel is old and in much need of updating. Not anywhere close to the Crowne Plaza standards.
Staff were friendly and helpful. Hotel rooms surrounding were noisy with folks coming and going all night. Interior was dated. Bathroom door was falling apart.
Soft bed Reserved 2 double beds for our family of 4. On arrival only a king handicapped room was available. We were told we would have a king bed, a pull out sofa, and a roll away. There was no sofa. That was too squishy for 4 people. Can't get a mimosa or Bloody Mary on Sunday morning. The bar in a sold out hotel wasn't open.
Decent bathroom amenities, mostly quiet hotel and seems very well run. Outstanding complete hot and fresh breakfast, delicious coffee, a television I could understand how to work, ample parking, excellent security. The wall behind my headboard of Room 331 started humming like an idling vehicle with varying levels of loudness and intensity at 2 am and continued until 7 am. We overslept because of it. When I mentioned it to the front desk clerk upon chec- out, she was very polite in thanking me for reporting it and seeing to having someone go check it out. I think I should have been offered something more, though, as an appeasement such as a free dessert or beverage or some additional showing that they cared about my lost sleep.
Gym awesome pool nice set up
Arrived early and was able to get an express checkin. Nothing.
fashion design. final bill (invoice) let me confused because they charged the deposirt, but after their GM explained, that's ok
Extremely clean and welcoming! The room service robot made my stay worth it. Everything was great.
Beds were super comfortable. The place was clean. Presented with contemporary features and furnishings. Check in/out was quick and painless. Efforts were made to stay as green as possible.the staff was super helpful and available for anything we needed. Nothing to report here.
My family has stayed at this location on several occasions. It's a great central location for the bay area. Very relaxing, modern, accommodating and friendly. I always look forward to a weekend at the Aloft:)
There were several minor maintenance items such as worn painted surfaces and light fixtures that needed attention but not enough to affect my stay which overall was great.
Comfortable rooms, friendly staff, reasonable price Hotel location
It was great! My boyfriend and I were travelling and needed a nice place to stay but didn't want to break the bank. This was a great choice. Such a highly rated hotel, and yet for less than $200 a night. I will definitely come again next time we are back in the area. One of the few downsides was our room placement. It was at the bottom floor and so you could see the cars parked right outside your window. A bit annoying when you're trying to have some privacy, but I just pulled the curtains down. Also our booking was pretty last-minute so I can't complain about where we were put. The other downside was that our lamps were unplugged when we came in, so we were confused as to why the lights weren't working, the floor lamp shade was crooked and bent as well. These are just minor aesthetic downsides however. Our stay was great overall and the style of the hotel in general is very modern and I loved it.
Very comfortable and luxorious look to the hotel. Enjoyed my stay very much. The hotel did not find my reservation but they were able to accomodate me.
Loved the staff very friendly and helpful. Rooms were perfect for the amount spent. Very relaxing environment and easy to get to from the airport.
Loved the styling of the room and its amenities
Great staff, very clean and has very good facilities. A bit far from all the attractions.
Hotel itself was great; extremely comfortable bed, very clean, and free parking was a triple plus. Reserved a double bed and was given a single king. They offered a fold up bed to make up for the mistake because there were no double bed rooms available. Last thing I wanted to do was share a bed with a friend on our weekend getaway.
View A bit dated
The view from my room and how quiet the location is
The fact that it has a wonderful breakfast and is close to the Bay Breeze race area. The front desk employees were not as friendly as previous visits and the room was not as clean and fresh smelling as previous visits. This was our 3rd stay in this hotel and when we mentioned this the fellow at the front desk just said," oh."
The weather That I can't use a prepaid master debit card to pay for hotel.
Great location, beautiful setting, friendly helpful staff.
the comfort and staff no everything was perfect in out 21 days trip was the best hotel we had
Very friendly and helpful staff, very good breakfast and nice view. They also had a shuttle that was free of charge and could use for your traveling around the city
Well located for SFO International airport, but out of any flight paths. Quiet marina location with convenient restaurant 2 mins walk away (Horatios). The reception staff were very helpful and friendly and the complementary breakfast was excellent. Would recommend to anyone wanting to stay within 30 mins of SFO or Oakland Airport
The staff was extremely friendly and helpful. Location was convenient and it had all of the amenities I was looking for. No. I was very happy with it and will stay there again.
I loved it! So clean and the staff was accommodating and courteous! The breakfast was delicious! The room was clean, the bed was extremely comfortable and I didn't want to leave. Fantastic hotel!
The hotel itself didn't have a very pleasant smell on the third floor, it was very disturbing the entire 3-4 days.
Always a very good experience. Always very good service.
I like the staff at the hotel as well as the accommodations. The hotel in general seems to be a bit on the older side and wasn't as modern as some of the other Double Tree hotels I have stayed at. The facilities need updating
Nice and clean room polite staff No free breakfast
I liked the staff at the hotel. The staff were helpful and accomodating. Never is there an issue while staying at this hotel. The hotel seems old and not all rooms are quite up to date in regards to being a true Doubletree hotel.
The bed was comfy There was black dirt and grime in the shower. They were not apologetic when I called. They said they would send housekeeping. Housekeeping never arrived.
No mini refrigerator in the room and no vent in the bathrooms.
There was a live band playing in the lounge until 1 am. There was no physical buffer (walls separating the open air of lobby and lounge from where the rooms are located) between our room and the music other than our thin door. The music was deafening inside our room and kept us and our baby awake until it stopped at 1 am. Having to be up at 5:30 the next morning for the purpose of our trip was miserable on 4.5 hours of sleep.
The lobby was awesome but deceiving the rooms were not half as nice. Sheets were dirty and soiled. Room was not properly cleaned or updated. The lobby was awesome but deceiving the rooms were not half as nice. Sheets were dirty and soiled. Room was not properly cleaned or updated.
Probably the best hotel option in Newark. Highly recommend for short stays. The elevator took awhile.
We liked: Grand entrance Large heated pool Cleanliness Comfortable bed Nice Decour Amazing sofa Great TV and alarm Spacious bathroom Nice water pressure Had an iron and a hair dryer Coffee maker was a Kouereg Nothing
Rooms were very nice. Newly remodeled. We had a room right behind the elevator which worried me but never heard any noise from it. Nothing negative to report.
I loved this hotel. I would recommend it to anyone.
I really enjoyed the customer service of all the staff. I have no complaints. Marriot is simply the best and I will be definitely coming back.
everything is great !!
Great location for food (Starbucks, TGIF, Chili's, Applebees, iHop, TX Roadhouse, etc) - ALL within walking distance!! Parking!! Be parked by 3pm around the hotel on Friday through Sunday as every single spot gets taken until about 11pm.
Clean room. Standard amenities. "Breakfast" was a choice of coffee/tea, instant oatmeal packets, mini muffins, snack bars. Wifi speeds at a crawl. 7mbps~ downloads/ 2mbps~ upload by ookla.
The pots&pans were old, They didnt leave any soap in the shower, the shower was on when we entered our room for the first time, the AC didn't work, the bed had crumbs in it. And the carpet was wet.
Beds were comfy, staff was helpful and friendly, location was great (tons of restaurants and shops and places to go within walking distance). Also easy access to the freeway. We were put in a smoking room (not a huge deal, as it was only for a night and we could open the windows to air it out) but the whole floor seemed to be smoking marijuana and we ended up having to stuff wet towels under our door to keep the smoke and smell out. It was also really loud, so keep in mind that the walls are thin.
it was a nice room I like the fact it had a balcony I found an earring in one of the drawers which question the cleanliness and I found a dog treat in the room on the floor and I did not bring a dog. the workout facilities were nice and I enjoyed the friendly staff. I would definitely stay here again no questions asked I didn't like the fact that the room was not 100% clean it was 99 percent clean other than that it was a beautiful place to stay very quiet and peaceful
The hotel is located on Hopyard which is one of main roads through Pleasanton. Easy access to restaurants, Starbucks, freeway, etc. We had come down for a weekend to go to the 49'ers game and visit friends. Worked out very well. Rooms are nice and clean and the staff is very accommodating.
Location (near a softball tournament venue) and easy access to freeway and restaurants. Price was great. Kids really enjoyed the pool. Grown-ups loved the lounge seating in the courtyard. Breakfast took a very long time and seemed fairly chaotic. The food was good once it came out, but getting a group through in a reasonable time didn't happen. Room air conditioning cycled on/off at night making for a hot/cool, hot/cool night of sleep.
The price Nothing
The balconies! The arrangement of the rooms was great, the beds were very comfy and the restaurant food was excellent, better than most hotel fare.
Very clean and well run. Pleasant staff. Easy to access from freway. Nice area. Too expensive-that far out of the city should decrease the price. Too modern-Sheraton tries too hard to be edgy and modern which means it loses a bit in hominess. Bed was comfortable but room overall felt a little stiff and unwelcoming. Also didn't like that hotel is disconnected buildings. It meant a long walk outside to my room even once I was in the hotel.
Just needed a place close to news years party. It was convenient and very quiet. Front counter person very friendly and helpful. Switched me to a more quiet location and into a room with a single bed since I was by myself.
Noisy from late night people in the bar and out on the patio
clean, quiet, classy no
The hotel location was the best part. It was close to many shopping areas. Noise and the maintenance going on during are stay.
This guest did not leave comments about this hotel.
The staff was very friendly and helpful. I wish house keeping wouldn't rush with cleaning the rooms. When we returned to our room it was clear all they did was make the beds and replace towels. They didn't vaccum and must of spilled something our of the garbage because there were visible crumbs.
good sized pool, very helpful staff
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
It is always very clean and relaxing. Breakfast lunch dinner is right there, great! Oh yeah, can't forget the cookies at check-in yummy!
location to event, price
The gym. Loud bathroom fan kept me from sleeping. Elevators were out of service all. Vomit in front of hotel enterance. Fight broke out Saturday. Fire alarm going off at 1AM Checked out the hotel early because wasn't able to relax.
This guest did not leave comments about this hotel.
basic stuff all there room next to stairs had lot of noise very hard to sleep
Pretty neat and clean. Quiet place. Sorry for free Wifi service and wider selection of TV channel.
Love the location and safeness I felt being there. The staff was kind and helpful. Also, a big plus was that when I walked into the room, it didn't smell like cleaning products or smoke. That really made a big difference to making the room and stay more comfortable. It was really clean when I first walked into the room, too. I liked that they had a blow dryer, a mini fridge, and TV there. I've experienced some hotels that didn't have those basic things, which is a bummer. Overall, it was a good stay at Good Nite Inn, good price for its value, and I would come here again. The bed was a bit uncomfortable and couldn't really sleep well for the nights I stayed there. Also, they didn't resupply us with clean towels or soaps when they cleaned my room.
Never got my cash deposit of $100.00 back !
Location off of hwy was good Low cost Friendly staff - brought me a clean pillow b/c the 3 already in the room smelled awful Room was not clean; the bedspread had grease or similar stains They only had smoking rooms when I checked in (at 4pm!) But the room was smelly from more than just past cigarette smoke Sheets were fine, but the mattress was old and uncomfortable Shower was fine, but bathroom floor dirty
The staff was very friendly and helpfull with everything. The hotel was very quiet and peaceful.
Steam Iron, refrigerator inside the room. Free internet was okay. No coffee maker, microwave, newspaper. No breakfast which is a major issue. There is no restaurant within walking distance. Only MacDonalds is there.
quiet , well mantained , value for money
Quiet, Big Bed Toilet dirty, coffee area no equal or liquid cream
Neat and clean The coffee and Muffins are of real poor quality. Starting the day with bad stuff sure ruins your day.
The night staff, Diane, was what made my stay. She was professional, friendly, welcoming and everything you could want in customer service. I will be returning home just because of the treatment she gave me! The only negative was the original room we were in made a horrible noise but it was rectified and we were moved to a different room
friendly, welcoming staff. after a long day of walking San Francisco, we were pleasantly surprised to find this hotel had a hot tub. much needed. this was a last minute booking as well so I booked the cheapest thing I could find the day of the stay. I took a chance because the review suck. I hope yall see this because it's a wonderful hotel. there is a massive breakfast bar included, the rooms are newly renovated, and there is a lovely hot tub. n/a
Very helpful staff
Staff was super friendly and nice. They accommodated an early check in and a late checkout for me. Everything was clean and tidy. They reminded me there would be a fine for smoking in the room but the room already smelled like smoke, as if it had previously been a smoking wing. Cigarette smell in room was not pleasant.
close to highway too old and noisy
The young man tending the front desk was very courteous and helpful.
Free breakfast in the morning along with the breakfast hours. Funny smell in the elevator and hallways.
The Breakfast The bed was not comfortable , too firm
Pool, clean landscape and breakfast AC in room smelled terrible, noisy doors banging at 6am and building construction
the staff was super friendly, helpful, aware of our needs because my husband is handicap, we really appreciate. We love the breakfast it was great, we didn't need to go out. thank you. especially at the lady in the front desk name Adriana S. We know we will be back the Hartfield's We like everything
Liked that breakfast was included and the price was right. We were given room on floor where remodeling construction was going on and it was very noisy. Requested room change following day and second room was perfect.
Was there for a volleyball tryout and the my grand daughter and I loved it. Would stay there again
room smelt like cigarettes room was wore down
Easy access to San Francisco from that location, via ferry. Very safe area to stay in, clean suites, loved the continental breakfast that was offered. Shopping plaza across the street offered light dining choices (and shopping, too).
Huge room, even with a small kitchen (oven, stove etc) Without plates, utensils etc etc a kitchen is useless. The fridge had a weird smell (like 10-year old fungus).
we enjoyed our stay in the Coral Reef Inn. Nice facilities, clean and spacious rooms. The kitchen was good, but the kitchen utensils were not available (only in the guest kitchen), this was the only negative point about the Coral Reef Inn!
Wi fi problems
It's inexpensive. The pull-out bed was broken and the roll-away bed (to replace it) was uncomfortable.
This is in an excellent location if you need to get to downtown Oakland without actually staying in the city. It's also near major stores and restaurants. Will stay here again.
The location was excellent Room, expecially the carpet needed cleaning. Prior occupants obviously used kitchenette to cook and smell was still strong.
Loved the location and the price, as well as the friendly and courteous staff. Will definitely return again The decor needs a little bit of an update.
Staff were helpful and friendly. Overall cleanliness of room was OK just smelly weird. It was an old dated room with average cleanliness. TV from 1972.The location was great.
Nice and simple, i would recommend it to any one The housekeeper do not know how to knock before coming in and should wait for request of anything form the guest before coming to the room...
I liked the location, the price and the cleanliness. It is dated (1968?) but well kept.
Great breakfast; rooms were quite roomy and clean; wifi was good; balcony was nice touch. Walking up steps not easy.