Pros (+) NO BREAKFAST
Cons (-) Much highway noise. Room was dirty and smelly.
2 stars
SureStay Hotel by Best Western Vallejo Napa Valley
Photos of SureStay Hotel by Best Western Vallejo Napa Valley
Overview
A great stay is waiting for you at SureStay by Best Western Vallejo Napa Valley. We’re excited to welcome you to our location in the beautiful wine country of California. With high-quality bedding, rooms that are abundant in amenities, and complimentary Wi-Fi throughout the property, we hope to make your stay with us a memorable one. Located right off Interstate 80, our location offers easy highway access to help get you to all the exciting activities in the area or take the short 25-mile ride down to San Francisco. Our hotel is only 7.30 miles from the Mare Island Naval Shipyard and 3.30 miles from the United States Coast Guard Station Vallejo. If thrills with the family are at the top of your list, we’re less than a mile from Six Flags and 9 miles from Scandia Family Center, where you can catch a few rounds of mini golf. We’re in the heart of Napa Valley, which means you’re surrounded by plentiful restaurants, breweries, and vineyards to explore. For those who want to experience it all, Napa Valley Wine Country tours are available less than 15 minutes away and allow you to spend up to 9 hours taking in the sights and sips of the surrounding area. Enjoy the fresh air and plentiful sunshine at any of the surrounding parks. Hanns Park Disc Golf Course is across the interstate, while Dan Foley Park and Richardson Park are less than a mile north of our location. Enjoy a picnic, walking trails, or fishing on Lake Chabot.
Latest deals for SureStay Hotel by Best Western Vallejo Napa Valley
Amenities at SureStay Hotel by Best Western Vallejo Napa Valley
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Trash cans
- Conditioner
Accessibility and suitability
- No smoking
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Business center
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Key card access
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
General
- Family rooms
- Telephone
- Storage available
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Bedroom
- Alarm clock
Things to do
- Golf
Health and safety
- Daily housekeeping
Reviews of SureStay Hotel by Best Western Vallejo Napa Valley
5.9
Fair
847 verified ratings
Wonderful
161
Very good
94
Good
146
Okay
93
Fair
107
Mediocre
61
Poor
185
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the hotel's service, citing poorly trained staff and rude behavior. Cleanliness was also a major concern, with several reviews mentioning dirty and smelly rooms. However, some guests appreciated the location of the hotel and mentioned the comfort of the rooms as a positive aspect.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6 out of 10
28 reviews
6.3 out of 10
8 reviews
All reviews
Pros (+) Good oatmeal
Cons (-) Found a mouse in my room in the morning, but they did reimburse me for the night but didn't change my room while I was staying 3 nights.
Cons (-) No mention of a $100 deposit
Pros (+) Conveniently located
Cons (-) Impossible to connect to wifi from room Could hear the highway all night Elevator smelled like cigarette smoke Breakfast was minimal
Pros (+) The bed was really comfortable and the room was clean and well decorated. The continental breakfast was pretty good.
Cons (-) Not enough towels
Pros (+) It'd an old building with a new face. My daughter and I stayed here before a cheerleading competition and it was great. Our beds were very comfortable and the room was nice. We would definitely stay here again.
Pros (+) Cheap little place with a nifty architectural style.
Cons (-) The WiFi blows. Really slow and always disconnecting. No other hotels are this bad. Luckily I wasn't there often.
Cons (-) the proximity to the highway.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's cleanliness?
The rooms are very clean, and the staff does a good job maintaining cleanliness throughout the hotel.
Is the hotel suitable for a family stay?
Yes, the hotel has family rooms available, and it's close to family-friendly attractions like Six Flags Discovery Kingdom.
How is the quality of the beds at the hotel?
The beds are super comfy, providing a comfortable rest during your stay.
What are the parking options at the hotel?
The hotel offers free parking, and many parking spots are in the shade, providing convenient and shaded parking options.
When is the best time to visit the hotel?
The low season is in February, and the high season is in July, so plan your visit accordingly to avoid crowds and get the best deals.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is considered the low season.
Nearby Attractions
The hotel is conveniently located near Six Flags Discovery Kingdom, Joe Mortara Municipal Golf Course, and the Vallejo Naval and Historical Museum, providing plenty of entertainment options.
Check Room Amenities
Some guests reported issues with room cleanliness and amenities. It's advisable to thoroughly check the room upon arrival and report any issues immediately for prompt resolution.
Pet-Friendly Accommodation
If you're traveling with pets, this hotel allows pets and offers hardwood flooring in the suites, making it convenient for pet owners.
Parking Considerations
Parking is easy to find, and many spots are shaded. However, some guests reported iffy parking situations, so it's recommended to park in well-lit areas.
Be Mindful of High Season
July is considered the high season, so if you prefer a livelier atmosphere and don't mind larger crowds, this may be the ideal time for your visit.
Accessibility Features
The hotel offers increased accessibility, roll-in showers, and an elevator, making it suitable for guests with mobility concerns.
Consider Noise Levels
Some guests reported noise issues, particularly from the freeway. If you're sensitive to noise, consider requesting a room away from the freeway to ensure a peaceful stay.
Dining Options
While the hotel offers a great breakfast and is close to dining options, some guests reported issues with the breakfast and nearby area cleanliness, so it's advisable to explore dining options in the vicinity.
Location
300 Fairgrounds Drive, Vallejo, CA 94589-2873
What's nearby
- Solano County Fairgrounds0.8 mi
- Joe Mortara Municipal Golf Course0.8 mi
- Road Runner Express Six Flags Discovery Kingdom0.9 mi
- Superman Ultimate Flight0.9 mi
- Six Flags Discovery Kingdom1 mi
- Kong (Six Flags Discovery Kingdom)1.1 mi
- Blue Rock Springs Golf Course1.9 mi
- Vallejo Naval and Historical Museum2.1 mi
- Empress Theatre2.2 mi
- Vallejo Farmers Market2.2 mi
- Vallejo Baylink Ferry Terminal2.4 mi
- Vallejo Convention and Visitor's Bureau2.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Hotel by Best Western Vallejo Napa Valley
Low season | June |
|---|---|
High season | May |
Average price (weeknight) | $80 |
Average price (weekend night) | $91 |
When to book a room at SureStay Hotel by Best Western Vallejo Napa Valley
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.4 |
|---|---|
Distance to city center | 2.0 mi |
Nearest Airport | Napa County |
Distance to airport | 6.7 mi |